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HUP

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Photo gallery for HUP

An indoor swimming pool with a tiled floor, a safety railing, and a clear view of the pool area. - HUP (Mierlo)
Property video
A modern indoor space with a slide, seating areas, and a bar. - HUP (Mierlo)
A modern lounge area with a hanging chair, a sofa, and a small table with a plant. - HUP (Mierlo)
A modern living room with a grey sofa, a dining table with chairs, and a red circular rug. - HUP (Mierlo)
Luxury
4.5 star property
8.4

Very good

Luxury family-friendly hotel

Take advantage of a bowling alley, a terrace, and mini golf at HUP. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at the two on-site restaurants. Fitness classes and yoga classes are offered at the gym; other things to do include racquetball/squash and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for CLUB Room

A modern hotel room with a large bed, two bedside tables, a desk, and a chair. A motivational quote is displayed on the wall.

CLUB Room

8.4 out of 10
Very good
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for BASE Room

A double bed with a headboard featuring a cross design, flanked by wall-mounted lamps, in a room with wooden paneling and a brick accent wall.

BASE Room

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Family

A room with a bunk bed, a desk, two chairs, a ladder, and a yoga ball.

Club Family

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room

A bunk bed room with a wooden wall featuring circular cutouts, a pull-out ladder, and a green curtain.

Family Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Exclusive Double Room

A modern hotel room with a large bed, a wooden wardrobe, a motivational wall, and a window with a view.

Exclusive Double Room

  • 64 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

About the neighborhood

Mierlo is home to HUP. Stadswandelpark and Hub van Doornepark reflect the area's natural beauty and area attractions include Dierenrijk and National Swimming Centre Tongelreep. Traveling with kids? Consider Tourist Office Heerlijck Vrij Gemert Bakel and De Tongelreep Swimming Paradise. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Mierlo travel guide
Map
Arkweg 3-17, Mierlo, 5731 PD

What's nearby

  • Gulbergen Golf
    7 min drive - 2.7 miles
  • Dierenrijk
    7 min drive - 2.9 miles
  • Helmond Castle
    8 min drive - 2.7 miles
  • Castle Geldrop
    9 min drive - 4.4 miles
  • Van Gogh Village Nuenen
    12 min drive - 5.4 miles

Getting around

  • Helmond Brandevoort Station
    4 min drive
  • Eindhoven (EIN)
    30 min drive

Restaurants

  • Snookertown
    4 min drive
  • Eeterij De Markt
    11 min walk
  • Adelaars
    3 min drive
  • Wereldrestaurant Mierlo
    9 min walk
  • Café de Koffer
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 7 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 indoor tennis courts
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Mini golf

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 14 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 35.0 per night

Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.07 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 7 per night
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that per hotel policy, swimwear is not allowed in the pool on Wednesday evenings. Swimwear must be worn at all other times.

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is recommended for transportation to and from this property

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does HUP have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–11:00 PM.

Is HUP pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 7 per night.

What time is check-in at HUP?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at HUP?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is HUP located?

This family-friendly Mierlo hotel is within 3 mi (5 km) of Gulbergen Golf, Dierenrijk, and Helmond Castle. Home Computer Museum is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HUP Reviews

8.4

Very Good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 153 out of 370 reviews
Rating 8 - Good. 141 out of 370 reviews
Rating 6 - Okay. 50 out of 370 reviews
Rating 4 - Poor. 20 out of 370 reviews
Rating 2 - Terrible. 6 out of 370 reviews

Reviews

Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has everything, staff very helpful, and breakfast was excellent.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Tashaun

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Brilliant would definitely stay again for the amenities and the staff are wonderful
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was top draw service on point one of the best hotels I have stayed at. Defo coming back we went with our football squad and all the family’s enjoyed it
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

KISHORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and ammenties
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really great stay lots of facilities . Food was really nice . Lots of areas to keep little person entertained. Ideally would prefer a double bed rather than two singles
Stayed 2 nights in May 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borring food in the bar restaurant. The quality did not live up to the expectations. Rooms are super, gym perfect. Easy parking.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambiance
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy rooms, great breakfast. Loved the amenities like gym and pool
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mihai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. It’s paradise for children. My only suggestion is about the service at the bar that is veeeeery slow.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Mark

Liked: Cleanliness, amenities
Disliked: Staff & service
Group of teens allowed to stay and been unruled, allowed to act in an inappropriate way amongst guesses with small children, wish the staff would speak to them to show more respect to other people
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

All excellent!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended stay

great hotel, with great fitness facility. good breakfast
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Susy Dame Yanti

Liked: Cleanliness, staff & service, property conditions & facilities
Sport
Stayed 2 nights in May 2025
Verified review

8/10 Good

Jan-Patrick

Liked: Staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jens-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True holiday: Child was occupied

So many wonderful activities for the children: As a parent you have truly the time to relay and enjoy the holiday...
Stayed 1 night in May 2023
Verified review

6/10 Okay

maleena

Liked: Cleanliness, property conditions & facilities
It was good if you like lots of Children around you. Very noisy in restaurants and meal portions are small. Front desk staff very confused with English speaking customers at time. No real options for dining nearby
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty, needs an update and noisy

The hotel was very dirty especially in the public areas, and was not cleaned the next day as well. The fitness center is amazing! The restaurant is ok, nothing special and the service was polite but very unprofessional, but I think they tried their best. Service in the reception was like the restaurant.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
The concept is great and the facilities are good however the restaurant is really bad. Breakfast buffet is quite ok but the rest really isn’t good. Most staff members seem to be student, they’re very helpful and friendly but need to be coached by professionals to improve their customer service skills. The kids loved the playground and the other activities available so we will certainly come back. There should be towels made available at the swimming pool for hotel residents.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Terrible!!

I stayed in this hotel couple times and this time really pissed us off. The cleaners went to the room and didn’t finish the job and didn’t take the trash away. We ordered taxis and non of them arrived and the taxis they called for same trip could cost from 15-35 Euro difference. 😡 the front desk can’t answer simple questions and they don’t even apologize for not ordering taxis for us. We will Never stay in this hotel again!
Stayed 3 nights in Dec 2022
Verified review

2/10 Terrible

Fung Lin Florence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed about this hotel. Among the hotels that we’ve stayed all over the world, this hotel is the worst one. Sorry for being direct! The facilities of this hotels lacked of proper maintenance. The services provided by its staff were very poor. For example, the front desk staff told us that “all amenities have to be booked”. Yet, the truth is that we only need to queue up but no need to book. Another incident was that our room was not cleaned up during our stay. After reminding the front desk staff, we waited for an hour for house-keeping. When we chased again, the front desk replied that they forgot which room no. has made the request 😵‍💫.
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

👎

Was travelling with my 1 year old daughter. My experience was really bad. Go I payed as soon I arrived, everything. The nights staying, the parking and I still made made a reservation for dinner on the restaurant. At the restaurant, they took long to take my order, was like 3 or 4 tables, so wasn’t busy! At the end of the dinner, my baby was tired. I request, politely to leave the bill on my hotel number account. Wasn’t possible. Ok, I payed without make any objection. I had a cried baby, keep her to pay the bill. I wished a good evening to the staff, they only said “sorry”. The staff wasn’t looking for options, I felt that the check out was a waste of energy and time. The weak treatment and unfriendly behaviour of the staff. Was unbearable! So: I had 3 big bags. I expected to have at least a little help to carry the luggage. I request help, kindly. Was denied. The luggage trolley was not on the reception, they didn’t have anyone to bring to the lift or something. I went with my baby to pick it up, also not on the place they told me that “should be there”. At 11oclock, I had 2 men’s from the staff knocking the room door. Instead of help, they were there to asked me IF i would leave today. Was such a pressure and neglect of the staff. The only option I had, was to carry all by myself, 3 bags and a little kid.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles super..
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Inmaculada

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal para familias con niños por las múltiples opciones de deporte que ofrece. Internet un poco lenta en la habitación Desayuno variado Restaurante okay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cristian Lucian

Liked: Cleanliness, staff & service, amenities
Las instalaciones
Stayed 3 nights in Feb 2026