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The Alest Hotel

4.0 star property
Hotel with free breakfast, a short walk to Paseo de la Reforma

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Photo gallery for The Alest Hotel

Reception
Reception
1 bedroom, premium bedding, free minibar, in-room safe
23-inch Smart TV with cable channels, TV, heated floors
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 35 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Free minibar items
Smart TV
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Auditorio Nacional - 9 min walk - 0.5 miles
  • Parque Zoologico de Chapultepec - 10 min walk - 0.6 miles
  • Antara Polanco - 13 min walk - 0.8 miles
  • Angel of Independence Monument - 3 min drive - 1.9 miles

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Restaurante Mythos - ‬2 min walk
  • ‪Caffe Biscottino - ‬3 min walk
  • ‪Rosa Negra Polanco - ‬3 min walk
  • ‪Tianguis Parque Lincoln - ‬3 min walk
  • ‪La Aceituna - ‬2 min walk

About this property

The Alest Hotel

Upscale hotel near Auditorio Nacional
Parque Zoologico de Chapultepec and Paseo de la Reforma are located near The Alest Hotel, which provides free continental breakfast, a free daily manager's reception, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, 45 Bar & Restaurante, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a bar and a business center.
Other perks at this hotel include:
  • Free valet parking
  • Bike rentals, concierge services, and a front-desk safe
  • Meeting rooms, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like heated floors and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 23-inch Smart TVs with cable channels
  • Wardrobes/closets, heated floors, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (75 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 700 per pet (varies based on length of stay)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 700 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

Frequently asked questions

Is The Alest Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 700 per pet, per night.

How much is parking at The Alest Hotel?

Valet parking is free at this property.

What time is check-in at The Alest Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at The Alest Hotel?

Check-out is at noon.

Where is The Alest Hotel located?

Located in Polanco, this hotel is within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and Parque Zoologico de Chapultepec are also within 15 minutes. Polanco Station is 8 minutes by foot and Auditorio Station is 11 minutes.

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The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 230 out of 253 reviews
Rating 8 - Good. 15 out of 253 reviews
Rating 6 - Okay. 7 out of 253 reviews
Rating 4 - Poor. 0 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Excellent service!
Stayed 3 nights in Jun 2025

10/10 Excellent

MANUEL VELAZQUEZ

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great design. Maribel and all staff wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good area
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Amenities
Awesome hotel in a fantastic location
Stayed 1 night in Mar 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.
Stayed 4 nights in Apr 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant property. Close to shops, walkable and convenient.
Stayed 6 nights in Apr 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.
Stayed 4 nights in Mar 2025

8/10 Good

F-Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay while in Mexico City.
Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location in Polanco area.
Stayed 3 nights in Mar 2025

10/10 Excellent

mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay in Mexico City

Amazing and really lovely hotel in fabulous area in Mexico City.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!
Stayed 3 nights in Apr 2025

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite boutique hotels in Mexico
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property . Fantastic service
Stayed 4 nights in Feb 2025

10/10 Excellent

vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience will stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Karelin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel beautiful and classy perfect location, one of a kind ⭐️
Stayed 3 nights in Oct 2024

10/10 Excellent

miguel

Great boutique hotel , staff was great, great location, great rooms and very clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Edita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio
Stayed 3 nights in Feb 2025

8/10 Good

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefer not to answer
Stayed 3 nights in Apr 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay here. It will not be our last.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sylvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Night Away

The staff was amazing. The bed was so comfortable and the room was very romantic. The bath products were top notch!
Stayed 1 night in Dec 2024

10/10 Excellent

Elane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location A
Stayed 3 nights in Oct 2024