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Portonovo Hotel & Suites

3.0 star property
Hotel in Mexico City with a 24-hour front desk and a restaurant

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Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Master Suite | Living area
Master Suite | Jetted tub
Interior detail
Staircase
Portonovo Hotel & Suites offers a welcoming sanctuary in Mexico City's vibrant center. Guests start their day with breakfast at Grove restaurant, stay connected with in-room WiFi, and unwind with evening drinks at the bar after exploring the city.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, free WiFi

Junior Suite

Highlights

Separate dining area
Air conditioning
LCD TV
Separate bedroom
Free bottled water
Cable channels
Desk
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Jetted tub

Master Suite

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Jetted bathtub
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, desk, free WiFi

Standard Room

7.4 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, desk, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Suite Junior with Flat-Screen TV

1 bedroom, desk, free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3

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About the neighborhood

Map
Mexico City

What's nearby

  • Parque Delta - 5 min walk - 0.3 miles
  • World Trade Center Mexico City - 3 min drive - 1.9 miles
  • Angel of Independence Monument - 4 min drive - 2.1 miles
  • Paseo de la Reforma - 4 min drive - 2.1 miles
  • Zócalo - 5 min drive - 3.8 miles

Getting around

  • Medical Center Station - 10 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Deseo Café - ‬3 min walk
  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sopes Y Quesadillas Viaducto - ‬3 min walk
  • ‪LA SECINA - Antojería de barrio - ‬3 min walk

About this property

Portonovo Hotel & Suites

Hotel near World Trade Center Mexico City
Take advantage of dry cleaning/laundry services, a bar, and a business center at Portonovo Hotel & Suites. The on-site international cuisine restaurant, Grove, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and a front-desk safe
  • Smoke-free premises, free newspapers, and an elevator
  • Luggage storage and 1 meeting room
Room features
All 85 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Cable channels, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Is Portonovo Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portonovo Hotel & Suites?

This property doesn't offer parking.

What time is check-in at Portonovo Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portonovo Hotel & Suites?

Check-out is at 11 AM.

Where is Portonovo Hotel & Suites located?

Located in Benito Juarez, this hotel is 0.3 mi (0.5 km) from Parque Delta and within 3 mi (5 km) of World Trade Center Mexico City and Angel of Independence Monument. Paseo de la Reforma and Palacio de Bellas Artes are also within 3 mi (5 km). Medical Center Station is 10 minutes by foot and Ethiopia-Transparency Square Station is 15 minutes.

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Portonovo Hotel & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1004 reviews
Rating 8 - Good. 318 out of 1004 reviews
Rating 6 - Okay. 135 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the restaurant was a great experience amazing food and the jacuzzi was just outstanding! Thank you
Stayed 1 night in Aug 2025

8/10 Good

Morena

Liked: Cleanliness, staff & service, property conditions & facilities
affordable,. clean and the restaurant it is nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Roma Sur. Great quick walk to find amazing dining & entertainment options.
Stayed 3 nights in Feb 2025

8/10 Good

Samuel

One of those nice oases you can periodically find in a sea unpleasantness.
Stayed 1 night in May 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Martha

This is my sixth time staying at this hotel and is amazing. They provide good service especially the cleaners and waiters. I really like this place.
Stayed 10 nights in Mar 2025

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs lots of work,

10/10 Excellent

Siciliana

Liked: Cleanliness, amenities, property conditions & facilities
Mb
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Amauri

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the upside The hotel was relatively updated and very clean. The staff resolved a couple small problems I had very quickly And graciously. The suite was enormous and a good value for the money. Definitely would stay here again. The Delta mall was a short walk away if malls are your thing. On the downside bathroom linens were a little shopworn and the hotel was starting to show its age a little. Not many local dining venues.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alejandro De Jesus

Liked: Property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

waltraud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Stayed 6 nights in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, fácil check in, estacionamiento, muy bien ubicado. Solo le hace falta modernizarlo y actualizarlo un poco!
Stayed 1 night in Aug 2025

4/10 Poor

Cesar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hay cucarachas, el personal con pesima actitud, no hay servicio al cuarto.
Stayed 1 night in Aug 2025

8/10 Good

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estandar buena cama, regulares almohadas
Stayed 1 night in Aug 2025

4/10 Poor

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities
No tienen apoyo para personas con discapacidad ni personal que ayude con el equipaje. El personal que atiende por la noche es muy grosero.
Stayed 1 night in Aug 2025

8/10 Good

Fidel Angel

Liked: Cleanliness
Bueno
Stayed 1 night in Mar 2025

10/10 Excellent

PERCASTEGUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención al usuario
Stayed 1 night in Jul 2025

4/10 Poor

Carol Miriam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No contaban con agua de cortesía ni bolsas de basura. El restaurante limitado
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia
Stayed 1 night in Jun 2025

10/10 Excellent

Saul Alonso

Stayed 1 night in Jul 2025

10/10 Excellent

Elmer Eduardo

Stayed 1 night in Jun 2025

8/10 Good

Leonardo Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
No tiene pilas el control del aire acondicionado y tienes que bajar a recepcion para las pilas
Stayed 1 night in Jun 2025