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Sofitel Mexico City Reforma

5.0 star property
Wellness and culture blend at this urban retreat with L'Occitane spa treatments and Mediterranean cuisine in architectural splendor.

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Exterior - Sofitel Mexico City Reforma (Mexico City)
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3 bars/lounges, rooftop bar, cocktail bar - Sofitel Mexico City Reforma (Mexico City)
Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers - Sofitel Mexico City Reforma (Mexico City)
Premium bedding, minibar, in-room safe, desk - Sofitel Mexico City Reforma (Mexico City)
Sofitel Mexico City Reforma, in a prime downtown spot, offers luxury in the vibrant capital. Enjoy hydrotherapy at its L'Occitane spa, Mediterranean dining, and regular concerts. The attentive staff consistently earns praise from visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Club Lounge Access, Executive Level (Angel of Independence view)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view) | View from room

Suite, Club Lounge Access, Executive Level (Prestige. Angel of Independence view)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, Club Lounge Access, Executive Level (Skyline View)

Premium bedding, minibar, in-room safe, desk

Luxury Room, Club Lounge Access, Executive Level (Skyline View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access (Imperial. Angel Independence View)

  • City view
  • 315 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Club Lounge Access, Executive Level (Angel Independence View)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access (Opera. Angel of Independence View)

  • City view
  • 147 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Skyline View)

Luxury Room, 1 King Bed (Skyline View) | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed (Skyline View)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

Executive lounge

Superior Room, 1 King Bed, Club Lounge Access, Executive Level (Skyline View)

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence Skyline View)

View from room

Superior Room, 1 King Bed (Angel of Independence Skyline View)

  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Angel of Independence View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Angel of Independence Skyline View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Angel of Independence Skyline View)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Angel of Independence View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Angel of Independence View)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Club Lounge Access, Executive Level (Reforma View)

Junior Suite, Club Lounge Access, Executive Level (Reforma View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, Club Lounge Access, Executive Level (Reforma View)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Sofitel Mexico City Reforma is near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Zócalo. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or GNP Seguros Stadium. Visit our Mexico City travel guide
Map
297 Avenue Paseo de la Reforma, Mexico City, CDMX, 6500

What's nearby

  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    3 min walk - 0.2 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    3 min walk - 0.2 miles
  • The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain
    Cibeles Fountain
    12 min walk - 0.7 miles
  • U.S. Embassy
    1 min walk - 0.0 miles
  • Reforma 222
    7 min walk - 0.4 miles

Getting around

  • Mexico City Buenavista Station
    5 min drive
  • Insurgentes Station
    14 min walk
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • Cityzen
    1 min walk
  • Balboa Pizzeria
    2 min walk
  • Koku
    2 min walk
  • Balta
    3 min walk
  • Cielito Querido Café
    7 min walk

About this property

Sofitel Mexico City Reforma

Luxury family-friendly hotel near Angel of Independence Monument
Located close to Chapultepec Castle and Palacio de Bellas Artes, Sofitel Mexico City Reforma provides concerts and live shows, 3 bars, and a gym. Indulge in hydrotherapy, a massage, and a facial at Sofitel Spa with L´Occitane, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a conference center and a hot tub.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, supervised childcare (surcharge), and 3 meeting rooms
  • A water dispenser, massage treatment rooms, and a vegetable garden
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 275 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Designer toiletries, children's robes, and hair dryers
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 12 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 37 for adults and USD 18.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Bajel
  • BALTA
  • Cityzen
  • Free House
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center (3,229 square feet of space)

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 37 for adults and USD 18.5 for children
  • Valet parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 120 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Mexico City Reforma Opening September 2019 Hotel
Sofitel Opening September 2019 Hotel
Sofitel Mexico City Reforma Opening September 2019
Sofitel Opening September 2019
Hotel Sofitel Mexico City Reforma (Opening September 2019)
Sofitel Mexico City Reforma (Opening September 2019) Mexico City
Sofitel Opening September 2019
Sofitel Mexico City Reforma Hotel
Sofitel Mexico City Reforma Mexico City
Sofitel Mexico City Reforma Hotel Mexico City
Sofitel Mexico City Reforma (Opening October 2019)
Sofitel Mexico City Reforma (Opening November 2019)

Frequently asked questions

Does Sofitel Mexico City Reforma have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Sofitel Mexico City Reforma pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 120 per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 12 per night.

What time is check-in at Sofitel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sofitel Mexico City Reforma?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sofitel Mexico City Reforma located?

This family-friendly Mexico City hotel is located in the business district, within 3 mi (5 km) of Angel of Independence Monument, Chapultepec Castle and Palacio de Bellas Artes. Auditorio Nacional and Zócalo are also within 3 mi (5 km). Insurgentes Station is 14 minutes by foot and Sevilla Station is 17 minutes.

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Reviews

Sofitel Mexico City Reforma Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 842 out of 972 reviews
Rating 8 - Good. 72 out of 972 reviews
Rating 6 - Okay. 26 out of 972 reviews
Rating 4 - Poor. 16 out of 972 reviews
Rating 2 - Terrible. 16 out of 972 reviews

Reviews

Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love this hotel. It was our second stay and it was wonderful. The staff is amazingly helpful and attentive. Thanks to Ramiro and concierge for the recommendations. The upgraded room and breakfast was a plus! Oh, and the pool is spectacular. Can’t wait to come again.
Angel view
Breakfast
Sunset
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful upscale hotel. Rooms were spotless, beds very comfy and staff very courteous. The lounge had limited offering but the quality was very good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wen-Chieh Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, very helpful concierge, and delicious breakfast, all in a great location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities
The staff is the best part of this hotel! Every single person we had contact with was very pleasant and helpful. The hotel itself is beautiful with a stunning bar on the 38th floor. The buffet breakfast is delicious and extensive. The rooms are large and have amazing bath tubs. Would definitely return to this centrally located hotel and recommend it to everyone.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, property conditions & facilities
Great property, fantastic service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. The views are amazing of the city and mountain range. Service was always top level and they made sure my stay was very comfortable and seamless.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

sara

Liked: Cleanliness, amenities, property conditions & facilities
As always, Sofitel delivers exceptional customer service and impeccable attention to detail. A spacious, beautiful room with stunning views, a gorgeous pool, and a rooftop that truly impresses. Highly recommend the location couldn’t be better.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hugo Alberto

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Roxanne Maria De

Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed for a week at Sofitel reforma México City.. the hotel is luxurious, glamorous and beautiful ! The staff is friendly, accommodating and welcoming! Julián Morales guest experience manager was friendly, attentive to detail, helpful and welcoming! The food was excellent, the swimming pool was as vibe! Highly recommend to anyone planning a trip there!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I stayed in anywhere in the world. The staff were so friendly. Great service. Great location. The pool was amazing. Highly recommend.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff, beautiful rooms with beautiful views!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Saman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel. Beautiful room and excellent breakfast.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Hai

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Great location
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent - extremely friendly and helpful.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the best location
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in CDMX

Hotel was amazing. Staff was helpful and friendly, room was quite large, and I loved the amenities. The breakfast was lovely. The hotel truly feels like an oasis from the hustle and bustle from the city. I travel quite a bit and stay in a lot of hotels and this hotel is a great value at the price point. I do not think there are other hotels at this quality level at this price point in the area.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very beautiful hotel, helpful staff, good location
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great hotel. Everyone was friendly and eager to help.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything. Very friendly staff. Enjoyed the drinks at the rooftop bar.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious, incredible service, and in an excellent location. The beautiful pool, bar high up, and fantastic breakfast buffet were favorites.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The service was the best
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Laleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast amazing.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

VY

Liked: Cleanliness, staff & service
Beautiful property in walking distance to many restaurants , clean , wonderful staffs, great breakfast buffet
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this beautiful hotel, including its convenient location, restaurants, and professional staff.
Stayed 4 nights in May 2024