Ratings based on 168 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
Great beach and pool service. Family friendly. Great location. Staff was very friendly (specifically Isaac and Briana)
by A verified traveler
Posted Apr 16, 2024 on Expedia
Everyone was friendly, close to the beach, restaurant was amazing.
Comment from Hotel Management
Apr 16, 2024 by Customer Service, Hotel Management
Etosha, we're thrilled to hear that you enjoyed your stay at the Nautilus Sonesta Miami Beach. It's great to learn that our team members' friendliness, proximity to the beach, and the restaurant positively influenced your experience. We look forward to welcoming you back for another superb visit soon.
by A verified traveler
Posted Apr 15, 2024 on Expedia
I loved the service at the beach, pool and room service
Comment from Hotel Management
Apr 16, 2024 by Customer Service, Hotel Management
Alexandre, it's delightful to know you cherished your experience at Nautilus Sonesta Miami Beach. We're glad to hear that our dedicated team members at the beach, pool, and room service helped enhance your stay. Your accolades mean the world to us, and we hope to welcome you back in the future for another top-notch experience.
by A verified traveler
Posted Apr 14, 2024 on Expedia
It was fair
Comment from Hotel Management
Apr 15, 2024 by Customer Service, Hotel Management
Yonathan, thank you for sharing your experience at Nautilus Sonesta Miami Beach. We're pleased you found your stay satisfactory and look forward to the opportunity to exceed your expectations in the future.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Location
Comment from Hotel Management
Apr 13, 2024 by Customer Service, Hotel Management
Omid, it's wonderful to hear that you appreciated the location of Nautilus Sonesta Miami Beach. Thank you for choosing our hotel for your stay, and we look forward to seeing you on your next visit.
by A verified traveler
Posted Apr 5, 2024 on Expedia
The room was a good size and comfortable, but it needs floor rugs because the floor gets cold and slippery. The pool is very nice and had plenty of seating in or out of shade.
Comment from Hotel Management
Apr 6, 2024 by Customer Service, Hotel Management
Lee, it's fantastic to hear that you found your room at Nautilus Sonesta Miami Beach to be spacious and comfortable. We appreciate your feedback regarding the floor conditions, and will certainly take it under consideration. It's delightful to learn that you enjoyed our pool and the abundance of seating options. We hope to have the pleasure of welcoming you back in the future.
by A verified traveler
Posted Apr 3, 2024 on Expedia
Great location but a lot of construction on either side so blasting music by the pool to drown it out. Nice staff, lovely lobby area and bar.
Comment from Hotel Management
Apr 4, 2024 by Customer Service, Hotel Management
Lisa, we appreciate your positive feedback about the Nautilus Sonesta Miami Beach. We're thrilled to hear you enjoyed our prime location, and the welcoming vibe in our lobby and bar. We understand the surrounding construction might have influenced the peacefulness around the pool area and we are hopeful for your understanding. Your kind words about our team members bring joy to us. We hope to welcome you back once again in future.
by A verified traveler from Colorado Springs
Posted Mar 31, 2024 on Expedia
Property was nice but we could hear people next to us (a gentleman snore all night) and the water pressure was changing drastically as you shower. The rooms were clean and the waterfront rooms were nice. View of sunset of the ocean and city skyline are spectacular at the roof terrace.
Comment from Hotel Management
Mar 31, 2024 by Customer Service, Hotel Management
Stephanie, it's wonderful to hear that you found the Nautilus Sonesta Miami Beach pleasing and appreciated the cleanliness of our rooms. We are glad that our waterfront rooms and the breathtaking views of the sunset and city skyline from our roof terrace added value to your stay. We regret to know about the issues you mentioned regarding sound-proofing and consistency in water pressure. We appreciate this feedback as it helps us identify areas for improvement. We hope to have you back to provide an even better experience next time.
by A verified traveler
Posted Mar 30, 2024 on Expedia
The property was ok. For the price I expected it for it to be more clean.
Comment from Hotel Management
Mar 30, 2024 by Customer Service, Hotel Management
Johnny, it's valuable to hear your feedback. We strive to provide a satisfy experience for our guests at Nautilus Sonesta Miami Beach. If there were cleanliness aspects that could have been improved during your stay, we certainly take note so we can better meet future guest expectations. We hope you will choose to stay with us again, so we can demonstrate our commitment to your comfort and satisfaction.
by A verified traveler
Posted Mar 30, 2024 on Expedia
Excellent stay with easy access to the beach and room for 6!
Comment from Hotel Management
Mar 31, 2024 by Customer Service, Hotel Management
Angie, it's wonderful to hear that your stay at Nautilus Sonesta Miami Beach exceeded expectations! We're thrilled you appreciated the effortless beach access and spacious accommodations. We can't wait to welcome your group back for another stay in the future.