While you feel the remote check could be nice, there was no one to talk with upon late late check in after 1030pm when we arrived. The hotel smelt awful when you walked in. Our room was even worse. We had to strip the comforters and sheets off the bed to air the out b/c it smelt like mildew and BO throughout the room and stuck in the bed linens. We could not lay down until after 12 in bed b/c it smelt terrible and my 5 yr old is an asthmatic and was struggling with the room in the 1st hour. After we waited to remake the beds and spray them with lavender spray, the room above us sounded like they were coming thru the ceiling until 2am....we banged repeatedly on the ceiling and finally stopped after 2am. The towels for the bathroom had holes in them, and there were some tiny bugs on the bathroom floor. The hotel staff did kindly respond to our text the following day when I reached out after calling a few hotels to try to move. While they were very kind in their responses, there was nothing they could do to help b/c the room smelt terrible each time we returned, so even their offer to freshen up the room, it just literally smelt terrible everywhere. We asked if a room on the 3rd floor or another was available, but nothing was. We were there 2 nights and I'd likely never return or recommend this hotel. It felt like an old apartment that was converted. The room was overall dirty, dirty walls, baseboards gross, doors and door handles super dirty, small bugs on bathroom floor.