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Volga, Member of Preferred Hotels & Resorts

4.0 star property
Mexico City's luxury retreat near the Angel of Independence offers designer shopping, a peaceful pool with free cabanas, and urban relaxation.

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Outdoor pool, free cabanas, pool umbrellas - Volga, Member of Preferred Hotels & Resorts (Mexico City)
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Reception - Volga, Member of Preferred Hotels & Resorts (Mexico City)
50-inch Smart TV with cable channels, TV - Volga, Member of Preferred Hotels & Resorts (Mexico City)
Rooftop terrace - Volga, Member of Preferred Hotels & Resorts (Mexico City)
Volga, near the Angel of Independence Monument, offers luxury accommodations, on-site designer stores, an outdoor pool with free cabanas, breakfast at ELORA, and spa massages.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 50-inch Smart TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite

Grand Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Living area | 50-inch Smart TV with cable channels, TV

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Volga, Member of Preferred Hotels & Resorts is near the airport and near a train station. National Museum of Anthropology and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Río Volga 105 Cuauhtemoc, Mexico City, 06500

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.1 miles
  • Diana Cazadora Fountain - Mexico City
    Diana the Huntress Fountain
    2 min walk - 0.1 miles
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    5 min walk - 0.3 miles
  • Vista aérea de los Titanes de Reforma
    Torre Mayor
    7 min walk - 0.4 miles
  • U.S. Embassy
    8 min walk - 0.5 miles

Getting around

  • Mexico City Buenavista Station
    6 min drive
  • Sevilla Station
    8 min walk
  • Benito Juarez International Airport (MEX)
    23 min drive

Restaurants

  • Salón Ríos
    1 min walk
  • Don Asado
    2 min walk
  • Peltre Lonchería
    1 min walk
  • Tacos De Armando
    1 min walk
  • Hooters
    2 min walk

About this property

Volga, Member of Preferred Hotels & Resorts

Upscale hotel near Paseo de la Reforma
Located close to Angel of Independence Monument and National Museum of Anthropology, Volga, Member of Preferred Hotels & Resorts provides free full breakfast, a swim-up bar, and designer stores on site. Treat yourself to a massage or other spa services. The on-site restaurant, ELORA, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Outdoor furniture, multilingual staff, and luggage storage
  • A porter/bellhop, smoke-free premises, and evening entertainment
  • Concierge services and a 24-hour front desk
Room features
All 50 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Free toiletries and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ELORA
  • Minos Bar
  • Roof Garden

Things to do

  • 24-hour health club
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Outdoor pool (guest access)
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 2 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 52.20 per pet (varies based on length of stay), plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 265 per day
  • Service fee: USD 30 per accommodation, per night
  • A damage deposit of USD 270 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 52.20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Volga, Member of Preferred Hotels & Resorts have a pool?

Yes, this property has an outdoor pool.

Is Volga, Member of Preferred Hotels & Resorts pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 200 per stay and a fee of USD 52.20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Volga, Member of Preferred Hotels & Resorts?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Volga, Member of Preferred Hotels & Resorts?

Check-out is at noon.

Where is Volga, Member of Preferred Hotels & Resorts located?

Located in Reforma, this hotel is within a 5-minute walk of Paseo de la Reforma and Angel of Independence Monument. National Museum of Anthropology and Auditorio Nacional are also within 2 mi (3 km). Sevilla Station is 8 minutes by foot and Chapultepec Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Volga, Member of Preferred Hotels & Resorts Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 125 out of 171 reviews
Rating 8 - Good. 27 out of 171 reviews
Rating 6 - Okay. 12 out of 171 reviews
Rating 4 - Poor. 6 out of 171 reviews
Rating 2 - Terrible. 1 out of 171 reviews

Reviews

Verified

10/10 Excellent

Kristi

Clean and staff was amazing!! Atmosphere was wonderful
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Rosswell

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and a beautiful hotel.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Shanel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff highly recommend
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wade

Liked: Cleanliness
This hotel was amazing. The decor is beautiful and the service was excellent. Highly recommended!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
The room was spotless. The staff was amazing. Everything was nice and clean, prepared.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness
The service was amazing! The place is at a perfect location. The hotel is beautiful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Thelma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the service and attention from all the staff was excellent, the bedroom set up was somewhat uncomfortable for us, older adults. Many beautiful features, the wall, the lounge, the restaurant, the movable roof, the cube mid building and rooftop.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sylvia Katarina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is honestly beautiful. All of the spaces are wonderfully curated. The rooms were great as well. The breakfast was also delicious. And the staff was super friendly. My only complaint is that you can hear the music from the lobby or any other noise in your room, both at night and in the morning.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jessica

Clean and spacious
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Samiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stay , convenient location
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

KARELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , wonderful staff
Stayed 1 night in Feb 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Zekiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel with exceptional service. The location was perfect for walking around the city.
Stayed 3 nights in May 2025
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and centrally located. I wasn’t the biggest fan of the food as I was hoping for a bit more comfort options but it’s quite a posh hotel so that’s expected. I recommend this place for a cocktail and ambience. The atrium style of the floors results in lots of sound carrying but the hotel does a great job observing quiet hours. Because this is an architectural wonder of a hotel the layout of the bedroom is not for privacy in case that’s an issue.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay!

Location close enough to restaurants and parks nearby. Service was great, very cool architecture,
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Michel Geovanny Mayorquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. The staff was all incredibly. Highly recommended. Can’t wait to be back.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was kind. The space was beautiful. Breakfast was delicious. Dante helped us book an incredible hot air balloon experience.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

NATALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big fan of this hotel. The staff was top tier. Only annoyance was how loud the speakeasy is until 3ish am. Other than that, loved everything about it.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Gavaska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, rooms and service. I truly recommend and I would absolutely stay again.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Marco N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel, worth all of the hype, clean and amazing costumer service
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, clean, and an excellent breakfast!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Rooms are compact but very functional. Excellent location, staff is very friendly and attentive. The rooftop bar is great!
Stayed 3 nights in Dec 2024