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Pent House Masaryk 17

Property class: 3

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Photo gallery for Pent House Masaryk 17

A modern house with a glass facade, outdoor seating area, and a satellite dish. - Pent House Masaryk 17 (Mexico City)
A modern interior with white shelving units displaying various decorative items. - Pent House Masaryk 17 (Mexico City)
A modern hotel room with a large bed, a desk, a chair, and a TV. - Pent House Masaryk 17 (Mexico City)
A hallway with a geometric wall design, a marble column, and a wooden herringbone floor. - Pent House Masaryk 17 (Mexico City)
A hallway with three dark chairs, a potted plant, and a geometric wall art piece. - Pent House Masaryk 17 (Mexico City)
Close to National Museum of Anthropology and Chapultepec Castle, Pent House Masaryk 17 has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk with a flat-screen TV, a dining table with chairs, and a large window offering a city view.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A modern hotel room with a large bed, a desk with two stools, a small kitchen area, and a nightstand with a lamp.

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Polanco, a neighborhood in Mexico City, is home to Pent House Masaryk 17. Avenida Presidente Masaryk and Paseo de la Reforma are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Av. Presidente Masaryk #17, Col. Chapultepec Del. Miguel Hidalgo, Mexico City, Mexico City, 11560

What's nearby

  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    1 min walk - 0.0 miles
  • A historic building surrounded by lush greenery, with a cityscape in the background.
    Chapultepec Park
    7 min walk - 0.4 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    12 min walk - 0.7 miles
  • Two ancient stone statues in a museum.
    National Museum of Anthropology
    12 min walk - 0.7 miles
  • A panda lying on the ground, surrounded by trees and wooden structures.
    Parque Zoologico de Chapultepec
    15 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station
    8 min drive
  • Polanco Station
    14 min walk
  • Benito Juarez International Airport (MEX)
    26 min drive

Restaurants

  • Starbucks
    1 min walk
  • Tacos Juan
    1 min walk
  • Churrería El Moro
    1 min walk
  • Carajillo Masaryk
    2 min walk
  • Los Arbolitos de Cajeme
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

More

  • Iron/ironing board on request
  • Mobile key entry
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:30 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Pent House Masaryk 17 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Pent House Masaryk 17 doesn't offer parking.

What time is check-in at Pent House Masaryk 17?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Pent House Masaryk 17?

Check-out is at noon.

Where is Pent House Masaryk 17 located?

Located in Polanco, this hotel is within a 15-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Chapultepec Park. National Museum of Anthropology and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 14 minutes by foot and Auditorio Station is 19 minutes.

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Reviews

Pent House Masaryk 17 Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 52 out of 83 reviews
Rating 8 - Good. 15 out of 83 reviews
Rating 6 - Okay. 8 out of 83 reviews
Rating 4 - Poor. 6 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and views.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very helpfull
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Clean room, is a different experience, is like renting a room in a big apartment but an hotel at the same time, thanks for everything
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool and nice place in a great area

Great place next to several restaurants and bars. Has all the amenities of a hotel room but is more like a small apartment. Clean and nice.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness

Good stay!

The hotel itself was great and the staff were super friendly. The location is excellent — really close to everything. The only thing that threw us off at first was the entrance to the building. There was a bucket right by the front door, which gave us a bit of a bad first impression. Even though the hotel is on the top floor and separate from the rest of the building, it would be great if a bit more attention was paid to the overall entrance and common areas. Other than that, we had a good stay.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mixed review

Very nice location. Close to many nice restaurants as well as the Chapultepec Castle, Museum of Anthropology and other nice finds. The hotel was clean and the housekeeping was good but lacked in a couple of key areas. I asked a couple of questions (how to operate the safe and where the key was to get to the outdoor patio). I got no response, even after staying for 4 nights. The other issue was the shower area. The water didn’t drain, leaving a good sized stagnant puddle for the next user. The puddle was only cleaned by housekeeping the following day.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible gem in the neighborhood Affordable and high end
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was great, the rooms are clean, and the location is super. Very safe and a lot of places nearby to shop and eat.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very nice, my room was ready and very clean. They messaged me with codes information ans a welcome message before I expected. The area is very convenient, pleasant, and safe. The bed was very comfortable.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment with terrace and plenty of space. Located in a great place close to many restaurants and stores.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do you have to leave the shower running for 15 minutes before any hot water comes out
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Disliked: Cleanliness
The initial communication with the hotel was okay. We arrived late, and they promptly sent us the electronic key information, which was helpful. However, after that, responses from the staff became very slow. One major issue that ruined my experience was the cleanliness of the room. I checked in late at night only to find that the bathroom was not clean. The toilet had obvious signs of use from previous guests, which was very disturbing. Cleanliness—especially of the bed and bathroom—is the most basic expectation in any hotel, and this situation made me feel like I was using a public restroom. I informed the staff about this immediately, but the issue was only addressed two days later. If it weren’t for this, I would have given a much better review. Please make sure rooms are properly cleaned and checked before new guests arrive.
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

No internet, no tv for all my 6 day stay

Worst stay in 12 years as a digital nomad. 6 days without Internet. Something unheard of in Mexico - i could use streaming from the depths of the copper canyon to the deep jungles of Campeche, but there, at the heart of the capital city: nada. Mostly bc they don’t care. The property was informed upon check in I risked losing my job if I couldn’t communicate via internet, they said it had been ‘fixed’ 3 times, it wasn’t. For the last 3 days, they just ignored my messages (basically no reception on the premises so you can only message most of the time). Judging by reviews on other platforms, lots of people complained about this over the past 2 years . Connected TV never worked in 6 days. I found someone else old taco in the fridge. By the smell of it, it had been there for a while. The kitchen had only frying pan: a nightmare to boil water for coffee in the morning. The safe didn’t work, and anyways, it was not even fixed to anything. There is no reception, so good luck to get a taxi at 5am when you can’t use car apps bc no internet. Luckily the doorman downstairs seems more concerned about the property’s guests than the property itself (no that hard…). Only plus: the bed was comfortable and shower had good pressure+ hot water.
Stayed 6 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Hair in shower No fitted sheet Tiny room and bad view
Stayed 1 night in Nov 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
NOS HICIERON ESPERAR MUCHO TIEMPO PARA EL CHECK INN.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
se escucha todo lo que pasa afuera y en otras habitaciones. No hay recepcionista presente si hay algun inconveniente solo te puedes comunicar por whatsapp y no contestan pronto
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de todo, de fácil acceso y con la atención adecuada.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excepcional.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación Limpia - Ubicación
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó
Stayed 1 night in Apr 2026