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Kimpton El Castelar Polanco by IHG

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Photo gallery for Kimpton El Castelar Polanco by IHG

A modern hotel room with a large sliding glass door leading to an outdoor balcony, furnished with a sofa, chairs, and a small table. - Kimpton El Castelar Polanco by IHG (Mexico City)
A modern hotel entrance with a curved balcony, a staircase leading to the entrance, and potted plants. - Kimpton El Castelar Polanco by IHG (Mexico City)
A corner room with a large window, two chairs, a small table, and a potted plant. - Kimpton El Castelar Polanco by IHG (Mexico City)
A modern hotel room with a large bed, a desk, a chair, and a view of the city. - Kimpton El Castelar Polanco by IHG (Mexico City)
A rooftop pool with clear water, surrounded by modern buildings and a flag. - Kimpton El Castelar Polanco by IHG (Mexico City)
Luxury
4.5 star property
9.4

Exceptional

Luxury hotel remodeled in 2026 and located near Avenida Presidente Masaryk

Located close to Auditorio Nacional and Paseo de la Reforma, Kimpton El Castelar Polanco by IHG provides a free roundtrip airport shuttle, a free daily manager's reception, and a rooftop terrace. Treat yourself to spa services, such as a massage or a facial. The on-site Spanish cuisine fine-dining restaurant, EMILIO, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony

  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Terrace

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Suite, 1 Bedroom, Terrace

  • 48 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Premium Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A modern hotel room with a bed, a desk, a chair, a small table, and a bathroom visible through an open door.

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Essential)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Room, 1 King Bed (Essential)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Corner (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed, Balcony, Corner (Spa)

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

A modern hotel room with a wooden partition, a round table with a chair, a large mirror, and a window with curtains.

Premium Room, 1 King Bed (Spa)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Essential)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds, Mobility Accessible (Essential)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Essential Atrium View)

A modern hotel room with two beds, a nightstand, a vase with flowers, and two framed artworks on the wall.

Room, 2 Queen Beds (Essential Atrium View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Lincoln)

A bathroom with a large mirror, a wall-mounted light fixture, a sink with modern faucets, a potted plant, and a marble countertop.

Suite, 1 Bedroom (Lincoln)

  • City view
  • 104 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Terrace (Spa)

A modern hotel room with a wooden partition, a round table with books, a mirror, and a view into the bathroom.

Premium Room, 1 King Bed, Terrace (Spa)

  • City view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Polanco, a neighborhood in Mexico City, Kimpton El Castelar Polanco by IHG is near a metro station and near theme parks. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and travelers looking to shop may want to visit Avenida Presidente Masaryk. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Emilio Castelar 107 Colonia Polanco, Mexico City, Nuevo Leon, 11550

What's nearby

  • A sailboat with a red and white sail on a river.
    Lincoln Park
    1 min walk - 0.1 miles
  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    2 min walk - 0.1 miles
  • A historic building surrounded by lush greenery, with a cityscape in the background.
    Chapultepec Park
    5 min walk - 0.3 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    5 min walk - 0.3 miles
  • A large stone building with steps leading up to it, a large metal sculpture, and a sign with text.
    Auditorio Nacional
    8 min walk - 0.5 miles

Getting around

  • Mexico City Fortuna Station
    9 min drive
  • Polanco Station
    12 min walk
  • Benito Juarez International Airport (MEX)
    45 min drive

Restaurants

  • Sliders
    1 min walk
  • L'Entrecote
    1 min walk
  • Limantour
    1 min walk
  • Casa Portuguesa
    1 min walk
  • PORTER Steakhouse & Seafood
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: MXN 500 to 800 for adults and MXN 500 to 500 for children
  • A bar/lounge
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • EMILIO
  • La Caña RoofTop

Things to do

  • Free bicycle rentals
  • Health club
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Dining table
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 1940
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Renovated entire property - April 2026
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Dining table
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individually decorated
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 6000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 500 to 800 for adults, and MXN 500 to 500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number MH2018-07-12PV00245942

We should mention

Pool access available from 9:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Set meals are served in guestrooms only (no menus or public dining)
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Kimpton El Castelar Polanco by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:30 PM.

Is Kimpton El Castelar Polanco by IHG pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Kimpton El Castelar Polanco by IHG doesn't offer parking.

What time is check-in at Kimpton El Castelar Polanco by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Kimpton El Castelar Polanco by IHG?

Check-out is at 11:00 AM.

Does Kimpton El Castelar Polanco by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Kimpton El Castelar Polanco by IHG located?

Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Auditorio Nacional. Angel of Independence Monument and Palacio de Bellas Artes are also within 6 mi (10 km). Polanco Station is 12 minutes by foot and Auditorio Station is 13 minutes.

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Reviews

Kimpton El Castelar Polanco by IHG Reviews

9.4

Exceptional

10

Cleanliness

8.8

Amenities

9.4

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent, being new and clean, but the facilities were not comprehensive.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era amplísima, impecable y decorada con mucho gusto, con una cama comodísima que garantizaba el descanso absoluto. Además, la limpieza en todo el establecimiento raya la perfección.
Stayed 1 night in Oct 2026