Ratings based on 1,001 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 29, 2024 on Expedia
Hotel room was cleaned but they never put toiletries so I had to keep going down to front desk to ask them for toiletries which was annoying. Otherwise, it was great.
by A verified traveler
Posted Mar 28, 2024 on Expedia
To find hotel was wery dificult, The name of hotel and number of the door weren’t seen from road. Also staff were not helpfull and friendly. To find autopark also was awfulll
Comment from Hotel Management
Mar 28, 2024 by TM, Guest Relations, Hotel Management
Hello Metin. The original signage is more prominent as we must adhere to the preservation guidelines of Miami Beach, but our Oceanside Hotel sign is directly below. We’re disappointed you did not have an enjoyable stay. We appreciate your feedback and hope you will join us again where we can exceed your expectations.
by A verified traveler
Posted Mar 28, 2024 on Expedia
There’s no parking so you have to park down the street - but that’s not the worst of it. When you walk into the building you’re basically punched in the face with the smell of urine and lemon grass essential oils to try to mask the smell. The halls smell like someone peed all over them. When you go in the room it doesn’t look that bad but the couch is literally deteriorating and when you sit on it the fake leather gets all over you. And then at night COCKROACHES started crawling out of the coffee maker and toaster. The toilet wasn’t cleaned around the base at all and looked like there were poop stains. If it wasn’t so late, I would have just packed up and went somewhere else. Literally anywhere else. I can’t believe this is rated so high on Expedia. I’m blown away by this whole experience and I’m hoping the smells don’t stick to me and my things as we leave first thing in the morning.
Comment from Hotel Management
Mar 28, 2024 by TM, Guest Relations, Hotel Management
Hello Wilson, we are disappointed to learn that your overall stay did meet your expectations. We consider all guest feedback and constantly assess our historic hotel to make improvements for a better guest experience.
by A verified traveler
Posted Mar 27, 2024 on Expedia
I liked that it was across the street from the beach. Didn’t like that there was no on sight parking. it’s a very busy area so parking is very difficult
Comment from Hotel Management
Mar 28, 2024 by TM, Guest Relations, Hotel Management
Hi Nina, thank you for your review! Parking is not included. We offer limited self-parking for 2 per hour on a first-come-first-serve basis just a block away from the hotel. If the lot is full, there are other paid options nearby. Our apologies for any inconvenience. We hope you will return for another stay soon.
by A verified traveler
Posted Mar 27, 2024 on Expedia
This hotel is good for the price.
All staff members was nice, the room was clean.
It had a happy hour of drinks free, pretty nice .
The only con is : no parking included. We have to park by the street or parking lots.
In gerenal this hotel worths a lot if you're trying to save in your travel.
Comment from Hotel Management
Mar 28, 2024 by TM, Guest Relations, Hotel Management
Hi Francyelle! We are happy to hear that our staff provided nice service, you enjoyed our complimentary Happy Hour, and our great rates. We appreciate your review and we welcome the opportunity to host us again for a future stay.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Love it
Comment from Hotel Management
Mar 28, 2024 by TM, Guest Relations, Hotel Management
Thank you for your great feedback, Suzanne. We’re glad to have met all of your expectations for a great experience and we welcome you back soon!
by A verified traveler
Posted Mar 26, 2024 on Expedia
I love the staffing they where great I would definitely come back here to stay if I ever come back to Miami thank you so much to all the staff
Comment from Hotel Management
Mar 28, 2024 by TM, Guest Relations, Hotel Management
Hello Mercedes, we are happy that our staff provided such attentive service to make your stay more pleasant! It would be our pleasure to host you again for a future stay.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Nice place to stay
Comment from Hotel Management
Mar 28, 2024 by TM, Guest Relations, Hotel Management
Hi Carizma, thank you for the excellent review! We welcome the opportunity to host you again soon.
by A verified traveler
Posted Mar 22, 2024 on Expedia
by A verified traveler
Posted Mar 22, 2024 on Expedia
The 5 min walking distance to beach was the best feat, also the transportation.