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The Sterling Condesa

4.0 star property

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Photo gallery for The Sterling Condesa

Deluxe Loft | Terrace/patio - The Sterling Condesa (Mexico City)
Deluxe Loft | Dining room - The Sterling Condesa (Mexico City)
Deluxe Room | Living area - The Sterling Condesa (Mexico City)
Deluxe Double Room | Dining room - The Sterling Condesa (Mexico City)
Hallway - The Sterling Condesa (Mexico City)
Close to World Trade Center Mexico City, The Sterling Condesa provides amenities like a health club. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Kitchen

Room options

View all photos for Deluxe Loft

Deluxe Loft | Free WiFi, bed sheets

Deluxe Loft

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Miguel Hidalgo, a neighborhood in Mexico City, The Sterling Condesa is in the entertainment district. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Visit our Mexico City travel guide
Map
14 C. Agrarismo, Mexico City, CDMX, 11800

What's nearby

  • Avenida Insurgentes
    Avenida Insurgentes
    2 min walk - 0.1 miles
  • Aerial panoramic view of Mexico City skyline and the WTC Building.
    World Trade Center Mexico City
    19 min walk - 1.0 mile
  • Blackberry Auditorium
    5 min walk - 0.3 miles
  • Mexico Park
    10 min walk - 0.6 miles
  • Pepsi Center
    19 min walk - 1.0 mile

Getting around

  • Chilpancingo Station
    6 min walk
  • Mexico City Buenavista Station
    8 min drive
  • Benito Juarez International Airport (MEX)
    24 min drive

Restaurants

  • Restaurante Bar Montejo
    1 min walk
  • Torikami Café
    2 min walk
  • Casa Snoopy
    2 min walk
  • Tierra Garat
    2 min walk
  • Progreso | Pizza & Café
    2 min walk

About this property

The Sterling Condesa

Upscale hotel near World Trade Center Mexico City
The Sterling Condesa provides a health club and more. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Concierge services and smoke-free premises
Room features
All guestrooms at The Sterling Condesa include thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Kitchenettes, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 800 at check-out
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 6:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Sterling Condesa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.

Is The Sterling Condesa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Sterling Condesa?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Sterling Condesa?

Check-out is at 11:30 AM.

Where is The Sterling Condesa located?

Located in Miguel Hidalgo, this hotel is within 1 mi (2 km) of Avenida Insurgentes and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 3 mi (5 km). Chilpancingo Station is 6 minutes by foot and Patriotism Station is 11 minutes.

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Reviews

The Sterling Condesa Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Studio is modern and cozy, perfectly located and the staff was super friendly and incredibly accommodating. Will definitely stay here again, 10/10
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Revital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Staff was friendly and attentive, the room is spacious and clean. Comfy bed. Blackout curtains. Access to an outdoor hot tub and washer/dryer. All around great place!
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Hamza

Disliked: Staff & service, amenities
Would not recommend if you value safety, comfort, or a responsive host. The walls are incredibly thin, you can hear everything from the hallway and neighboring rooms. Our AC didn’t work, and despite reporting it, no one ever came to fix it. The bigger issue, was safety. There’s no security, and the front desk leaves at 6pm. Around 2am, we were woken up by loud banging and furniture moving. What made it worse was that we hadn’t seen any other guests in the building, so we genuinely didn’t know where it was coming from. We tried contacting management but got no response, which only added to the concern. We felt unsafe and barely slept. In the morning, the building manager, Rosa, finally responded. We explained everything and even shared a video of the noise continuing at 8am. Instead of looking into it, she dismissed our concerns and told us to leave, simply because we mentioned we had considered calling the police out of concern for our safety when no one responded overnight. She then escalated things by threatening to call the police on us, rather than trying to understand or resolve the situation. We missed a tour reso, and had to move hotels. We ended up staying elsewhere, which was actually cheaper and significantly better (ULIV, for those wondering). The refund process has also been frustrating and poorly handled. Rosa’s lack of responsiveness, rude behavior and basic concern for guest safety is alarming. Instead of working with us, we felt dismissed and blamed.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

DAGOBERTO RODRIGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lo usamos
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si, solo estaba muy caliente podrían moderar la temperatura
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026