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Novotel México City Centro Histórico

4.0 star property
Hotel with a restaurant, near National Palace

Choose dates to view prices

Photo gallery for Novotel México City Centro Histórico

Exterior
Breakfast, lunch, dinner served; Mexican cuisine
Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Novotel México City Centro Histórico places visitors in the heart of Mexico City's history with modern comforts. Steps from the Zócalo and Metropolitan Cathedral, guests can enjoy a drink at the bar and stay connected with in-room WiFi after sightseeing.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Espresso maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Espresso maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Espresso maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Accessible)

Superior Room, 1 King Bed (Accessible) | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Espresso maker
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Espresso maker
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Avenida 20 de Nov and Callejon Flamencos, Colonia Centro, Mexico City, CDMC, 6090

What's nearby

  • National Palace - 12 min walk - 0.7 miles
  • Zócalo - 14 min walk - 0.8 miles
  • Metropolitan Cathedral - 14 min walk - 0.8 miles
  • Palacio de Bellas Artes - 15 min walk - 0.8 miles
  • Alameda Central - 17 min walk - 0.9 miles

Getting around

  • Pino Suarez Station - 3 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • ‪Café Jimmy Boy - ‬1 min walk
  • ‪Taqueria El Silencioso - ‬4 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Tacos "el Papi - ‬4 min walk
  • ‪Restaurante lin china - ‬3 min walk

About this property

Novotel México City Centro Histórico

Upscale hotel near National Palace
Located close to Zócalo and Metropolitan Cathedral, Novotel México City Centro Histórico provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Mexican cuisine bistro, Delia Bistró, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a banquet hall, and smoke-free premises
  • Luggage storage, a water dispenser, and an elevator
  • A 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 82 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and espresso makers. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Rainfall showers and free toiletries
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Delia Bistró

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Gravel flooring in public areas
  • Roll-in shower (59 inches wide)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 per person
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel México City Centro Histórico Hotel
Novotel México City Centro Histórico Mexico City
Novotel México City Centro Histórico Hotel Mexico City

Frequently asked questions

Is Novotel México City Centro Histórico pet-friendly?

Yes, Novotel México City Centro Histórico allows cats and dogs (limit 1 total) with a maximum weight of up to 29 lbs per pet. There's a fee of MXN 500 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel México City Centro Histórico?

This property doesn't offer parking.

What time is check-in at Novotel México City Centro Histórico?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel México City Centro Histórico?

Check-out is at noon.

Where is Novotel México City Centro Histórico located?

Located in Downtown Mexico City, this hotel is within a 15-minute walk of National Palace, Zócalo, and Metropolitan Cathedral. Torre Latinoamericana and Palacio de Bellas Artes are also within 1 mi (2 km). Pino Suarez Station and Isabel la Catolica Station are within a 5-minute walk.

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Novotel México City Centro Histórico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 283 out of 403 reviews
Rating 8 - Good. 80 out of 403 reviews
Rating 6 - Okay. 24 out of 403 reviews
Rating 4 - Poor. 9 out of 403 reviews
Rating 2 - Terrible. 7 out of 403 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ka Yin

Liked: Staff & service, amenities
Located at old historic area, closed to the Metro Transport System station. You can ride 1 stop (15 mins) to the downtown & famous tourist spots i.e. Cathedral of CDMX, the plaza of revolution, Bellis of Arts & the Major Plaza of Maya archeological site.
Stayed 5 nights in Oct 2025

8/10 Good

Sajal

Liked: Cleanliness, property conditions & facilities
Good stay courteous staff
Stayed 1 night in Sep 2025

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean. Beds are comfortable. Staff was nice, helpful. Check in fast , smoothly for our big group with 13 rooms.

10/10 Excellent

George-Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and location.
Stayed 9 nights in Mar 2025

6/10 Okay

Moramay

Disliked: Property conditions & facilities
Need to clean chairs from the restaurant there are super dirty.
Stayed 1 night in Sep 2025

10/10 Excellent

Fausto

Liked: Cleanliness, amenities, property conditions & facilities
and its proximity to centro historico
Stayed 7 nights in Jun 2025

10/10 Excellent

Weng Kean

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitel
Stayed 2 nights in Jul 2025

8/10 Good

Moramay

Liked: Cleanliness, staff & service
Nice room, but bathroom walls dirty, gym equipment dirty, no towels
Stayed 3 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Great hotel and location very convenient centrally. I would recommend this hotel to my friends and family. Breakfast was basic but the room was amazing.
Stayed 1 night in Feb 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and not too far from the historic center. Good restaurant on site. Friendly staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was modern and the walls were well-built so I didn't feel I was disturbed by my other guests.
Stayed 5 nights in Feb 2025

8/10 Good

Darren

Liked: Staff & service, amenities, property conditions & facilities
Very nice comfortable hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Baheem Hikeem

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. They all are very welcoming and helpful. A straight 10.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, great customer service overall
Stayed 4 nights in Aug 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to all tourist attractions and main square
Stayed 7 nights in Jun 2024

2/10 Terrible

Caroline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the most frustrating hotel experiences I’ve ever encountered. When the air conditioner in my room malfunctioned and no longer produced cold air (error code U9-01, the staff refused to let me switch rooms and even accused me of moving the air conditioner—which was absurd. After a long back-and-forth, I finally managed to negotiate a smaller room, only to find that the air conditioner in that one was also malfunctioning with the exact same error Code U9-01. The temperature in my room was 24°C / 75°F, far too warm to sleep comfortably. It wasn’t until I threatened to check out that they finally offered me a room with a working AC. Poor customer service, no accountability, and a lack of basic hospitality. I would not stay here again and cannot recommend this hotel to anyone expecting comfort or professionalism.
Stayed 5 nights in Oct 2025

10/10 Excellent

Beena Ajitbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property located very close to the historical center of Mexico City. Very convenient to go to Roma to hang out for dinner with very cheap uber service. Staff was very helpful and we loved the location as the local shopping and historical center.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eliana

Liked: Amenities, property conditions & facilities
Clean, pretty, and staff was helpful
Stayed 4 nights in Sep 2024

8/10 Good

Nicole

Liked: Staff & service
I would like to shoutout Yola - she was amazing and very helpful during my trip!
Stayed 4 nights in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this place. It met all my expectations. Very satisfied and definitely would consider it on my next visit there. The only thing it has no parking area, but for me that wasn't a big deal.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to el Zocalo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gloria Leticia Velasquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, everything was good
Stayed 3 nights in Mar 2025

10/10 Excellent

Sem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Sep 2024

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