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Pent House Masaryk 17

3.0 star property
Hotel in Mexico City, steps from Avenida Presidente Masaryk

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Photo gallery for Pent House Masaryk 17

Terrace/patio - Pent House Masaryk 17 (Mexico City)
Reception - Pent House Masaryk 17 (Mexico City)
Deluxe Room | In-room safe, blackout drapes, iron/ironing board, free WiFi - Pent House Masaryk 17 (Mexico City)
Reception - Pent House Masaryk 17 (Mexico City)
Reception - Pent House Masaryk 17 (Mexico City)
Close to Chapultepec Castle and Chapultepec Park, Pent House Masaryk 17 has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Blackout drapes/curtains
Portable fan
In-room safe
Mobile key entry
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Blackout drapes/curtains
Portable fan
In-room safe
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Room

Highlights

Blackout drapes/curtains
Portable fan
In-room safe
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Polanco, a neighborhood in Mexico City, is home to Pent House Masaryk 17. Avenida Presidente Masaryk and Paseo de la Reforma are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
Av. Presidente Masaryk #17, Col. Chapultepec Del. Miguel Hidalgo, Mexico City, Mexico City, 11560

What's nearby

  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    1 min walk - 0.0 miles
  • Wish we would have started the Mexico adventure at the Anthropological Museum as it houses some of the best artifacts, information and history from the many diverse cultures of the past.
    National Museum of Anthropology
    9 min walk - 0.5 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    10 min walk - 0.6 miles
  • Parque Zoologico de Chapultepec showing land animals and zoo animals
    Parque Zoologico de Chapultepec
    12 min walk - 0.7 miles
  • Embassy of Canada
    5 min walk - 0.3 miles

Getting around

  • Mexico City Buenavista Station
    7 min drive
  • Polanco Station
    14 min walk
  • Benito Juarez International Airport (MEX)
    26 min drive

Restaurants

  • Starbucks
    1 min walk
  • Tacos Juan
    1 min walk
  • Churrería El Moro
    1 min walk
  • Carajillo Masaryk
    2 min walk
  • Juister
    2 min walk

About this property

Pent House Masaryk 17

Hotel near Paseo de la Reforma
Close to Chapultepec Castle and Chapultepec Park, Pent House Masaryk 17 has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • An elevator and smoke-free premises
Room features
All guestrooms at Pent House Masaryk 17 offer comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Blackout drapes/curtains and window screens
  • Portable fans and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

More

  • Iron/ironing board on request
  • Mobile key entry
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:30 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Pent House Masaryk 17 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Pent House Masaryk 17 doesn't offer parking.

What time is check-in at Pent House Masaryk 17?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Pent House Masaryk 17?

Check-out is at noon.

Where is Pent House Masaryk 17 located?

Located in Polanco, this hotel is within a 15-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 14 minutes by foot and Auditorio Station is 19 minutes.

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Reviews

Pent House Masaryk 17 Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

Reviews

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very helpfull
Stayed 3 nights in May 2025

6/10 Okay

Dinamar E

Liked: Cleanliness

Good stay!

The hotel itself was great and the staff were super friendly. The location is excellent — really close to everything. The only thing that threw us off at first was the entrance to the building. There was a bucket right by the front door, which gave us a bit of a bad first impression. Even though the hotel is on the top floor and separate from the rest of the building, it would be great if a bit more attention was paid to the overall entrance and common areas. Other than that, we had a good stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and views.
Stayed 2 nights in Oct 2023

6/10 Okay

Ray

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mixed review

Very nice location. Close to many nice restaurants as well as the Chapultepec Castle, Museum of Anthropology and other nice finds. The hotel was clean and the housekeeping was good but lacked in a couple of key areas. I asked a couple of questions (how to operate the safe and where the key was to get to the outdoor patio). I got no response, even after staying for 4 nights. The other issue was the shower area. The water didn’t drain, leaving a good sized stagnant puddle for the next user. The puddle was only cleaned by housekeeping the following day.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool and nice place in a great area

Great place next to several restaurants and bars. Has all the amenities of a hotel room but is more like a small apartment. Clean and nice.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment with terrace and plenty of space. Located in a great place close to many restaurants and stores.
Stayed 5 nights in Mar 2023

6/10 Okay

Evellyn do

Disliked: Cleanliness
The initial communication with the hotel was okay. We arrived late, and they promptly sent us the electronic key information, which was helpful. However, after that, responses from the staff became very slow. One major issue that ruined my experience was the cleanliness of the room. I checked in late at night only to find that the bathroom was not clean. The toilet had obvious signs of use from previous guests, which was very disturbing. Cleanliness—especially of the bed and bathroom—is the most basic expectation in any hotel, and this situation made me feel like I was using a public restroom. I informed the staff about this immediately, but the issue was only addressed two days later. If it weren’t for this, I would have given a much better review. Please make sure rooms are properly cleaned and checked before new guests arrive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Abdulhai

Liked: Cleanliness, staff & service, property conditions & facilities
Great

2/10 Terrible

Aurore

Disliked: Staff & service, room comfort

No internet, no tv for all my 6 day stay

Worst stay in 12 years as a digital nomad. 6 days without Internet. Something unheard of in Mexico - i could use streaming from the depths of the copper canyon to the deep jungles of Campeche, but there, at the heart of the capital city: nada. Mostly bc they don’t care. The property was informed upon check in I risked losing my job if I couldn’t communicate via internet, they said it had been ‘fixed’ 3 times, it wasn’t. For the last 3 days, they just ignored my messages (basically no reception on the premises so you can only message most of the time). Judging by reviews on other platforms, lots of people complained about this over the past 2 years . Connected TV never worked in 6 days. I found someone else old taco in the fridge. By the smell of it, it had been there for a while. The kitchen had only frying pan: a nightmare to boil water for coffee in the morning. The safe didn’t work, and anyways, it was not even fixed to anything. There is no reception, so good luck to get a taxi at 5am when you can’t use car apps bc no internet. Luckily the doorman downstairs seems more concerned about the property’s guests than the property itself (no that hard…). Only plus: the bed was comfortable and shower had good pressure+ hot water.
Stayed 6 nights in Jan 2025

8/10 Good

Jorge Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El lugar es práctico y funcional para quedarte en la zona. Se puede hacer todo a pie.
Stayed 3 nights in Jan 2026

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very nice, my room was ready and very clean. They messaged me with codes information ans a welcome message before I expected. The area is very convenient, pleasant, and safe. The bed was very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba muy pequeña, sin embargo, en términos generales estuvo bien.
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En excelente localización para moverse en la ciudad
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es bastante cómoda y acogedora
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, a pesar de estar en una calle principal era muy tranquilo, no se escuchaba ruido, el personal de limpieza muy amable y atento, la habitación siempre estuvo limpia, precios razonables
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lindo lugar súper limpio y muy bien ubicado 10000/10
Stayed 1 night in Jul 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación en la mejor zona de la ciudad de México.
Stayed 1 night in Jun 2025

4/10 Poor

ALAIN

Liked: Cleanliness
Disliked: Property conditions & facilities
El edificio esta viejo y obscuro , bien ubicado
Stayed 1 night in Jun 2025

10/10 Excellent

MARCela

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities
Excelente ubicación. Aire acondicionado potente. Solo el agua caliente no funcionaba
Stayed 3 nights in May 2025

10/10 Excellent

Ofelia Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cómoda y bien ubicada
Stayed 1 night in Apr 2025

10/10 Excellent

Mildreth de la Paz

Liked: Staff & service
Actualicen las fotos del inmueble
Stayed 1 night in Mar 2025

10/10 Excellent

José Luis

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, limpia y comoda
Stayed 1 night in Jan 2025