See all properties

Orchid House Polanco

4.0 star property
Adults-only hotel with free breakfast and a rooftop terrace

Choose dates to view prices

Photo gallery for Orchid House Polanco

Hallway
50-inch Smart TV with digital channels, TV, Netflix
Front of property
Standard Room, 2 Queen Beds | Living area | 50-inch Smart TV with digital channels, TV, Netflix
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa
  • Parking available
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Master Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

The Royalty Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

UTOPIC Campos Elíseos by ULIV

  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
9.2 out of 10, Wonderful, 484 reviews
UTOPIC Campos Elíseos by ULIV

About the neighborhood

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

What's nearby

  • Paseo de la Reforma - 13 min walk - 0.7 miles
  • Auditorio Nacional - 18 min walk - 1.0 mile
  • Chapultepec Park - 18 min walk - 1.0 mile
  • Angel of Independence Monument - 3 min drive - 1.7 miles
  • World Trade Center Mexico City - 6 min drive - 3.9 miles

Getting around

  • Polanco Station - 11 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪CABANNA Restaurant - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk
  • ‪Ojo de Agua - ‬4 min walk

About this property

Orchid House Polanco

Upscale hotel near Paseo de la Reforma
Located close to Chapultepec Park and Angel of Independence Monument, Orchid House Polanco provides free continental breakfast, a rooftop terrace, and a garden. Treat yourself to spa services, such as a massage, aromatherapy, or a facial. In addition to dry cleaning/laundry services and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • A front-desk safe, tour/ticket assistance, and concierge services
  • Luggage storage
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 50-inch Smart TVs with Netflix and digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 7.15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 340
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 7.15 per day
  • Early check-in fee: USD 340 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Is Orchid House Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Orchid House Polanco?

Self parking is available for USD 7.15 per day.

What time is check-in at Orchid House Polanco?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 340 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Orchid House Polanco?

Check-out is at noon.

Does Orchid House Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80 per vehicle applies.

Where is Orchid House Polanco located?

Located in Polanco, this hotel is within 1 mi (2 km) of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Alameda Central are also within 6 mi (10 km). Polanco Station is 11 minutes by foot and Auditorio Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Orchid House Polanco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 257 out of 355 reviews
Rating 8 - Good. 65 out of 355 reviews
Rating 6 - Okay. 18 out of 355 reviews
Rating 4 - Poor. 8 out of 355 reviews
Rating 2 - Terrible. 7 out of 355 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful Hotel! I would highly recommend it. Rooms were clean and pretty and the beds were comfy
Stayed 5 nights in May 2025

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice place
Stayed 4 nights in Feb 2025

8/10 Good

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Great location and friendly staff We would go back to stay there
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel. Great room and bathroom. Love all the plants and orchids of course
Stayed 7 nights in Apr 2025

10/10 Excellent

pharra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fabulous experience! The food was amazing and a beautiful setting. Front desk personnel extremely helpful. The room was charming and the entire place continually had the aroma of flowers. I would highly recommend if you are looking for a boutique experience.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AAA
Stayed 1 night in Mar 2025

10/10 Excellent

Nels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was great and the staff is VERY accommodating. The only thing I would recommend to the hotel is that our room #14 had the bathroom mirror oddly high. Also, it would be nice for guests to have the option to control water pressure in the shower. Don’t miss the restaurant here either. It’s lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Nov 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the property, the staff except For two staff members
Stayed 1 night in Apr 2025

6/10 Okay

rafael

Very nice location Front rooms a little noisy because of lobby
Stayed 1 night in Jan 2025

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Great location and very clean. Rooms can be odd shaped and in an unusual spot, so clarify where the room is located.
Stayed 5 nights in Feb 2025

10/10 Excellent

Berit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place in amazing location!

We absolutely loved this place. Highly recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wanisa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed!
Stayed 3 nights in Jan 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Hildur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms with lovely service and the staff is wonderful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

O
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in lovely neighborhood
Stayed 9 nights in Oct 2024

10/10 Excellent

gisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent. We love it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, specially at the restaurant. We love it
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome experience of a stay in Polanco

The stay was amazing .. in walking distance to the biggest park in Mexico City . Felt very safe walking around in Polanco. Restaurant attached was very good and staff was absolutely great and took care of our every needs. I’ll be booking with Orchid House my next time visiting.
Stayed 3 nights in Jan 2025

2/10 Terrible

Arantxa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air did not work at all. We had to change rooms at 11:00 pm because they kept saying the air would start working, never did. The showers in both rooms where full of hairs that were not cleaned from the last stay. Over all, terrible experience.
Stayed 2 nights in May 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you , love this hotel
Stayed 1 night in Aug 2024