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The Alest Hotel

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Photo gallery for The Alest Hotel

A hotel with a glass facade, outdoor seating area, and a brick wall. - The Alest Hotel (Mexico City)
Property video
A modern bar area with a curved counter, bar stools, and a seating area with sofas and a coffee table. - The Alest Hotel (Mexico City)
A restaurant with a buffet, a television displaying a sports event, and a warm, inviting atmosphere. - The Alest Hotel (Mexico City)
A narrow indoor corridor with a glass wall on one side, allowing a view of a garden with plants and a table with chairs. - The Alest Hotel (Mexico City)
Luxury
4.5 star property
9.8

Exceptional

Luxury hotel near Auditorio Nacional

Avenida Presidente Masaryk and National Museum of Anthropology are located near The Alest Hotel, which provides free continental breakfast, a free daily manager's reception, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, 45 Bar & Restaurante, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a business center.

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

A modern hotel room with two beds, a large mirror, and a small table with a lamp.

Superior Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Deluxe Suite

A hotel room with a bed, a desk, and a chair. There are framed pictures on the wall and a lamp on the desk.

Grand Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room King

A modern hotel room with a large bed, a sofa, a small table, and two framed pictures on the wall.

Superior Room King

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room Queen

A modern hotel room with a four-poster bed, a desk with a chair, and a view of the city.

Superior Room Queen

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Junior Suite

A bathroom with a freestanding bathtub, a circular wall decoration, and a gold shelf with toiletries.

Deluxe Junior Suite

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a large bed, a bench, a nightstand, and a mirror.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a bedside table, a mirror, and a wardrobe.

Grand Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Double Room

A hotel room with two beds, a sofa, a mirror, and a checkered rug.

Grand Deluxe Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Polanco, a neighborhood in Mexico City, The Alest Hotel is in a shopping district. Avenida Presidente Masaryk and Paseo de la Reforma are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550

What's nearby

  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    1 min walk - 0.0 miles
  • A sailboat with a red and white sail on a river.
    Lincoln Park
    2 min walk - 0.1 miles
  • A modern building with a glass facade, a lake with ducks, and surrounding trees.
    Chapultepec Park
    7 min walk - 0.4 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    7 min walk - 0.4 miles
  • A large stone building with steps leading up to it, a large metal sculpture, and a sign with text.
    Auditorio Nacional
    9 min walk - 0.5 miles

Getting around

  • Polanco Station
    8 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    30 min drive

Restaurants

  • Cuerno
    3 min walk
  • Living Room Bar
    5 min walk
  • Starbucks
    5 min walk
  • Cambalache
    4 min walk
  • Klein’s
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (75 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is The Alest Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of USD 70 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is free at this property.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Alest Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Alest Hotel located?

Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Chapultepec Park. Auditorio Nacional and Antara Polanco are also within 1 mi (2 km). Polanco Station is 8 minutes by foot and Auditorio Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Alest Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 329 out of 361 reviews
Rating 8 - Good. 21 out of 361 reviews
Rating 6 - Okay. 10 out of 361 reviews
Rating 4 - Poor. 0 out of 361 reviews
Rating 2 - Terrible. 1 out of 361 reviews

Reviews

Verified review

10/10 Excellent

John Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Safe, clean and staff very friendly. Would stay again and would recommend to anyone.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco, close to shops, cafes and restaurants
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean, great location!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood with tons of shops and restaurants. Hotel was quiet. Our room was spacious and beautifully appointed. Even the trash can was made of marble! Will definitely stay again and highly recommend this charming boutique hotel.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Katherine Sunghee

Great staff and service
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

luis

Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel, very good at details with friendly staff and excellent location
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

CRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing, very clean hotel. Limited in certain services but the service iverall has gotten better, i have been staying at The Alest since 2021/2022.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Mrugesh

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful! Amenities were amazing! The only thing I didn’t like is that there was no daylight as the room was on the inside with windows facing another room.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Boutique Hotel, clean, quiet and safe
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Joseph

Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Karelin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Nir

Liked: Cleanliness, staff & service, amenities
Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

miguel

Great boutique hotel , staff was great, great location, great rooms and very clean
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Elane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location A
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very clean and beautiful.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Very splendid , quaint, charming a vey hospitable staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Lizandra

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel service we have received in our life. Great location and attention to details.
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location in Polanco area.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel
Stayed 1 night in Aug 2025