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Aparthotel

ONTO Tonalá Mexico City

Property class: 4

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Photo gallery for ONTO Tonalá Mexico City

A wooden door leading to a balcony with a view of a cityscape at sunset. - ONTO Tonalá Mexico City (Mexico City)
An outdoor patio area with a wooden wall, seating, and potted plants. - ONTO Tonalá Mexico City (Mexico City)
A multi-story building with balconies adorned with greenery, a visible bar area with seating, and a clear view of the interior through large windows. - ONTO Tonalá Mexico City (Mexico City)
A modern living room with a sofa, a round wooden table, a chair, and a large window with a view of greenery. - ONTO Tonalá Mexico City (Mexico City)
A modern bedroom with a large bed, a nightstand, a mirror, and a view of the outdoors through large windows. - ONTO Tonalá Mexico City (Mexico City)
A short walk from Angel of Independence Monument, ONTO Tonalá Mexico City provides a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to spa services, such as hydrotherapy, a facial, or a massage. Be sure to enjoy a meal at TüT, the on-site coffee shop. In addition to an outdoor entertainment area and a gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

View all photos for Apartment (A)

A modern living room with a sofa, armchair, and coffee table, large windows with curtains, and a dining area with wooden furniture.

Apartment (A)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (B)

A modern living space with a dining area, kitchen, and seating area.

Apartment (B)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (C)

A modern dining area with a round wooden table, cushioned chairs, and a hanging light fixture.

Apartment (C)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment (D)

A modern living room with a sofa, coffee table, and a dining area with chairs. There is a large window, a mirror, and a vase with plants on the wall.

Apartment (D)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Roma Norte, a neighborhood in Mexico City, ONTO Tonalá Mexico City is in the entertainment district and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • A statue of a woman on a chariot with lions, surrounded by a fountain, in an urban setting with modern buildings.
    Cibeles Fountain
    5 min walk - 0.3 miles
  • A monument with a golden figure, surrounded by modern buildings and purple flowering trees.
    Angel of Independence Monument
    12 min walk - 0.7 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    12 min walk - 0.7 miles
  • MUCA Roma
    2 min walk - 0.1 miles
  • Centro Cultural El Punto
    2 min walk - 0.1 miles

Getting around

  • Insurgentes Station
    3 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    27 min drive

Restaurants

  • Puerto Viejo
    2 min walk
  • Gatortas
    2 min walk
  • LadyBoy
    2 min walk
  • Tacos París
    4 min walk
  • Smashy’s
    3 min walk

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Property amenities

Pool/Spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Free crib

Restaurants on site

  • TüT

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Griddle
  • Microwave
  • Mini-fridge
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 22 for adults and USD 22 for children
  • A restaurant
  • Coffee and tea in common areas
  • Dining table
  • Free minibar (limited items)
  • Room service (limited hours)

Bedrooms

  • 1 bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: USD 27 per accommodation per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guests can access their rooms with a mobile device
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Bicycle parking
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 44 units
  • At least 80% organic food
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2023
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Double-glazed windows
  • Free bicycle rentals
  • Individual decor
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Some LED lighting used
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 27 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 22 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 18 per day (1640 ft away)
  • Pet fee: USD 27 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is ONTO Tonalá Mexico City pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a fee of USD 27 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at ONTO Tonalá Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ONTO Tonalá Mexico City?

Check-out is at noon.

Does ONTO Tonalá Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is ONTO Tonalá Mexico City located?

Located in Roma Norte, this aparthotel is within a 15-minute walk of Avenida Insurgentes, Paseo de la Reforma, and Angel of Independence Monument. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 mi (5 km). Insurgentes Station is only a 3-minute walk and Sevilla Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ONTO Tonalá Mexico City Reviews

9.0

Wonderful

9.6

Cleanliness

8.6

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 66 out of 98 reviews
Rating 8 - Good. 16 out of 98 reviews
Rating 6 - Okay. 10 out of 98 reviews
Rating 4 - Poor. 3 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

Reviews

Verified review

10/10 Excellent

Ashonti

Liked: Cleanliness, check-in, communication, listing accuracy
Great stay and great location. Central location where you could pretty much walk anywhere and feel safe.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Zaryab

Liked: Cleanliness, check-in, communication, listing accuracy
Room size was great. Bed could have been a bit more comfy, but that was a minor consideration as everything else was better than expected. We came with 2 children under the age of 3 and we felt highly accommodated
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Evan

Liked: Cleanliness, check-in, communication, listing accuracy
The room was comfortable and spotless and the staff could not have been nicer. We will stay here whenever we visit Mexico City.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

thomas

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very helpful staff. The complimentary breakfast was ok. Mostly pastries, but enough to get moving and explore the city‘s culinary delights.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

maria

Liked: Cleanliness, check-in, communication, listing accuracy
Such a great place to stay! The hotel is beautiful, very clean, and the staff were all so friendly and welcoming. The location was perfect and made getting around really easy. I had a wonderful experience and would absolutely stay here again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely location right in the heart of Roma Norte. Very walkable to local cafes, shops, restaurants, etc. The city view rooms are large with an apartment style layout. Very well decorated and chic. The additional black out curtains seperating the bedroom from the living area ensured a good night's sleep, along with a spacious and comfortable bed. The shower had excellent pressure along with very hot water. The little kitchen has everything you need should you want to cook, along with a mini fridge well-stocked with drinks and snacks for purchase. The staff was very kind and helpful, and the daily housekeeping was excellent. One of the best hotel stays I've had, and will definitely return next time I am in Mexico City!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Farah

Liked: Cleanliness, check-in, communication, listing accuracy
Had an absolutely incredible five day stay at ONTO Tonalá Mexico City. Check in process was quick and easy, the room was gorgeous, spacious and always clean. They had complimentary pastries for breakfast and the staff were incredibly helpful and went above and beyond to make our stay the best. The location is perfect too because we could walk to pretty much anywhere within 10-15 minutes. This is a great option if you’re staying in Roma Norte.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

mohamed

Liked: Cleanliness, amenities, property conditions & facilities, communication
True hidden gem in a great location, loved everything about this hotel, flats, breathtaking views from the rooftop and super friendly staff.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Nav

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Miriam

Liked: Cleanliness, check-in, communication, listing accuracy
This property was beautiful, and every place we wanted to have dinner was within a reasonable walking distance. Before booking, I read several reviews mentioning that the shower had a moldy smell or an unpleasant odor. I did notice a slight smell while showering, but it wasn’t enough to affect our stay. I really appreciated that there was a security guard on the property at all times, which made us feel safe and secure. The lobby staff greeted us every time we came and went, and they were incredibly helpful. We were able to text them 24/7 through WhatsApp for recommendations, assistance, or any questions we had during our stay. The property has been nicely updated, and the air conditioning worked great. Overall, I have no complaints and would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Pavandeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
10/10 superb! Fantastic rooms, super clean and modern. Great location and amazing views from rooftop. Staff is extremely helpful and accommodating. I would personally like to shoutout Abraham at the front desk who made our stay very comfortable, he was super friendly and helpful.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, check-in, communication, listing accuracy
This is an upscale boutique hotel with a very cool vibe. No gym or restaurant or room service but a kitchen adequate for snacks. Coffee in the rooms and lobby and fresh croissants in the morning. Extremely clean, very helpful warm staff. Huge rooms (only 44 over 11 floors) with ultra modern layouts. Very quiet rooftop garden area for lounging. Trendy neighbourhood with so many great restaurants.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

wolter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly front desk staff. The room itself was amazing with great views!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

mai khoi

Liked: Cleanliness, room comfort, communication
Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff and beautiful property. Will definitely be back
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities, communication
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, communication
Staff was excellent
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Kamaria

Liked: Cleanliness, room comfort, communication

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super clean and accommodating. The area is full of dining options.
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Marci

Liked: Cleanliness, room comfort, communication

Great and safe location

My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

hollie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
Stayed 2 nights in Dec 2023