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Krystal Urban Aeropuerto Cd de Mexico

3.5 star property
Hotel with free parking, near Tezontle Park Shopping Center

Choose dates to view prices

Krystal Urban Aeropuerto Cd de Mexico offers a vibrant retreat near Tezontle Park Shopping Center. Unwind on the terrace, stay active at the gym, or get work done at the business center; enjoy a meal at R1 and relax with free in-room WiFi. The helpful staff has made previous guests feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Javier Rojo Gomez No. 630, Mexico City, 09310

What's nearby

  • Plaza Oriente Shopping Center - 5 min walk - 0.3 miles
  • Tezontle Park Shopping Center - 10 min walk - 0.6 miles
  • Central de Abasto - 5 min drive - 1.2 miles
  • Plaza Central Shopping Center - 6 min drive - 1.5 miles
  • Alfredo Harp Helú Stadium - 12 min drive - 1.7 miles

Getting around

  • Canal de San Juan Station - 5 min drive
  • Mexico City Fortuna Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 17 min drive

Restaurants

  • ‪Burger King Plaza Oriente - ‬5 min walk
  • ‪El Portón - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Tacos el Wuero - ‬1 min walk

About this property

Krystal Urban Aeropuerto Cd de Mexico

Hotel near Autódromo Hermanos Rodríguez
Located close to Tezontle Park Shopping Center and GNP Seguros Stadium, Krystal Urban Aeropuerto Cd de Mexico provides a terrace, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at R1, the on-site restaurant. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a gym and a business center.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and laundry services
  • A TV in the lobby, an elevator, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and tubs or showers
  • HDTVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 200 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • R1

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 200 for adults and MXN 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Doubletree Hilton Hotel Mexico City Airport Area
Doubletree Hilton Mexico City Airport Area
Doubletree Mexico City Airport Area
Krystal Urban Aeropuerto Cd Mexico Hotel
Krystal Urban Aeropuerto Cd Hotel
Krystal Urban Aeropuerto Cd Mexico
Krystal Urban Aeropuerto Cd

Frequently asked questions

Is Krystal Urban Aeropuerto Cd de Mexico pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Krystal Urban Aeropuerto Cd de Mexico?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Krystal Urban Aeropuerto Cd de Mexico?

Check-out is at noon.

Where is Krystal Urban Aeropuerto Cd de Mexico located?

Located in Iztapalapa, this hotel is 0.6 mi (1 km) from Tezontle Park Shopping Center and within 3 mi (5 km) of Autódromo Hermanos Rodríguez and Sports Palace Dome. GNP Seguros Stadium and Zócalo are also within 9 mi (15 km).

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Krystal Urban Aeropuerto Cd de Mexico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adair

Liked: Cleanliness, amenities, property conditions & facilities
Love the hospitality
Stayed 4 nights in Oct 2025

10/10 Excellent

ESMERALDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean an nice
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable internet access was a little spotty at times.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Liked: Staff & service, amenities
Didn't use parking facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jose Carlos

Liked: Staff & service, amenities, property conditions & facilities
The property is not at the airport
Stayed 2 nights in Jun 2025

6/10 Okay

Dinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Name is misleading as it is not that close to the airport. The hotel is fairly new, bed is comfortable but walls are paper thin. I could hear the next door TV all night and all the cars outside. Bathroom is also not so clean. The person in charge of the dining hall was trying to charge me for breakfast even if my rate clearly stated it included it. After it was clarified, it was all good.
Stayed 1 night in Jul 2025

2/10 Terrible

Sergio R.

Beware!! Scammers !!!!

Terrible experience, I was robbed/scammed while trying to request transportation from to the airport to the hotel, after they took my money hotel never answered my calls, it was like they blocked my phone number and I was unable to speak to anybody, I ended up not staying there since I was afraid something else could happened to us.
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is safe and I hope they let you check at 12pm
Stayed 3 nights in Jan 2025

6/10 Okay

Darlene

Liked: Cleanliness
Had a hard time with the Uber drivers coming to pick us up. They always went to the back instead of the front entrance.
Stayed 9 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
TODO EXCELENTE
Stayed 1 night in Nov 2025

4/10 Poor

Sergio Aviles

El personal nada atento
Stayed 1 night in Nov 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El gerente se encargó de hacernos sentir muy bien, ya que mi novio y yo íbamos a un concierto y no alcanzamos lugar en la Van, sin embargo, él solucionó y nos pidió un Uber hacia el estadio GNP
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención.
Stayed 1 night in Oct 2025

10/10 Excellent

Takahiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランは24時間でドリンクを頼めば打ち合わせにも使えたので良かったです。ホテルの前にウォルマートとモールがあるので基本的な滞在に関しては問題ないです。観光地や市内中心部からは距離があるのでウーバーでの移動が基本でした。 ホテルのキーがすぐに壊れるので毎回直していたのが気になる点。それ以外は清潔だし広くてシャワーもきちんと出てるので良い施設といえます。
Stayed 7 nights in Oct 2025

6/10 Okay

Brenda

Liked: Cleanliness, amenities
I think that the hotel was a bit far from the airport.
Stayed 1 night in Sep 2025

6/10 Okay

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
The room didn't have a shower door no coffee makers. No containers for ice. Toi noisy. I couldn't sleep. . I called front desk to switch ne to a different room. They did. So much better. I wont never book in this hotel again. It saidv20 minutes fron the airport is like 50 mnts. I waited 2 hrs to be picked up .bad service. I called the hotel like 20 times and they hung up. Never again. They didn't clean my room. Cuz they were busy not enough personal cleaning.
Stayed 3 nights in Oct 2025

6/10 Okay

Grecia

Liked: Cleanliness, staff & service, amenities
Estuvo relativamente bien, solo creo que deberían mejorar el tener las escaleras más visibles y otorgar dos llaves en vez de una.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gloria Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Favio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes instalaciones
Stayed 3 nights in Oct 2025

10/10 Excellent

Siboney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being there! Clean areas, friendly staff. They picked me up from and dropped me at the airport and I LOVE LOVE LOVE that they have a transportation service for concerts at the gnp stadium or sports palace, I chose this place for that option and they dropped me at the venue and then picked me up when the show was over. Totally worth it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien plaza cerca para comprar desayuno o comida el buffet del hotel esta riquísimo el personal es muy amable. Está vez viaje en autobús lo cual fue cansado y el checkin es hasta las 3pm no pude hacer el checking Temprano dado que estaba lleno consideren un día más de descanso del hotel todo al 100 me gustó mucho
Stayed 1 night in Oct 2025

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