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One Ciudad de México Alameda

3.0 star property
Eco-friendly sanctuary near Palacio de Bellas Artes offers a perfect blend of art and innovation in the heart of Mexico City's cultural district

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Interior - One Ciudad de México Alameda (Mexico City)
Room, 2 Twin Beds (One Plus) | In-room safe, desk, free WiFi, bed sheets - One Ciudad de México Alameda (Mexico City)
Exterior - One Ciudad de México Alameda (Mexico City)
Exterior - One Ciudad de México Alameda (Mexico City)
Business center - One Ciudad de México Alameda (Mexico City)
One Ciudad de México Alameda is steps from Palacio de Bellas Artes and Monument to the Revolution. Travelers appreciate the eco-friendly approach, laundry facilities, business center, WiFi in smoke-free rooms, and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(60 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Queen Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

View all photos for Room, 1 Queen Bed (One Plus)

Room, 1 Queen Bed (One Plus) | In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (One Plus)

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds (One Plus)

Room, 2 Twin Beds (One Plus) | In-room safe, desk, free WiFi, bed sheets

Room, 2 Twin Beds (One Plus)

7.4 out of 10
Good
(6 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Plus Queen Room

In-room safe, desk, free WiFi, bed sheets

Plus Queen Room

  • Sleeps 2

View all photos for Plus Twin Room

In-room safe, desk, free WiFi, bed sheets

Plus Twin Room

  • Sleeps 2

About the neighborhood

Located in Reforma, a neighborhood in Mexico City, One Ciudad de México Alameda is near a metro station. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and some of the area's notable landmarks include Torre Latinoamericana and Paseo de la Reforma. Metropolitan Cathedral and Monument to the Revolution are two other places to visit that come recommended. Visit our Mexico City travel guide
Map
Av. Juárez No. 88, Mexico City, CDMX, 6600

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.1 miles
  • Alameda Central
    Alameda Central
    3 min walk - 0.2 miles
  • Mercado de Artesanías La Cuidadela
    Mercado de Artesanías La Cuidadela
    5 min walk - 0.3 miles
  • Mexico, Mexico City, Monument of Revolution, monumento a la revolucion, drone, dron, ciudad, paisaje, arquitectura
    Monument to the Revolution
    8 min walk - 0.5 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    10 min walk - 0.6 miles

Getting around

  • Mexico City Buenavista Station
    4 min drive
  • Juarez Station
    5 min walk
  • Benito Juarez International Airport (MEX)
    23 min drive

Restaurants

  • Taquería El Caifán
    1 min walk
  • Starbucks
    2 min walk
  • Hotel Fontán
    2 min walk
  • Peltre Loncheria
    1 min walk
  • Sanborns Café
    1 min walk

About this property

One Ciudad de México Alameda

Hotel near Alameda Central
Located close to Palacio de Bellas Artes and Monument to the Revolution, One Ciudad de México Alameda provides laundry facilities and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Multilingual staff, an elevator, and a water dispenser
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 117 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 22-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is One Ciudad de México Alameda pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at One Ciudad de México Alameda?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at One Ciudad de México Alameda?

Check-out is at noon.

Where is One Ciudad de México Alameda located?

Located in Reforma, this hotel is within a 10-minute walk of Alameda Central, Palacio de Bellas Artes, and Torre Latinoamericana. Monument to the Revolution and Paseo de la Reforma are also within 15 minutes. Juarez Station and Hidalgo Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Ciudad de México Alameda Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 603 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Badgley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place its near everything the only thing is bad is that everyday they serve the same breakfast overall is good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and cozy. Very central and close to the metro.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and centralized hotel. Rooms are very clean and lobby too. Breakfast ok, they need to learn how to make scrambled eggs that are not dry. Practice makes perfect! Chef HMorales
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty good, nice location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Staff is superb. Smiles everywhere. A warm, friendly place. Good breakfast. Clean. Efficient.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Henry

Liked: Cleanliness, staff & service
When ever in Mexico City, I've Always stayed here due to the cleanliness, location. My experience this time No hot water and they had tried fixing with no success. The breakfast: they need more experience in making scramble eggs for a buffet set-up. Over all review for the hotel is good but not the quality of hot water and food.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning was the best part of it our rooms were always properly maintained, staff was welcoming and heplful in every situation.
Stayed 9 nights in Dec 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
The staff was courteous and room very clean, but I tried to use the hair dryer (which btw I was very grateful for) but it was greasy and looked like it had never been cleaned. Breakfast was outstanding - the best
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anthony Isaiah Jehiel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Carlos Hector

Liked: Cleanliness, amenities, property conditions & facilities
Everything good Staff profesional Good service Room clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time vacation

Very good location clean room and comfortable beds
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Nayely Ibanez

Liked: Cleanliness, amenities, property conditions & facilities
The room was always cleaned. And very nice people. The only thing for me was the room key. The room key was needed to move around the elevator. Sometimes the key didn’t work. The key overall was a hassle to deal with at times.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

MARCO

Liked: Staff & service, amenities, property conditions & facilities
Staff was great
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and staff does a great job in cleaning room and bathroom. The lobby ok, the staff is good. Location near most of the historic buildings and sites. Great MetroBus transportation.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by the front desk. They made our stay very pleasant and they were very attentive. We had a bad experience at another hotel outside of CDMX and when we we arrived at One Ciudad de Mexico Alameda it was amazing to be greeted by our name. The breakfast was delicious and it was nice to meet other travelers. Thank you for making us feel like at home.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price and good location.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maria B

Liked: Cleanliness, staff & service, amenities
Very coean room. Very nice staff. At a perfect location very local.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Hotel One Ciudad de Mexico Alameda is perfectly located, walking distance from the Palacio de Bellas Artes and the Zocalo. My room was smaller than I expected but it was cleaned every day. Bathroom was also small but it was cleaned on a daily basis. Breakfast was included but it was very basic and after two days it became 'boring'. Staff was OK.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Super great location . Breakfast very good . Front desk agent courteous
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Jul 2025