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HUP

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for HUP

Breakfast buffet
Lobby
Terrace/patio
Sports facility
Reception
HUP offers an upscale, eco-certified experience where fun meets relaxation. Guests unwind in the garden, enjoy spa treatments, or visit the bowling alley. The property features two coffee shops, in-room WiFi, and an indoor pool with sun loungers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Parking available

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Club Family

Club Family | 1 bedroom, minibar, in-room safe, desk

Club Family

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Designer toiletries
Hair dryer
Free bottled water
  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for CLUB Room

CLUB Room | 1 bedroom, minibar, in-room safe, desk

CLUB Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Hair dryer
Espresso maker
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for BASE Room

BASE Room | 1 bedroom, minibar, in-room safe, desk

BASE Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
Hair dryer
Electric kettle
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Arkweg 3-17, Mierlo, 5731 PD

What's nearby

  • Eindhoven University of Technology - 14 min drive - 8.7 miles
  • Indoor Sports Centre Eindhoven - 14 min drive - 9.6 miles
  • High Tech Campus - 16 min drive - 10.7 miles
  • DAF Museum - 16 min drive - 10.3 miles
  • Philips Stadium - 17 min drive - 10.2 miles

Getting around

  • Helmond Brandevoort Station - 4 min drive
  • Eindhoven (EIN) - 30 min drive

Restaurants

  • ‪Snookertown - ‬4 min drive
  • ‪Eeterij De Markt - ‬11 min walk
  • ‪Eetcafe De Barrier - ‬13 min walk
  • ‪Wereldrestaurant Mierlo - ‬9 min walk
  • ‪Gasterij 't Spitje - ‬4 min drive

About this property

HUP

Luxury eco-certified hotel
Take advantage of a bowling alley, a terrace, and 2 coffee shops/cafes at HUP. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Yoga classes and Pilates classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also find perks like:
  • An indoor pool and a children's pool, along with sun loungers
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • 14 meeting rooms, multilingual staff, and a banquet hall
  • A billiards/pool table, a vending machine, and coworking spaces
Room features
All 149 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 7 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 14 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that per hotel policy, swimwear is not allowed in the pool on Wednesday evenings. Swimwear must be worn at all other times.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Brug Hotel
Carlton Brug
Carlton Brug Hotel
Carlton Brug Hotel Mierlo
Carlton Brug Mierlo
HUP Hotel Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel
HUP Mierlo
HUP Hotel Mierlo

Frequently asked questions

Does HUP have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–11:00 PM.

Is HUP pet-friendly?

No, pets are not allowed at this property.

How much is parking at HUP?

Self parking is available for EUR 7 per night.

What time is check-in at HUP?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at HUP?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is HUP located?

This family-friendly Mierlo hotel is within 3 mi (5 km) of Gulbergen Golf, Dierenrijk, and Helmond Castle. Home Computer Museum is 2.9 mi (4.6 km) away.

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Reviews

HUP Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 137 out of 343 reviews
Rating 8 - Good. 134 out of 343 reviews
Rating 6 - Okay. 47 out of 343 reviews
Rating 4 - Poor. 19 out of 343 reviews
Rating 2 - Terrible. 6 out of 343 reviews

Reviews

8/10 Good

Tashaun

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Brilliant would definitely stay again for the amenities and the staff are wonderful
Stayed 3 nights in Aug 2025

8/10 Good

Susy Dame Yanti

Liked: Cleanliness, staff & service, property conditions & facilities
Sport
Stayed 2 nights in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was top draw service on point one of the best hotels I have stayed at. Defo coming back we went with our football squad and all the family’s enjoyed it
Stayed 2 nights in Jun 2025

8/10 Good

KISHORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and ammenties
Stayed 1 night in Apr 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

All excellent!
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borring food in the bar restaurant. The quality did not live up to the expectations. Rooms are super, gym perfect. Easy parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Really great stay lots of facilities . Food was really nice . Lots of areas to keep little person entertained. Ideally would prefer a double bed rather than two singles
Stayed 2 nights in May 2024

10/10 Excellent

Boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended stay

great hotel, with great fitness facility. good breakfast
Stayed 4 nights in Jun 2023

10/10 Excellent

Jens-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True holiday: Child was occupied

So many wonderful activities for the children: As a parent you have truly the time to relay and enjoy the holiday...
Stayed 1 night in May 2023

6/10 Okay

maleena

Liked: Cleanliness, property conditions & facilities
It was good if you like lots of Children around you. Very noisy in restaurants and meal portions are small. Front desk staff very confused with English speaking customers at time. No real options for dining nearby
Stayed 2 nights in Jun 2023

6/10 Okay

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities

Dirty, needs an update and noisy

The hotel was very dirty especially in the public areas, and was not cleaned the next day as well. The fitness center is amazing! The restaurant is ok, nothing special and the service was polite but very unprofessional, but I think they tried their best. Service in the reception was like the restaurant.
Stayed 1 night in Jun 2023

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
The concept is great and the facilities are good however the restaurant is really bad. Breakfast buffet is quite ok but the rest really isn’t good. Most staff members seem to be student, they’re very helpful and friendly but need to be coached by professionals to improve their customer service skills. The kids loved the playground and the other activities available so we will certainly come back. There should be towels made available at the swimming pool for hotel residents.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Terrible!!

I stayed in this hotel couple times and this time really pissed us off. The cleaners went to the room and didn’t finish the job and didn’t take the trash away. We ordered taxis and non of them arrived and the taxis they called for same trip could cost from 15-35 Euro difference. 😡 the front desk can’t answer simple questions and they don’t even apologize for not ordering taxis for us. We will Never stay in this hotel again!
Stayed 3 nights in Dec 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

👎

Was travelling with my 1 year old daughter. My experience was really bad. Go I payed as soon I arrived, everything. The nights staying, the parking and I still made made a reservation for dinner on the restaurant. At the restaurant, they took long to take my order, was like 3 or 4 tables, so wasn’t busy! At the end of the dinner, my baby was tired. I request, politely to leave the bill on my hotel number account. Wasn’t possible. Ok, I payed without make any objection. I had a cried baby, keep her to pay the bill. I wished a good evening to the staff, they only said “sorry”. The staff wasn’t looking for options, I felt that the check out was a waste of energy and time. The weak treatment and unfriendly behaviour of the staff. Was unbearable! So: I had 3 big bags. I expected to have at least a little help to carry the luggage. I request help, kindly. Was denied. The luggage trolley was not on the reception, they didn’t have anyone to bring to the lift or something. I went with my baby to pick it up, also not on the place they told me that “should be there”. At 11oclock, I had 2 men’s from the staff knocking the room door. Instead of help, they were there to asked me IF i would leave today. Was such a pressure and neglect of the staff. The only option I had, was to carry all by myself, 3 bags and a little kid.
Stayed 2 nights in Jan 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities
Von den angebotenen Aktivitäten waren wir sehr begeistert und auch die Sauberkeit war gut. Was uns nicht zusagte war das Frühstück, während unseres Aufenthaltes befanden sich 2 verschiedene Sportteams im Hotel und wenn diese Frühs alle gleichzeitig zum Frühstück strömten herrschte da ziemliches Chaos.
Stayed 3 nights in Aug 2025

6/10 Okay

Viktoria

Liked: Staff & service, property conditions & facilities
Wir waren für eine Nacht in diesem Hotel, dafür alles ok.
Stayed 1 night in Jul 2025

8/10 Good

René

Liked: Cleanliness, amenities, property conditions & facilities
Ein wenig in die Jahre gekommen, aber insgesamt doch gut. Sehr großes Sportangebot. Das Personal ist teilweise ein bisschen lahm, besonders in der Bar.
Stayed 1 night in Aug 2025

10/10 Excellent

A.M.J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel zag er mooi uit. Veel te doen, goed ontbijt en diner. Ook goede verduisterende gordijnen op de slaapkamer. Van begin tot het einde actief geweest. Voor herhaling vatbaar
Stayed 1 night in Aug 2025

6/10 Okay

Niels

Disliked: Property conditions & facilities
Overal waar je je begeeft wordt (harde) muziek gedraaid. Al meerdere keren geweest (om het nog een kans te geven) maar met een beetje pech zijn er voetbalteams uit het buitenland (Arabisch)die een hele verdieping tot hun beschikking hebben en 's avonds/'s nachts over en weer lopen wat de nachtrust van anderen verstoort.(prinsjes/genoeg inkomsten hotel) Verder een leuk concept. Ze noemen zich een sporthotel, maar er is maar 1 tennisbaan beschikbaar voor een vol hotel. Sporthal is mega luidruchtig doordat jongeren los gaan op een voetbalmuur in combinatie met veel andere mensen. Dartborden/pijlen zijn gaar) Mag beter geisoleerd worden. Met een hittegolf is er binnen geen airco(wel in hotelkamer) of een simpele luchtciculatie. Prijzen zijn aan de hoge kant. Het loont om buiten de deur te eten(diner) het oudere personeel ziet er verveelt uit. Als je er een week zit wordt je nog steeds niet herkend zoals dat vroeger ging. Misschien ben ik van de oude stempel?? (47 jaar) Meubilair is in 7 jaar tijd hard achteruit gegaan door aso gebruik met eten en drinken wat overal genuttigd wordt. Voor ons helaas de laatste x Tip aan hotel: misschien wat meer huisregels invoeren
Stayed 6 nights in Aug 2025

10/10 Excellent

Salih

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Geen koffie op dr kamer dat was jammer voor zon hotel. En met zwemmen moet je je eigen handdoeken meenemen van het hotelkamer. Nu natte handoeken voor morgen
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Hotel met alles om je niet te vervelen echt een super hotel. Ontbijt was uitgebreid + heerlijk, veel te doen voor kinderen, kamer zijn mooi schoon en de bedden liggen heel fijn. Enige jammere was dat er een foutje was gemaakt door het hotel over toeristen belasting en moest nog 4 euro bijbetalen, het bedrag maakte mij niet uit maar het gaat om het principe als het om zo'n klein bedrag gaat neem dan je verlies en laat je gasten met een grote lach je hotel verlaten
Stayed 2 nights in Jul 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Leuk hotel. Genoeg te doen. Ontspannend sfeer
Stayed 1 night in Jun 2025

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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