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Tru By Hilton Mexico City Airport

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A breakfast buffet with various food options and a coffee station. - Tru By Hilton Mexico City Airport (Mexico City)
Down comforters, minibar, in-room safe, individually decorated - Tru By Hilton Mexico City Airport (Mexico City)
Sports facility - Tru By Hilton Mexico City Airport (Mexico City)
A modern reception area with a central counter, multiple seating options, and a high ceiling with recessed lighting. - Tru By Hilton Mexico City Airport (Mexico City)
A gym with treadmills, exercise balls, and dumbbells. - Tru By Hilton Mexico City Airport (Mexico City)
Consider a stay at Tru By Hilton Mexico City Airport and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a grocery/convenience store. Free in-room WiFi is available to all guests, along with a 24-hour gym and a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down comforters, minibar, in-room safe, individually decorated

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Venustiano Carranza, a neighborhood in Mexico City, Tru By Hilton Mexico City Airport is near the airport and near a metro station. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or GNP Seguros Stadium. Visit our Mexico City travel guide
Map
Boulevard Puerto Aereo 75, Mexico City, Mexico City, 15710

What's nearby

  • MexicoCity_SportsPalaceDome_501760_08
    Sports Palace Dome
    6 min drive - 1.7 miles
  • Escuela de Aviacion México
    14 min walk - 0.8 miles
  • GNP Seguros Stadium
    6 min drive - 1.4 miles
  • Encuentro Oceanía Shopping Center
    7 min drive - 2.1 miles
  • Autódromo Hermanos Rodríguez
    9 min drive - 1.7 miles

Getting around

  • Boulevard Puerto Aereo Station
    3 min walk
  • Mexico City Fortuna Station
    14 min drive
  • Benito Juarez International Airport (MEX)
    2 min drive

Restaurants

  • Restaurante Aurora
    4 min walk
  • Starbucks Blvd Puerto Aéreo
    4 min walk
  • Toks
    4 min walk
  • Burger King
    3 min walk
  • Vips
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Foosball table
  • Games
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer to the property via Airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru By Hilton Mexico City Airport pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Mexico City Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Tru By Hilton Mexico City Airport?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Tru By Hilton Mexico City Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru By Hilton Mexico City Airport located?

Located in Venustiano Carranza, this hotel is within 2 mi (3 km) of Encuentro Oceanía Shopping Center, Autódromo Hermanos Rodríguez, and Sports Palace Dome. GNP Seguros Stadium is 2.6 mi (4.2 km) away. Boulevard Puerto Aereo Station is only a 3-minute walk and Hangaras Station is 11 minutes.

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Reviews

Tru By Hilton Mexico City Airport Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 34 reviews
Rating 8 - Good. 7 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very clean and cozy
Stayed 1 night in Jun 2026
Verified

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is modern, clean, and well-maintained. Unfortunately, our experience was very disappointing. One of the main reasons we chose this hotel was the complimentary airport shuttle service, but no shuttle ever arrived. We tried calling the hotel for over an hour and a half with no answer, and had to called U.S customer service and they were also unable to reach anyone. When we finally arrived, we explained the situation to the front desk manager Ms. Garcia but she showed no concern and no willingness to help or resolve the issue. Because of the delay, we lost valuable time, had to pay for an Uber, and cancel our dinner plans. While the hotel itself is new and clean, the lack of customer service from the front desk manager left us with a very negative impression. Me llevo una mala impresión por parte de la gerente Ms. García fue indiferente y no ofreció ninguna solución ni interés en solucionar el problema Gracias
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2026
Verified

4/10 Poor

Pablo

Disliked: Staff & service, amenities
Checkin staff (male) was rude and annoyed by my arrival. The shuttle took more than hour to pick me up from the airport despite the front desk female staff telling me that driver was about to pick me up
Stayed 1 night in Jun 2026
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está realmente nuevo de semanas de inaugurado y el servicio de la transportación al aeropuerto T1 fue excelente por Rafa
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Nolvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, la estación del metro a media cuadra- a pesar de que pasaban los aviones muy cerca, las recamaras estaban sorprendentemente calladas
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well managed and the staff super helpful and friendly. I arrived at the hotel and was checked in and in my room within 10 minutes, including parking my vehicle. The location was a little confusing but once there easy I had no issues. The distance from the airport was about 5 minutes - and depending on the time of day is the amount of traffic that you will find. I would definitely recommend to anyone who is looking for a location near the airport for a quick night or two. I cannot attest to staying longer as I was only there the one night. Again, the staff was super friendly and helpful and they do provide airport transfers if you are not renting a vehicle or driving in.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que ofrece una experiencia con jerarquía. La limpieza y el servicio son de bastante altura e IMPONEN, ambos aspectos sobresalen excelentemente. Mi habitación amplia, estética, moderna y obviamente equipada. El baño: EXCELENTE, nivel DECENCIA PLUS! El desayuno incluído de NIVEL FELICIDAD, imagínate que es de 6 am a 10 am con opciones para comida pesada o desayuno nutritivo hasta con diferentes opciones de yogurt, en fin, almuerzos variados y super completos o si eres de onda light ahí tienen todo para ti. El trato del personal ULTRA AMIGABLE y profesional. El servicio de transporte IDEAL. Regresaría? DEFINITIVAMENTE! Esta es una opción de Hilton con un OBVIO ALTO NIVEL.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo, por lo mismo está en excelentes condiciones, con buen aroma y limpio, habitaciones muy amplias para su categoría, colchón y almohadas cómodos, y el desayuno excelente y variado para la categoría
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Pily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo y tiene servicio de transporte al aeropuerto está a 10 minutos
Stayed 1 night in Jun 2026
Verified

8/10 Good

Maricela

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jun 2026
Verified

6/10 Okay

JOSE MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos se me hicieron pequeños Y con poca iluminación
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo nuevo. Desayuno un poco más que básico y bueno Personal muy amable
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una estancia muy agradable. El hotel tiene decoración muy bonita y las habitaciones muy confortables. El chofer del traslado al aeropuerto súper amable. Recomendable 10/10
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Beto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy bonito cómodo y la atención 100 de 10. Sin duda regresaría.
Stayed 1 night in Jun 2026
Verified

8/10 Good

marelvys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Miguel Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un pequeño detalle en el bufet no se acercaron a ofrecer servilletas o utensilios
Stayed 1 night in May 2026
Verified

10/10 Excellent

ELIA YADIRA

Stayed 1 night in May 2026
Verified

10/10 Excellent

Elvis López

Stayed 1 night in May 2026