See all properties

NH Collection Mexico City Santa Fé

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for NH Collection Mexico City Santa Fé

Reception
Lobby
1 bedroom, hypo-allergenic bedding, down comforters, minibar
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Room (Extra Bed 2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Room (Extra Large)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (2 Double Beds)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Superior Room (2 Double Beds)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Room (Extra Large with Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Superior Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • Sleeps 2

Similar properties

Front of property

Camino Real Santa Fe

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 2,193 reviews
Camino Real Santa Fe

About the neighborhood

Map
Juan Salvador Agraz, 44, Mexico City, 05109

What's nearby

  • Parque La Mexicana - 10 min walk - 0.6 miles
  • Santa Fe Center Mall - 10 min walk - 0.6 miles
  • Centro Medico ABC Santa Fe - 12 min walk - 0.7 miles
  • Ciudad de los Ninos - 12 min walk - 0.7 miles
  • Expo Santa Fe Mexico - 2 min drive - 1.4 miles

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Cielito Querido Café - ‬2 min walk
  • ‪El Japonez - ‬1 min walk
  • ‪El Pescadito - ‬7 min walk
  • ‪Wa Teppan & Sushi Bar - Santa Fe - ‬1 min walk
  • ‪The Urbanist - ‬9 min walk

About this property

NH Collection Mexico City Santa Fé

Upscale eco-certified hotel near Santa Fe Center Mall
A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at NH Collection Mexico City Santa Fé. The on-site international cuisine restaurant, NH Collection Restaurant, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a banquet hall
  • Luggage storage, a water dispenser, and an elevator
  • Free newspapers, meeting rooms, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 42-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (MXN 110 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Frequently asked questions

Is NH Collection Mexico City Santa Fé pet-friendly?

Yes, NH Collection Mexico City Santa Fé allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 630 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Mexico City Santa Fé?

Valet parking is available for MXN 110 per day. Limited spots are available.

What time is check-in at NH Collection Mexico City Santa Fé?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Collection Mexico City Santa Fé?

Check-out is at noon. Late check-out is available for MXN 690 (subject to availability).

Where is NH Collection Mexico City Santa Fé located?

Located in Santa Fe, this eco-certified hotel is within a 15-minute walk of Santa Fe Center Mall, Parque La Mexicana, and Centro Medico ABC Santa Fe. KidZania Santa Fe and Ciudad de los Ninos are also within 15 minutes. Santa Fé Station is 18 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

NH Collection Mexico City Santa Fé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Hotel was clean, felt safe and staff was great!
Stayed 8 nights in May 2025

10/10

had a great stay
Stayed 3 nights in Jan 2025

8/10

staff was nice , rooms were comfortable
Stayed 1 night in Feb 2025

10/10

Excelente
Stayed 1 night in Feb 2025

10/10

Great location , near shopping and restaurants. Available parking . Excellent service
Stayed 2 nights in Oct 2024

10/10

N
Stayed 1 night in Mar 2025

8/10

location
Stayed 2 nights in Jun 2024

10/10

.
Stayed 2 nights in Feb 2025

10/10

I had an upgrade, staff was very nice
Stayed 1 night in May 2024

6/10

The rooms were very tired looking, lack of typical hotel supplies and conveniences.
Stayed 3 nights in Dec 2024

8/10

.
Stayed 1 night in Jan 2025

8/10

.
Stayed 2 nights in Dec 2024

8/10

The room is good, the window has this cover that does not let see the view. The breakfast can be better.
Stayed 3 nights in Mar 2024

8/10

f
Stayed 1 night in Sep 2024

6/10

Room service was not good
Stayed 4 nights in Sep 2024

10/10

Stayed 2 nights in May 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 5 nights in May 2025

8/10

Buena atencion del personal
Stayed 1 night in May 2025

10/10

Good price and property, clean and spacious room.
Stayed 1 night in May 2025

10/10

Stayed 1 night in May 2025

10/10

Instalaciones del hotel y habitaciones todo que ver ! Súper excelentes el personal muy amable
Stayed 2 nights in May 2025

10/10

Muy buen servicio y la habitación excelente
Stayed 1 night in Apr 2025

6/10

El personal de recepción exigió el CURP
Stayed 1 night in Jan 2025

4/10

Stayed 3 nights in Mar 2025