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StayCozy Apartments at The Grand

3.5 star property

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Deluxe Apartment, 2 Bedrooms | Living area | 55-inch TV with digital channels, Netflix, streaming services - StayCozy Apartments at The Grand (Miami)
Interior detail - StayCozy Apartments at The Grand (Miami)
Interior detail - StayCozy Apartments at The Grand (Miami)
Restaurant - StayCozy Apartments at The Grand (Miami)
View from property - StayCozy Apartments at The Grand (Miami)
Near Kaseya Center and Bayside Marketplace, StayCozy Apartments at The Grand provides a shopping mall on site, a hair salon, and a health club. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hot tub, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Room options

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Showing 25 of 25 rooms

View all photos for Deluxe Apartment (1 Bedroom)

Deluxe Apartment (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment (1 Bedroom)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Apartment, City View (1 Bedroom)

Deluxe Apartment, City View (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, City View (1 Bedroom)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Bay View

Deluxe Apartment, 2 Bedrooms, Bay View | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 2 Bedrooms, Bay View

  • 153 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, City View (1 Bedroom)

Deluxe Apartment, City View (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, City View (1 Bedroom)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, City View (1 Bedroom)

Deluxe Apartment, City View (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, City View (1 Bedroom)

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, City View (1 Bedroom)

Deluxe Apartment, City View (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, City View (1 Bedroom)

  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment (1 Bedroom)

Apartment (1 Bedroom) | Balcony view

Apartment (1 Bedroom)

  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, Pool View (1 Bedroom)

Deluxe Apartment, Pool View (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, Pool View (1 Bedroom)

  • 101 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Bay View

Balcony view

Deluxe Apartment, 2 Bedrooms, Bay View

  • 105 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 3 Bedrooms, Pool View

Deluxe Apartment, 3 Bedrooms, Pool View | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 3 Bedrooms, Pool View

  • 139 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Apartment, 3 Bedrooms, Bay View

Deluxe Apartment, 3 Bedrooms, Bay View | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 3 Bedrooms, Bay View

  • 139 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Queen Bed

View all photos for Apartment (1 Bedroom)

Apartment (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Apartment (1 Bedroom)

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 3 Bedrooms, Bay View

Deluxe Apartment, 3 Bedrooms, Bay View | Balcony view

Deluxe Apartment, 3 Bedrooms, Bay View

  • 140 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 2 Bedrooms

  • 140 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Apartment, 2 Bedrooms

  • 130 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 3 Bedrooms

  • 140 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Apartment (1 Bedroom)

Deluxe Apartment (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment (1 Bedroom)

  • 101 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 2 Bedrooms

  • 140 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 3 Bedrooms

  • 140 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Bay View

55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 2 Bedrooms, Bay View

  • 142 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment (1 Bedroom)

Apartment (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Apartment (1 Bedroom)

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 3 Bedrooms, Bay View

Deluxe Apartment, 3 Bedrooms, Bay View | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 3 Bedrooms, Bay View

  • 139 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment (1 Bedroom)

Apartment (1 Bedroom) | Living area | 55-inch TV with digital channels, Netflix, streaming services

Apartment (1 Bedroom)

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 3 Bedrooms

  • 170 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area | 55-inch TV with digital channels, Netflix, streaming services

Deluxe Apartment, 2 Bedrooms

  • 140 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Located in Downtown Miami, a neighborhood in Miami, StayCozy Apartments at The Grand is in the entertainment district and near a metro station. Bayside Marketplace and Brickell City Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bayfront Park and Miami Beach Beaches. Looking to enjoy an event or a game? See what's going on at Kaseya Center or LoanDepot Park. Visit our Miami travel guide
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Map
1717 N Bayshore dr, Miami, FL,33132, Miami, FL, 33132

What's nearby

  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County showing theater scenes and interior views
    Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    8 min walk - 0.4 miles
  • Art showcases diversity and creativity at Perez Art Museum Miami in Florida during a vibrant exhibition
    Perez Art Museum Miami
    9 min walk - 0.5 miles
  • Miami Museum of Science and Space Transit Planetarium showing interior views and marine life as well as a couple
    Phillip and Patricia Frost Museum of Science
    11 min walk - 0.6 miles
  • Miami_AmericanAirlinesArena_6065853-0004
    Kaseya Center
    17 min walk - 0.9 miles
  • Bayside Marketplace
    Bayside Marketplace
    4 min drive - 1.3 miles

Getting around

  • Adrienne Arsht Center Metromover Station
    5 min walk
  • Hialeah Market Station
    9 min drive
  • Miami Intl. Airport (MIA)
    22 min drive

Restaurants

  • Opera Cafe
    2 min walk
  • Casadonna
    3 min walk
  • Sky Coffee Buenos Aires
    5 min walk
  • Pura Vida
    2 min walk
  • Primos Restaurant/Lounge
    1 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

StayCozy Apartments at The Grand

3 restaurants, an outdoor pool, and a health club are available at this smoke-free condo building. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and valet parking. Each condo provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a TV with digital channels and Netflix provide a bit of entertainment.
StayCozy Apartments at The Grand offers 850 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Televisions come with digital channels and Netflix. Accommodations at this 3.5-star condo have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

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Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 48 per day)

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • 3 restaurants
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony
  • Outdoor furniture
  • Walkway to water

Laundry

  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rugs in room
  • Elevator (36 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Gift shop/newsstand
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near the bay

Things to do

  • Gym
  • Health club
  • Shopping mall

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 44 floors
  • 850 units
  • Built in 1986
  • Individual decor
  • Individual furnishings
  • Reusable cups
  • Traditional architecture

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 16 2025 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Lobby
  • Swimming pool

Alternate facilities are located offsite and include:

  • Outdoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 48 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Overlooking With Balcony Miami
Bay Overlooking Condo With Balcony Condo
Bay Overlooking Condo With Balcony Miami
Bay Overlooking Condo With Balcony Condo Miami

Frequently asked questions

Does StayCozy Apartments at The Grand have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM. The property will be renovating the pool from June 16 2025 to March 15 2026 (completion date subject to change).

Is StayCozy Apartments at The Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 48 per day.

What time is check-in at StayCozy Apartments at The Grand?

Check-in begins at 4:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at StayCozy Apartments at The Grand?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is StayCozy Apartments at The Grand located?

Located in Downtown Miami, this condo building is within 1 mi (2 km) of Adrienne Arsht Center for the Performing Arts of Miami-Dade County, Kaseya Center, and Bayside Marketplace. Downtown Miami Shopping District and Bayfront Park are also within 1 mi (2 km). Adrienne Arsht Center Metromover Station is 5 minutes by foot and School Board Metromover Station is 11 minutes.

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Reviews

StayCozy Apartments at The Grand Reviews

7.8

Good

7.8

Cleanliness

8.0

Amenities

7.4

Property conditions & facilities
Rating 10 - Excellent. 44 out of 85 reviews
Rating 8 - Good. 12 out of 85 reviews
Rating 6 - Okay. 14 out of 85 reviews
Rating 4 - Poor. 6 out of 85 reviews
Rating 2 - Terrible. 9 out of 85 reviews

Reviews

Verified

10/10 Excellent

Rosa

Liked: Cleanliness, check-in, communication, listing accuracy
So many things in walking distance and the view was amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was excellent, clean and nicely decorated. Staff was very professional and valet was extremely quick and welcoming
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was nice and spacious. Nice views . Dealing with management was excellent rapid responses and very courteous
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

armani

Liked: Cleanliness, room comfort, communication
We had a great experience at this hotel. The rooms were spotless, the staff was welcoming and helpful, and the location was perfect. Would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Patricia

Liked: Amenities, property conditions & facilities, communication
Amazing space and unbeatable views over Biscayne Bay! Getting to the space was a bit confusing due to construction and having to check in through an adjoining hotel, but the directions I received ahead of time were clear. My only complaint was the floor was not clean. I notified them and this would not keep me from renting here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort, communication
the place was very well maintained and clean.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Steve

Liked: Cleanliness, amenities, communication
Good location and views, apartment is old with some broken furniture. Not possible 30-60 min late check out.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, communication
A beautiful view and it’s a place i recommend.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, room comfort
Disliked: Communication
This building was under construction. It took forever to get up and down. No pool as it was being renovated. Hot tub is the best ever. The apartment was comfortable but very bare. Not enough towels and they were fairly old. No point of contact. I’ve been to the Grand often and this was not their top accommodations. Valet parking took some time. Overall though perfect for a short stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing Vacation spot. I would definitely recommend this place to more people , as i do plan on coming back in a couple of months , great hospitality.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location , beautiful room Nice view!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort, communication

A great stay

Amazing views. Clean and spacious place in a good location. We loved the hot tub and cozy space for my whole family and parents.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

amarvir

Liked: Cleanliness, room comfort, communication
Amazing view spacious unit building had mall on ground floor shops restaurants cafes starbucks
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location staff was great and easy to work with. Great communication
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our family had a great stay at this condo for 6 nights, it was clean and modern. Perfect location for exploring Miami. Thank you
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Nathalie

Liked: Amenities, communication
We liked the area. We walked around and felt safe. Also the security system of the hotel. Concerning the room, we were disappointed to find that there was only 3 beds for 6 adults and 2 children.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, the host was awesome! Available 24/7. The set up was beautiful. Highly recommended.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was exactly as presented online before booking, maybe even a little better. No disappointments! The area is safe, with many options for dining, shopping, walking, exercising etc...minutes from South Beach, Coconut Grove, the airport. I will stay here again next year.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Gilchrist

Liked: Property conditions & facilities, communication
Very nice property. Pictures online were an accurate representation of property. Easy check in and out.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is so far the best place! The location is so convenient and Nate from the COZY is so nice and kind. The place literally looks no difference from my friend’s room in Double tree. I will definitely stay here again if I’m coming back to Miami.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Shahryar

Liked: Cleanliness, room comfort, communication
Let me start by saying that I had the smoothest check in and a great host nate was very responsive and respectful and the place was clean and the view was incredible definitely recommend this place and hopefully you get the same host
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
This condo exceeded our expectations. It was big and beautiful. We addressed a couple of things with our contact person and they had a maintenance guy at the condo almost immediately. The building security is next level and the added bonus of a Starbucks and another cafe brought this condo to the next level for us. We will definitely be back.
Stayed 6 nights in Jan 2024
Verified

6/10 Okay

Lisa

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
Pros: The location is amazing! The kitchen was great. Checking in was super easy, the host was very communicative & there is a security desk before anyone can enter elevators. Very secure! Cons: washing machine didn't work which ruined our trip. The host couldn't have it repaired until our checkout date. We packed light knowing that we paid for a unit with a washer & dryer. We yried washing clothes in the kitchen sink, but that didn't work well. So, we couldn't wear out clothes. There is no early check in. All of the closet doors are leaning or barely hung, very ugly. The unit needs to be properly cleaned & painted.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Rashaunt

Liked: Cleanliness, room comfort, communication

Honest review

The apartment itself is immaculate. It’s a beautiful apartment. I was suprised! The only thing I will say is I had to wash the sheets to the 2nd bedroom bed because I’m pretty sure housecleaning did not change them, due to residue on them. Having to do that on the first night with tired kiddos waiting to go to bed was not ideal. The master bedroom bed was itchy. Which is never a good thing when staying in hotels or air b n bs. The property owner needs to look into that. Besides that the apartment itself is very fancy I was shocked how beautiful it was.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

Rens

Disliked: Cleanliness, room comfort, communication

Broken bed, dirty towels

This place started out weird from the beginning. First I was told to send scans of drivers licenses months in advance. Done. Then 2 weeks out I’m asked to upload IDs of everyone in the party (including the passports of my 2 kids) to some form they need. Ok I did that but here we go again. Surely we don’t need to do it a third time at the lobby… but yep, each individual person needed ID which caused a long line in the lobby. Ok so let’s put that down to extra security and maybe it’s a good thing. The room itself was fine, big enough for our party of 7 and solid location even with all the construction going on. But when we get into the room one of towels had mildew or some other stains all over it, gross. Elevators were also a mess, “smart elevators” that take forever, there was always a line. You also have to take 2 separate elevators to get to the valet only parking. Worst though, was the completely broken bed in one of the rooms. It literally had an entire leg missing and sagged so bad on one side that the frame was almost on the floor. We tried calling their contact number twice after the first night but couldn’t get through. When we finally reached them through email they offered us a late check out(unusable as we had plans) as compensation, after 1/3 of the occupants hadn’t slept for 2 nights. Overall a disappointing expensive stay with what could have been a really cool spot. Don’t waste your money staying here.
I don’t think that’s doing anything.
Missing leg on this side of the bed.
Stayed 2 nights in Jun 2025