W Mexico City

5.0 star property
Luxury spa hotel, walk to Paseo de la Reforma

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

W Mexico City

Photo gallery for W Mexico City

30-inch TV with satellite channels
Penthouse | Restaurant | 2 restaurants, Mexican cuisine
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
30-inch TV with satellite channels

Overview of W Mexico City

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Check out the area

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560
  • Popular LocationTrivvu1 min walk
  • Popular LocationCampo Deportivo Militar Marte3 min walk
  • Popular LocationEscuadron 201 Station16 min drive
  • AirportMexico City (MEX-Mexico City Intl.)30 min drive

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
Designer toiletries
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Suite, 1 Bedroom, City View, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View, Corner

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, City View

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
Bathrobes
  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Presidente Mexico City, an IHG Hotel
Spa
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1060)
InterContinental Presidente Mexico City, an IHG Hotel

About the neighborhood

Mexico City

W Mexico City is located in Polanco, a neighborhood in Mexico City, and is in a shopping district and near a metro station. Paseo de la Reforma and Antara Polanco are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Auditorio Nacional - 4 min walk
  • Chapultepec Park - 6 min walk
  • Parque Zoologico de Chapultepec - 8 min walk
  • National Museum of Anthropology - 19 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Auditorio Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • Starbucks - 1 min walk
  • La No. 20 - 1 min walk
  • Bocca Piano & Cantabar - 3 min walk
  • El Bajio - 2 min walk
  • JW Marriott Executive Lounge - 2 min walk

About this property

W Mexico City

Luxury hotel near Paseo de la Reforma
Close to Auditorio Nacional and Parque Zoologico de Chapultepec, W Mexico City provides a terrace, dry cleaning/laundry services, and a bar. Indulge in aromatherapy, a facial, and a massage at the onsite spa. Enjoy Mexican cuisine and more at the two onsite restaurants. In addition to a health club and a business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and concierge services
  • Massage treatment rooms, tour/ticket assistance, and wedding services
  • 9 meeting rooms, a porter/bellhop, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 237 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and hair dryers
  • 30-inch TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:30 AM for a fee: MXN 520 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Living Room Bar

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • Ballroom
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 30-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 520 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Is W Mexico City pet-friendly?

Yes, W Mexico City allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 550 per pet, per stay. A cleaning fee of MXN 1350 also applies.

How much is parking at W Mexico City?

Valet parking is available for MXN 90 per night.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at W Mexico City?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is W Mexico City located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Campo Deportivo Militar Marte, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and Parque Zoologico de Chapultepec are also within 10 minutes. Auditorio Station is 8 minutes by foot and Polanco Station is 12 minutes.

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Santana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs a renovations, small ones. It is an old building and you can feel it, I doesn’t feel modern I don’t really like the feeling I am in an old building
Stayed 3 nights in Apr 2024

10/10 Excellent

Megha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Over it was an okay experience at the W. It’s more of a name and the rooms weren’t up to par. Overall 4/5
Stayed 5 nights in Mar 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood, amazing hotel, nice rooms, great staff. Truly a10 out of 10.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charis

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Showed up at 10 and ours rooms were ready to go! Easy check in. Helpful staff. Great room and amenities.
Stayed 1 night in Mar 2024

4/10 Poor

Alexandra

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
The property has excellent night life, a great Terraza, fitness facilities including Spa, Steamroom, and large hot tub. No Pool though.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn’t like or enjoy about this property. The staff is great, the ambiance, and the location. Everyone is very attentive and provided efficient and quick service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Business traveler
Excellent service. Everyone was helpful and very friendly.
Stayed 2 nights in Mar 2024

8/10 Good

Abel, pasco

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024