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HUP

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for HUP

Enjoy a delicious breakfast at our central serving counter, featuring a variety of breads, pastries, and other breakfast items.
Property video
Sports facility
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a striking glass structure.
Relax in a spacious indoor area with a fun slide, bar, and comfortable seating, surrounded by lush greenery and high ceilings.

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Club Family

Club Family | 1 bedroom, minibar, in-room safe, desk

Club Family

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Designer toiletries
Minibar
  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for CLUB Room

CLUB Room | 1 bedroom, minibar, in-room safe, desk

CLUB Room

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Rainfall showerhead
Designer toiletries
Minibar
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for BASE Room

BASE Room | 1 bedroom, minibar, in-room safe, desk

BASE Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Designer toiletries
Minibar
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Arkweg 3-17, Mierlo, 5731 PD

What's nearby

  • Eindhoven University of Technology - 14 min drive - 8.7 miles
  • Indoor Sports Centre Eindhoven - 14 min drive - 9.6 miles
  • High Tech Campus - 16 min drive - 10.7 miles
  • DAF Museum - 16 min drive - 10.3 miles
  • Philips Stadium - 17 min drive - 10.2 miles

Getting around

  • Helmond Brandevoort Station - 4 min drive
  • Eindhoven (EIN) - 30 min drive

Restaurants

  • ‪De Koffer - ‬15 min walk
  • ‪Verhoeven's Dorstige Tuin - ‬8 min drive
  • ‪IJssalon Bacio Mierlo - ‬16 min walk
  • ‪Wereldrestaurant Mierlo - ‬8 min walk
  • ‪De Barrier - ‬13 min walk

About this property

HUP

Luxury eco-certified hotel
Take advantage of a bowling alley, a terrace, and 2 coffee shops/cafes at HUP. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Fitness classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also find perks like:
  • An indoor pool and a children's pool, with sun loungers
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • Multilingual staff, a front-desk safe, and a reception hall
  • Coworking spaces, a gift shop, and smoke-free premises
Room features
All 149 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 7 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 14 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that per hotel policy, swimwear is not allowed in the pool on Wednesday evenings. Swimwear must be worn at all other times.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Brug Hotel
Carlton Brug
Carlton Brug Hotel
Carlton Brug Hotel Mierlo
Carlton Brug Mierlo
HUP Hotel Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel Mierlo

Frequently asked questions

Does HUP have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–11:00 PM.

Is HUP pet-friendly?

No, pets are not allowed at this property.

How much is parking at HUP?

Self parking is available for EUR 7 per night.

What time is check-in at HUP?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at HUP?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is HUP located?

This family-friendly Mierlo hotel is within 3 mi (5 km) of Gulbergen Golf, Dierenrijk, and Helmond Castle. Van Gogh Village Nuenen and City Gates are also within 6 mi (10 km).

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HUP Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 132 out of 331 reviews
Rating 8 - Good. 129 out of 331 reviews
Rating 6 - Okay. 45 out of 331 reviews
Rating 4 - Poor. 19 out of 331 reviews
Rating 2 - Terrible. 6 out of 331 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borring food in the bar restaurant. The quality did not live up to the expectations. Rooms are super, gym perfect. Easy parking.
Stayed 1 night in Jan 2025

8/10 Good

KISHORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and ammenties
Stayed 1 night in Apr 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

All excellent!
Stayed 3 nights in Jun 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really great stay lots of facilities . Food was really nice . Lots of areas to keep little person entertained. Ideally would prefer a double bed rather than two singles
Stayed 2 nights in May 2024

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended stay

great hotel, with great fitness facility. good breakfast
Stayed 4 nights in Jun 2023

10/10 Excellent

Jens-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True holiday: Child was occupied

So many wonderful activities for the children: As a parent you have truly the time to relay and enjoy the holiday...
Stayed 1 night in May 2023

6/10 Okay

maleena

Liked: Cleanliness, property conditions & facilities
It was good if you like lots of Children around you. Very noisy in restaurants and meal portions are small. Front desk staff very confused with English speaking customers at time. No real options for dining nearby
Stayed 2 nights in Jun 2023

6/10 Okay

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty, needs an update and noisy

The hotel was very dirty especially in the public areas, and was not cleaned the next day as well. The fitness center is amazing! The restaurant is ok, nothing special and the service was polite but very unprofessional, but I think they tried their best. Service in the reception was like the restaurant.
Stayed 1 night in Jun 2023

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
The concept is great and the facilities are good however the restaurant is really bad. Breakfast buffet is quite ok but the rest really isn’t good. Most staff members seem to be student, they’re very helpful and friendly but need to be coached by professionals to improve their customer service skills. The kids loved the playground and the other activities available so we will certainly come back. There should be towels made available at the swimming pool for hotel residents.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Terrible!!

I stayed in this hotel couple times and this time really pissed us off. The cleaners went to the room and didn’t finish the job and didn’t take the trash away. We ordered taxis and non of them arrived and the taxis they called for same trip could cost from 15-35 Euro difference. 😡 the front desk can’t answer simple questions and they don’t even apologize for not ordering taxis for us. We will Never stay in this hotel again!
Stayed 3 nights in Dec 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

👎

Was travelling with my 1 year old daughter. My experience was really bad. Go I payed as soon I arrived, everything. The nights staying, the parking and I still made made a reservation for dinner on the restaurant. At the restaurant, they took long to take my order, was like 3 or 4 tables, so wasn’t busy! At the end of the dinner, my baby was tired. I request, politely to leave the bill on my hotel number account. Wasn’t possible. Ok, I payed without make any objection. I had a cried baby, keep her to pay the bill. I wished a good evening to the staff, they only said “sorry”. The staff wasn’t looking for options, I felt that the check out was a waste of energy and time. The weak treatment and unfriendly behaviour of the staff. Was unbearable! So: I had 3 big bags. I expected to have at least a little help to carry the luggage. I request help, kindly. Was denied. The luggage trolley was not on the reception, they didn’t have anyone to bring to the lift or something. I went with my baby to pick it up, also not on the place they told me that “should be there”. At 11oclock, I had 2 men’s from the staff knocking the room door. Instead of help, they were there to asked me IF i would leave today. Was such a pressure and neglect of the staff. The only option I had, was to carry all by myself, 3 bags and a little kid.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Hotel met alles om je niet te vervelen echt een super hotel. Ontbijt was uitgebreid + heerlijk, veel te doen voor kinderen, kamer zijn mooi schoon en de bedden liggen heel fijn. Enige jammere was dat er een foutje was gemaakt door het hotel over toeristen belasting en moest nog 4 euro bijbetalen, het bedrag maakte mij niet uit maar het gaat om het principe als het om zo'n klein bedrag gaat neem dan je verlies en laat je gasten met een grote lach je hotel verlaten
Stayed 2 nights in Jul 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Leuk hotel. Genoeg te doen. Ontspannend sfeer
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne tijd gehad
Stayed 2 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mats

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leuke plek voor de kids en ouders.
Stayed 1 night in Mar 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sportfaciliteiten buitengewoon goed! Zeer ruime kamer.
Stayed 1 night in Jan 2025

10/10 Excellent

JOSH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Kerstin

Liked: Cleanliness, amenities, property conditions & facilities
Die Sport- und Spaßaustattung ist toll. Der Preis jedoch ist zu hoch. Von außen ist das hotel sehr alt. Fitness- und Saunabereich sind für Kinder gesperrt, sehr schade. Die Restaurants sehen einladend aus, der Salat und die Pommes waren aber leider gar nicht schmackhaft. Der Cappuccino hat leider auch beim 2. Versuch nicht geschmeckt und beim Frühstück war es unfassbar voll. In einem Hotel dieser Preiskategorie darf das nicht sein. Wir hatten trotzdem einen netten Aufenthalt, das Konzept ist sehr schick und die Kinder hatten eine gute Zeit im Indoor-Spielplatz, im Schwimmbad und beim Fußball.
Stayed 1 night in Oct 2024

4/10 Poor

David

Stayed 2 nights in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Elisabeth

Stayed 1 night in Sep 2024