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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
Luxury Mexico City hotel connected to a shopping center, 4-minute walk to Arcos Bosques

Choose dates to view prices

Live Aqua Ciudad de México Bosques de las Lomas offers luxury with eco-certification near Parque La Mexicana. Guests can enjoy reflexology treatments, browse on-site shopping, and make use of in-room WiFi while maintaining fitness routines at the always-open gym.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillow menu
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite, One King Bed

Master Suite, One King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Master Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillow menu
  • 81 sq m
  • Sleeps 4

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About the neighborhood

Map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120

What's nearby

  • Arcos Bosques - 5 min walk - 0.3 miles
  • Parque La Mexicana - 4 min drive - 2.4 miles
  • Auditorio Nacional - 11 min drive - 7.5 miles
  • Paseo Interlomas - 12 min drive - 3.3 miles
  • Angel of Independence Monument - 17 min drive - 8.9 miles

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 31 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • ‪Moshi Moshi - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪La Popular - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury hotel located near Paseo de la Reforma with rooms renovated in 2023
Located close to Arcos Bosques and Parque La Mexicana, Live Aqua Ciudad de México Bosques de las Lomas provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage, hydrotherapy, or a facial at Feel Urban Spa by Live Aqua, the onsite spa. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a fireplace in the lobby and a bar.
Other perks at this hotel include:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a porter/bellhop
  • A front-desk safe, concierge services, and 7 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with designer toiletries and separate tubs/showers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, recycling, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 180 per night)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 400 to 1,500 for adults and MXN 400 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore PrimeSteakhouse
  • Egos Cocktail Bar

Things to do

  • 24-hour gym
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (10,710 square feet of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hardwood flooring in room
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - December 2023
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2390 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults, and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (roundtrip), (from 17 to 18 years old)
  • Covered valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

Is Live Aqua Ciudad de México Bosques de las Lomas pet-friendly?

Yes, Live Aqua Ciudad de México Bosques de las Lomas allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 2390 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for MXN 180 per night.

What time is check-in at Live Aqua Ciudad de México Bosques de las Lomas?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Live Aqua Ciudad de México Bosques de las Lomas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Live Aqua Ciudad de México Bosques de las Lomas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per vehicle applies.

Where is Live Aqua Ciudad de México Bosques de las Lomas located?

Located in Santa Fe, this luxury hotel is 0.2 mi (0.4 km) from Arcos Bosques and within 3 mi (5 km) of Paseo de la Reforma and Parque La Mexicana. Chapultepec Park and Auditorio Nacional are also within 6 mi (10 km).

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Reviews

Live Aqua Ciudad de México Bosques de las Lomas Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 839 out of 1001 reviews
Rating 8 - Good. 100 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are beautiful Service is great
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and good facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with tons of great food options nearby
Stayed 3 nights in Mar 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 2 nights in Mar 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff always attentive
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly competent service combined with a great property.
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

fene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quite , clean and the smell every where you go is supper
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo Iván

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atencion
Stayed 1 night in Feb 2025

10/10 Excellent

Amir

Liked: Cleanliness
Excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beyond expectation. The rooms are spacious and very clean. Beautiful layout etc. my only complaint is the lighting, it’s very dark, unless curtains are open . Other than that, without a doubt a 5 star hotel.
Stayed 4 nights in Jan 2025

4/10 Poor

yaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

First and last time

There were issues with the hot water in the shower. I had to sleep with the curtains closed due to the strong outside light coming into the room. Be cautious with room 527—it’s located next to the elevator and right by an old turntable available for guests. At 6 AM, you can hear it clearly from your bed. Breakfast is outrageously overpriced, and they even charge for coffee and tea capsules in the room. To top it off, they unexpectedly charged me 15% more for my stay.
Stayed 6 nights in Jan 2025

8/10 Good

Paola

Liked: Cleanliness, amenities, property conditions & facilities
La habitación
Stayed 2 nights in Nov 2025

10/10 Excellent

Anahi

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonita y cómoda, pero la recepcionista que me recibió de muy mala gana atendió, me sentí regañada. Cero calidad en servicio y atención de esta Sra.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal muy limpio y con muchas opciones de comida y diversión y compras
Stayed 1 night in Sep 2025

10/10 Excellent

MARCO ALONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy tranquilo, muy limpio. La relación calidad - precio creo que vale la pena.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Sep 2025

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