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Portonovo Hotel & Suites

Property class: 3

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Photo gallery for Portonovo Hotel & Suites

Bar (on property) - Portonovo Hotel & Suites (Mexico City)
Master Suite | Jetted tub - Portonovo Hotel & Suites (Mexico City)
Master Suite | Living area - Portonovo Hotel & Suites (Mexico City)
Master Suite | Jetted tub - Portonovo Hotel & Suites (Mexico City)
Front of property - Portonovo Hotel & Suites (Mexico City)
Portonovo Hotel & Suites offers a welcoming sanctuary in Mexico City's vibrant center. Guests start their day with breakfast at Grove restaurant, stay connected with in-room WiFi, and unwind with evening drinks at the bar after exploring the city.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Jetted tub

Master Suite

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Suite Junior with Flat-Screen TV

Desk, free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3

About the neighborhood

Located in Benito Juarez, a neighborhood in Mexico City, Portonovo Hotel & Suites is near a metro station. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Palacio de Bellas Artes and Parque Zoologico de Chapultepec. Looking to enjoy an event or a game? See what's going on at GNP Seguros Stadium or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Mexico City

What's nearby

  • Avenida Insurgentes
    Avenida Insurgentes
    13 min walk - 0.8 miles
  • Parque Delta
    7 min walk - 0.4 miles
  • National Medical Center (Siglo XXI)
    9 min walk - 0.5 miles
  • Blackberry Auditorium
    14 min walk - 0.8 miles
  • Mexico Park
    17 min walk - 0.9 miles

Getting around

  • Mexico City Buenavista Station
    8 min drive
  • Medical Center Station
    10 min walk
  • Benito Juarez International Airport (MEX)
    19 min drive

Restaurants

  • Los Esquites De Obrero Mundial
    3 min walk
  • Tacos Don Frank
    3 min walk
  • Deseo Café
    3 min walk
  • LA SECINA - Antojería de barrio
    3 min walk
  • Starbucks
    3 min walk

About this property

Portonovo Hotel & Suites

Hotel near World Trade Center Mexico City
Take advantage of dry cleaning/laundry services, a bar, and a business center at Portonovo Hotel & Suites. The on-site international cuisine restaurant, Grove, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), luggage storage, and an elevator
  • A front-desk safe, 1 meeting room, and a 24-hour front desk
  • Smoke-free premises and free newspapers
Room features
All 85 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Cable channels, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Is Portonovo Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Portonovo Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portonovo Hotel & Suites?

Check-out is at 11 AM.

Where is Portonovo Hotel & Suites located?

Located in Benito Juarez, this hotel is 0.3 mi (0.5 km) from Parque Delta and within 3 mi (5 km) of World Trade Center Mexico City and Angel of Independence Monument. Paseo de la Reforma and Palacio de Bellas Artes are also within 3 mi (5 km). Medical Center Station is 10 minutes by foot and Ethiopia-Transparency Square Station is 14 minutes.

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Reviews

Portonovo Hotel & Suites Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Martha

Liked: Cleanliness
Disliked: Amenities
I like this hotel, it has everything you need to relax, rest and it is clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martha Angelica

Liked: Cleanliness
Disliked: Amenities
The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Morena

Liked: Cleanliness, staff & service, property conditions & facilities
affordable,. clean and the restaurant it is nice.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Disliked: Amenities
Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Martha

This is my sixth time staying at this hotel and is amazing. They provide good service especially the cleaners and waiters. I really like this place.
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the upside The hotel was relatively updated and very clean. The staff resolved a couple small problems I had very quickly And graciously. The suite was enormous and a good value for the money. Definitely would stay here again. The Delta mall was a short walk away if malls are your thing. On the downside bathroom linens were a little shopworn and the hotel was starting to show its age a little. Not many local dining venues.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

waltraud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Lorenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Mar 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jhonny

Liked: Cleanliness, property conditions & facilities
Everything good but the WiFi is not good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jannet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room and the restaurant was a great experience amazing food and the jacuzzi was just outstanding! Thank you
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Genaro Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. I strongly recommend
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

8/10 Good

Samuel

One of those nice oases you can periodically find in a sea unpleasantness.
Stayed 1 night in May 2025
Verified

6/10 Okay

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs lots of work,
Verified

6/10 Okay

Alma rosa

Na
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amaury

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Amauri

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2025
Verified

10/10 Excellent

Siciliana

Liked: Cleanliness, amenities, property conditions & facilities
Mb
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

flavio

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación sucia olía a cigarro nada que ver con las fotos de la página jamás regresaría
Stayed 1 night in Apr 2026
Verified

4/10 Poor

ABEL

Liked: Cleanliness, staff & service
Disliked: Amenities
La habitación estaba llena de moscos y el aire acondicionado no servía. Pésimo descanso
Stayed 1 night in Apr 2026