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The Westin Santa Fe, Mexico City

4.5 star property
Luxury hotel with 6 restaurants connected to the convention center in Mexico City

Choose dates to view prices

Photo gallery for The Westin Santa Fe, Mexico City

Pool
Lounge
Couples treatment rooms, sauna, steam room, Turkish bath
Bar (on property)
Meeting facility
The Westin Santa Fe in Mexico City offers a sophisticated escape with its Heavenly Spa, six unique restaurants, panoramic rooftop views, tranquil garden, 24-hour gym, and high-speed WiFi. The attentive staff consistently earns praise from visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking available
  • Room service
  • Breakfast available

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Non Smoking, Valley View

7.0 out of 10
Good
(4 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Corner

Junior Suite, 1 King Bed, Non Smoking, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Valley View

Club Suite, 1 King Bed, Non Smoking, Valley View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
HDTV
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, Valley View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Presidential Suite, 1 Double Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (View)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Santa Fe neighborhood, The Westin Santa Fe, Mexico City is connected to a shopping center. Paseo de la Reforma and Santa Fe Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Estadio Azteca, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Visit our Mexico City travel guideOpens in a new window
Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219

What's nearby

  • Samara Shops - 7 min walk - 0.4 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • Parque La Mexicana - 17 min walk - 0.9 miles
  • Santa Fe Center Mall - 19 min walk - 1.0 mile
  • Ciudad de los Ninos - 2 min drive - 1.0 mile

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 33 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪Don Capitán - ‬1 min walk
  • ‪Central Central - ‬1 min walk
  • ‪Market Kitchen - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

Luxury eco-certified hotel near Paseo de la Reforma
At The Westin Santa Fe, Mexico City, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Indulge in a massage, a facial, and a body treatment at Heavenly Spa, the onsite spa. Be sure to enjoy a meal at the 6 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Massage treatment rooms, multilingual staff, and a ballroom
  • Concierge services, a 24-hour front desk, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 259 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like heated floors and laptop-compatible safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, heated floors, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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9.2 out of 10, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 180 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 350 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Is The Westin Santa Fe, Mexico City pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Santa Fe, Mexico City?

Self parking is available for MXN 140 per night. Valet parking is available for MXN 180 per night.

What time is check-in at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Westin Santa Fe, Mexico City?

Check-out is at noon. Late check-out is available for MXN 1800.

Does The Westin Santa Fe, Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1777 per vehicle applies.

Where is The Westin Santa Fe, Mexico City located?

Located in Santa Fe, this luxury hotel is within 1 mi (2 km) of Expo Santa Fe Mexico and Santa Fe Center Mall. Parque La Mexicana and KidZania Santa Fe are also within 1 mi (2 km). Santa Fé Station is 20 minutes by foot.

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The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 919 reviews
Rating 8 - Good. 189 out of 919 reviews
Rating 6 - Okay. 57 out of 919 reviews
Rating 4 - Poor. 28 out of 919 reviews
Rating 2 - Terrible. 21 out of 919 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and spa
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio, calidad del hotel, facilidades
Stayed 2 nights in Jul 2025

10/10 Excellent

RODOLFO M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, servicio, ubicacion
Stayed 2 nights in May 2025

8/10 Good

Norberto

Liked: Amenities
.
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien. felicidades
Stayed 3 nights in Aug 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 2 nights in Aug 2025

10/10 Excellent

Gestiones

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien ubicado y limpio
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Mucha comodidad y elegancia
Stayed 1 night in Jul 2025

10/10 Excellent

Luis Ricardo

Excelente hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien ubicado y excelente servicio
Stayed 4 nights in Nov 2024

10/10 Excellent

Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente no hay nada malo que opinar como siempre todo excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel de lujo.
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kind of hotel, staff is very kind and helpful..
Stayed 3 nights in Jan 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No es como se ve en las fotos. Un poco antiguo (la decoración, los muebles, las instalaciones). Deberían remodelarlo. Fui a ver el Marriott, que está cerca de ahí y me di cuenta de que era bastante mejor. El ambiente es más cálido y acogedor, tanto en el cuarto como en todo el hotel, todo está más nuevo Tomé desayuno en ambos hoteles y el del Marriott estaba mejor. Si tuviera que escoger entre el Marriott y el Westin de Santa Fe, definitivamente escogería el Marriott. El precio entre ambos es similar.
Stayed 4 nights in Jul 2025

6/10 Okay

Citlalli

Liked: Property conditions & facilities
Demasiado caro 22,000 por habitación sencilla
Stayed 1 night in Apr 2025

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Mar 2025

2/10 Terrible

Ana

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
La comida del hotel no es buena, el roomswrvice
Stayed 1 night in May 2025

10/10 Excellent

Noel Alejandro Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos hospedado varias veces siempre con un excelente servicio.
Stayed 1 night in Oct 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024

10/10 Excellent

Claudia Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito todo
Stayed 3 nights in Aug 2024

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