Ratings based on 4,066 Verified Reviews

3.4 out of 5
76% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler from Madrid

Posted Jan 16, 2021 on Expedia
Good, convenient, price value it’s great, super clean
Comment from Hotel Management
Jan 16, 2021 by MCastillo, Hotel Management
Dear Fabiany, Thank you very much for the perfect score regarding your experience at MIA Hotel. Excited to read that you had a great stay with us. We will gladly welcome you back in your next trip to Miami. Have a fantastic day!
1 out of 5
by A verified traveler

Posted Jan 14, 2021 on Expedia
The floor tile was cracked and pieces were lifting out in entry to bathroom. Beds were sagging with concave matresses. Very dated decor. Huge support column prevented access to one side of bed. Housekeeping burst into room at 10 am when checkout was 12 noon. Tv remote hardly worked.
Comment from Hotel Management
Jan 14, 2021 by AAdarve, Hotel Management
Dear Guest, Thank you for choosing Miami International Airport Hotel for your travel needs. I truly regret the issues you encountered in your room. Our new management company has a hospitality commitment to guest satisfaction. I wish you have given me the opportunity to hear from you while you were here. Please feel free to reach out to me. Axel Adarve Hotel Manager
4 out of 5
by A verified traveler

Posted Jan 13, 2021 on Expedia
property was dated, you could tell it was a high traffic area. I would replace all flooring to hardwood and update lights to energy saving
Comment from Hotel Management
Jan 14, 2021 by MCastillo, Hotel Management
Thanks for choosing our hotel and for taking the time to post this review. Please accept our sincere apologies if our facilities did not fully meet your expectations.
5 out of 5
by A verified traveler

Posted Jan 12, 2021 on Expedia
Pleasant hotel in the Miami airport, closeby frestaurants etc.
Comment from Hotel Management
Jan 14, 2021 by MCastillo, Hotel Management
Thanks for providing us with an excellent score regarding your stay at MIA Hotel. Hope to welcome you back.
2 out of 5
by A verified traveler

Posted Jan 11, 2021 on Expedia
This property had dirty sheets on one of the beds. It’s rather run down and needs a complete renovation.
Comment from Hotel Management
Jan 15, 2021 by MCastillo, Hotel Management
We are disheartened to read this review. Our management team is working diligently to improve our facilities. Please accept our sincere apologies for your inconvenience.
4 out of 5
by A verified traveler

Posted Jan 11, 2021 on Expedia
Comment from Hotel Management
Jan 14, 2021 by MCastillo, Hotel Management
Thank you for taking a minute to rate your experience at MIA Hotel. Hope to see you back soon.
3 out of 5
by A verified traveler from Ohio

Posted Jan 10, 2021 on Expedia
Room was small but fine for one night stay although overpriced.
Comment from Hotel Management
Jan 10, 2021 by MCastillo, Hotel Management
Dear Steve, Thanks for choosing MIA Hotel for your lodging needs and for writing this review. We appreciate your valuable feedback and hope to see you back again. Have a great day!
4 out of 5
by A verified traveler

Posted Jan 9, 2021 on Expedia
It's located right in the terminal and so very convenient for an early morning flight
Comment from Hotel Management
Jan 9, 2021 by MCastillo, Hotel Management
We appreciate sharing this review with other travelers. It's great to see you enjoyed the convenience of our location. Hope you choose us again on your next trip to this city.
4 out of 5
by A verified traveler

Posted Jan 8, 2021 on Expedia
Comment from Hotel Management
Jan 9, 2021 by MCastillo, Hotel Management
Dear Erik, Thanks for being our guest and for sharing this rating of our hotel. Hope to welcome you back on your next visit to Miami.
3 out of 5
by A verified traveler from Salt lake city

Posted Jan 8, 2021 on Expedia
The room was dirty, the carpets were dirty not vacuumed around the furniture, I don’t think the bathroom had been mopped because my socks turned black now. There was no desk just a dresser with a chair in front of it. I’ve been there a lot, some other Rooms are very nice.Staff is great I can say that. Perfect for the overnight layover.
Comment from Hotel Management
Jan 9, 2021 by MCastillo, Hotel Management
Dear John, Thanks for being our guest and for taking the time to post your concerns and also compliments about our staff. We are very disappointed to see that your last stay with us wasn't great. Please accept our sincere apologies. We will definitely follow up with your concerns in order to make appropriate corrections, to avoid this from happening again. Hope to see you back soon enjoying a much better experience.