See all properties

Sheraton Maria Isabel Mexico City Reforma

4.0 star property
A tranquil retreat in Mexico City's vibrant center where travelers can enjoy spa treatments, relax by the outdoor pool, and recharge between adventures

Choose dates to view prices

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

Premium bedding, minibar, in-room safe, desk - Sheraton Maria Isabel Mexico City Reforma (Mexico City)
Outdoor pool - Sheraton Maria Isabel Mexico City Reforma (Mexico City)
Lobby - Sheraton Maria Isabel Mexico City Reforma (Mexico City)
View from property - Sheraton Maria Isabel Mexico City Reforma (Mexico City)
Penthouse, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk - Sheraton Maria Isabel Mexico City Reforma (Mexico City)
Sheraton Mexico City Maria Isabel Hotel offers a break from urban exploration. Guests value the helpful staff, grocery store, and on-site shopping. The garden is peaceful, and the sauna, steam room, massage services, and 24-hour health club offer relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(106 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

8.8 out of 10
Excellent
(154 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(31 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking

Penthouse, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Penthouse, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Room, 1 Double Bed, Non Smoking, Corner

Presidential Room, 1 Double Bed, Non Smoking, Corner | Premium bedding, minibar, in-room safe, desk

Presidential Room, 1 Double Bed, Non Smoking, Corner

  • Sleeps 7
  • 1 Double Bed

About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Sheraton Maria Isabel Mexico City Reforma is near a metro station. Chapultepec Castle and National Museum of Anthropology are cultural highlights, and some of the area's notable landmarks include Diana the Huntress Fountain and Angel of Independence Monument. Don't miss out on a visit to Floating Gardens of Xochimilco. Guests love the hotel's location for the sightseeing. Visit our Mexico City travel guide
Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    2 min walk - 0.1 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.1 miles
  • The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain
    Cibeles Fountain
    12 min walk - 0.7 miles
  • U.S. Embassy
    2 min walk - 0.1 miles
  • Reforma 222
    9 min walk - 0.5 miles

Getting around

  • Mexico City Buenavista Station
    5 min drive
  • Insurgentes Station
    12 min walk
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • Sheraton Executive Lounge
    2 min walk
  • Starbucks
    4 min walk
  • Shake Shack
    1 min walk
  • Prime Steak Club
    1 min walk
  • Starbucks
    3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Upscale hotel near U.S. Embassy
Located close to Angel of Independence Monument and British Embassy, Sheraton Maria Isabel Mexico City Reforma provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a manicure/pedicure, or a deep-tissue massage. Fitness classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a garden, and a hair salon. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), tennis courts, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • A gift shop, concierge services, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 756 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Terrace/patio
Fiesta Americana Reforma
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 4,557 reviews
Fiesta Americana Reforma
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Yes, this property has an outdoor pool.

Is Sheraton Maria Isabel Mexico City Reforma pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of MXN 100 per pet, per stay. A cleaning fee of MXN 1300 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for MXN 200 per day.

What time is check-in at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Maria Isabel Mexico City Reforma?

Check-out is at noon. Late check-out is available for a fee.

Does Sheraton Maria Isabel Mexico City Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1242.00 per vehicle applies.

Where is Sheraton Maria Isabel Mexico City Reforma located?

Located in Reforma, this hotel is steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Diana the Huntress Fountain are also within 10 minutes. Insurgentes Station is 12 minutes by foot and Sevilla Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Maria Isabel Mexico City Reforma Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1667 out of 2280 reviews
Rating 8 - Good. 340 out of 2280 reviews
Rating 6 - Okay. 148 out of 2280 reviews
Rating 4 - Poor. 58 out of 2280 reviews
Rating 2 - Terrible. 67 out of 2280 reviews

Reviews

Verified

10/10 Excellent

Rolando Gallart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super neat and luxurious without breaking the bank
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as always clean , neat and organized, and most importantly the locations is super convenient, I will stay here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great location, great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and food was great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kwari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great spot. The room was nice. The staff was very helpful and the ride to and from the airport was not bad
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marianela

Clean room , nice staff, excellent location
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and nice staff. Great location!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, with Great People
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Muneshwarie

Liked: Cleanliness, staff & service
Wonderful staff, they made the trip great. They gave recommendations on places to visit, always friendly and helpful
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, amenities, property conditions & facilities
Best service ive ever had. The staff was so friendly and the hotel was clean and smelled so good. 10/10
My waiter was amazing, and the mixed drinks were so tasty
Beautiful mural with history and culture
Restaurant/ bar
Piano bar
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, breakfast waiters always very friendly great service, every staff member always very polite
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent clean rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. Convenient location and close to many places.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Luis

Everything was amazing service room nas location was excellent. Only thing was the lady at the door was
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to stay in Mexico City!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the costumer service. Great breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leticia Mirell

Liked: Cleanliness, staff & service, amenities
The bed was extremely comfy and I really liked the gym
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dwight

Staff, security of facility, and the concierge help
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet, clean
Stayed 1 night in Sep 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff. Although it is an old building it is very well kept. Very convenient location. Breakfast is excellent
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Great friendly staff Clean and nice rooms I got one room with the perfect view Complimentary delicious breakfast Beautiful clean building very safe too Everything was really great but what makes it greater is the staff, Oscar the concierge was great and very helpful I would recommend and would stay here again !!!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Soon

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, and beds were comfortable with 4 good-quality pillows on each. Basic small bathrooms, but well-stocked with all the necessities.
Stayed 4 nights in Nov 2025