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Aparthotel

ULIV Polanco

Property class: 4

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Photo gallery for ULIV Polanco

A rooftop terrace with a fire feature, seating, and a city view at dusk. - ULIV Polanco (Mexico City)
A modern living room with a large TV, a blue sofa, a coffee table, and a city view through large windows. - ULIV Polanco (Mexico City)
A modern kitchen with a microwave, stove, and sink. There is a dining area with a round table and blue chairs. A large window offers a view of the city skyline. - ULIV Polanco (Mexico City)
A modern dining area with a large wooden table, grey upholstered chairs, and a contemporary chandelier. - ULIV Polanco (Mexico City)
A modern hotel room with a large window, a bed with grey bedding, and a colorful abstract painting on the wall. - ULIV Polanco (Mexico City)
Avenida Presidente Masaryk and Antara Polanco are located near ULIV Polanco, which provides a rooftop terrace, a firepit, and a garden. Treat yourself to a sports massage or other spa services. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as laundry facilities and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Laundry
  • Spa

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Apartment with Balcony

A modern living room with a grey sofa, a round coffee table, and a TV on a wooden cabinet. There are two chairs and a plant on the table.

Premium Apartment with Balcony

  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Two-Bedroom Apartment with Balcony

A modern living room with a sofa, a coffee table, a TV, and a balcony with a city view.

Two-Bedroom Apartment with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment

A modern kitchen with a microwave, stove, and sink. There is a dining area with a round table and blue chairs. A large window offers a view of the city skyline.

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Apartment

A modern living room with a green sofa, a coffee table, and a large window offering a city view.

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Stylish Three-Bedroom Apartment

A modern dining area with a wooden table, black chairs, a yellow tablecloth, and a TV in the background.

Stylish Three-Bedroom Apartment

  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Exclusive Three-Bedroom Apartment

A modern living room with a large TV, a blue sofa, a coffee table, and a city view through large windows.

Exclusive Three-Bedroom Apartment

  • City view
  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

APARTMENT THREE BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT SUPERIOR KING BED

  • Sleeps 10
  • Free WiFi

APARTMENT PREMIUM

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located in Miguel Hidalgo, a neighborhood in Mexico City, ULIV Polanco is in the entertainment district and near a metro station. Soumaya Museum and National Museum of Anthropology are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
539 Av. Ejército Nacional Mexicano, Granada, Mexico City, CDMX, 11520

What's nearby

  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    7 min walk - 0.4 miles
  • A modern shopping mall with a central atrium, glass railings, and outdoor seating areas.
    Antara Polanco
    12 min walk - 0.7 miles
  • A modern building with a large central column and a patterned facade.
    National Museum of Anthropology
    8 min drive - 2.6 miles
  • Hospital Español
    7 min walk - 0.4 miles
  • Spanish Consulate General
    9 min walk - 0.5 miles

Getting around

  • Mexico City Buenavista Station
    6 min drive
  • Polanco Station
    8 min walk
  • Benito Juarez International Airport (MEX)
    29 min drive

Restaurants

  • Signora Mariola
    1 min walk
  • El Gringo Naco
    2 min walk
  • Café Bar Génova
    3 min walk
  • Domino's Pizza
    1 min walk
  • Callejon Del Hambre
    3 min walk

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Window screens

Entertainment

  • 42-inch smart TV with digital channels

Outdoor areas

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Coworking space
  • Laptop workspace
  • Meeting room

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Porter/bellhop
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 64 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number MIK191216BX2

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is ULIV Polanco pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 45 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at ULIV Polanco?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ULIV Polanco?

Check-out is at 11:00 AM.

Where is ULIV Polanco located?

Located in Miguel Hidalgo, this aparthotel is within a 15-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Chapultepec Park are also within 1 mi (2 km). Polanco Station is 8 minutes by foot and San Joaquin Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ULIV Polanco Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 280 out of 447 reviews
Rating 8 - Good. 103 out of 447 reviews
Rating 6 - Okay. 33 out of 447 reviews
Rating 4 - Poor. 10 out of 447 reviews
Rating 2 - Terrible. 21 out of 447 reviews

Reviews

Verified review

10/10 Excellent

Harpreet

Liked: Cleanliness, check-in, communication, listing accuracy
Great place staff us friendly. Great location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Fiore

Liked: Cleanliness, check-in, communication, listing accuracy
very comfortable , great location , quite ,
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ahmet altug

Liked: Cleanliness, check-in, communication, listing accuracy
It was a good choice for Business trip
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Francisco Alan

Liked: Cleanliness, check-in, communication, listing accuracy
I had a great stay at ULIV. The residence was modern, clean, and very comfortable, with excellent amenities and a great location for the dinner options that were around the area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, check-in, communication, listing accuracy
The location on Ejercito was very convenient, with great restaurants, cafés, and shops nearby. The area felt safe, walkable, and perfect for exploring the city. The property itself was clean, modern, and comfortable, with everything needed for a pleasant stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

stacey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, friendly staff and great location. The rooftop patio is so nice with amazing views.
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff. Clean room. WiFi. Good location.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, check-in, communication, listing accuracy
Comfortable and secure
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, communication
Clean and friendly staff
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, great location and excellent staff.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Maria Gabriela

Liked: Cleanliness, amenities, room comfort, communication
It was a good place to stay. comfortable and very convenient location for my trip
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, property conditions & facilities, communication
I liked the safe location and it the front desk made it feel very secure. The views were awesome and was perfect for our week stay.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The responsiveness of the staff to all questions on WhatsApp was excellent. We had a very late arrival from Canada and the code to access the room, and the 24 hour security ensured we had no problems. A very comfortable and cozy two bedroom apartment for a three night stay down from Canada in the very safe and walkable area of Polanco was excellent. We asked for food recommendations, ate at three places they recommended and they were all excellent. Highly recommend.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Anh

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property has all the amenities we needed, and is conveniently located.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

LOWELL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! The concierge/security staff were awesome!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

philippe

Liked: Cleanliness, amenities, communication
Room was clean with all the necessary tools. Staff was very nice and acomodating. It is noisy being in front of a big avenue but manageable.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Rosy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was great since our arrival. The whole staff are friendly and helpful. Will definitely choose Uliv on our next trip!
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
People is very kind and helpful
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Shealean Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, great location, comfortable beds, nice bathrooms, friendly personnel, no closets, they have all ammenities, nice balcony, good wifi signal. I will book this apartment when I return to Mexico City.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities
we honestly love the area and the apartment was great the front desk People the concierge and the cleanliness excellent 👌
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Aura

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful apartment for a short stay. The stove doesn't work very well, even though I didn't use it that much, when I needed it, it didn't work. Other than that, it's a great place.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
My stay at the apartment was excellent. The facilities were comfortable and well-maintained, and the staff was exceptionally courteous and attentive. Although the hot water wasn’t working on the first day, the team responded promptly and resolved the issue efficiently. I truly appreciated their professionalism and care. As a suggestion, it would be great if more apartments were equipped with air conditioning, as it can get quite hot during the day in Mexico.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Great property in a central location. Apartment was incredibly spacious with ample room for our family of five. Kitchen was great to have. Most places don’t have air conditioning in Mexico City but there were fans in each room and it cools down considerably at nighttime. A few minor things- no paper towels, water sometimes wouldn’t turn warm/hot, but manager was always available and receptive. Gym was great to have but bikes and treadmill could be replaced. Walkable to restaurants, shopping. Such a great area. Highly recommend!
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Jorge

Liked: Cleanliness

Good hotel, but w/ some minor issues.

The location is good and rooms are good. Very well equipped. My two main complaints are: although staff make it seem that early check-in may be possible and accommodating, the reality is that there is no early check-in. Staff should just be upfront with this and then the individual can plan accordingly or book a different hotel that meets their travel plans. Secondly, they told us they don't restock toilet paper, therefore the individual is left to go and purchase their own.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Aarron Phleshia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We booked a three-bedroom apartment at ULIV because it was close to the Canadian embassy, where we had an appointment. My son and I arrived late, and since I had never been to Mexico City before, I wasn't sure what to expect. I must say that the apartment was very spacious and clean, and the staff were extremely helpful. I did encounter a minor situation when I got locked in the bathroom due to a faulty lock. However, the staff responded quickly and came equipped with tools to help me get out. When we were leaving, they arranged a taxi to the airport for my son and me, and they even covered the cost related to the bathroom incident. I thought it was very kind of the manager to do that. I would like to express my gratitude and highly recommend staying at ULIV in Polanco.
Stayed 2 nights in Jul 2025