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Isaaya Hotel Boutique by WTC

4.0 star property
Hotel with free valet parking, steps from Pepsi Center

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Photo gallery for Isaaya Hotel Boutique by WTC

Enjoy a romantic rooftop dining experience with a city view, surrounded by lush greenery and a beautifully set table for two.
Welcome to our reception area, featuring a central desk, a small table with beverage service, and a large window offering a view of the street.
Stairs lead to a spacious area with a polished floor, flanked by doors and a light switch.
Experience the sleek, modern lobby with a polished marble floor and a glass-enclosed shower area.
Relax in a spacious room with a large bed, seating area, and separate workspace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Super Saver, 1 King Bed

Super Saver, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Super Saver, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite with Balcony or Terrace

Junior Suite with Balcony or Terrace | 1 bedroom, minibar, in-room safe, desk

Junior Suite with Balcony or Terrace

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Mexico City

What's nearby

  • World Trade Center Mexico City - 2 min walk - 0.1 miles
  • Pepsi Center - 2 min walk - 0.1 miles
  • Chapultepec Park - 4 min drive - 2.4 miles
  • Zócalo - 8 min drive - 5.2 miles
  • Parque Zoologico de Chapultepec - 9 min drive - 3.8 miles

Getting around

  • Mexico City Fortuna Station - 12 min drive
  • San Pedro de los Pinos Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪El Cardenal - ‬1 min walk
  • ‪Cerveza Mexico 2019 - ‬1 min walk
  • ‪Fondue Haus Zermatt - ‬1 min walk
  • ‪Chazz - ‬2 min walk
  • ‪Café Punta del Cielo - ‬2 min walk

About this property

Isaaya Hotel Boutique by WTC

Upscale hotel near Pepsi Center
Located close to World Trade Center Mexico City and Poliforum Siqueiros, Isaaya Hotel Boutique by WTC provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Anyuna, features Mediterranean cuisine. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking and valet parking
  • Full breakfast (surcharge), tour/ticket assistance, and a banquet hall
  • 1 meeting room, multilingual staff, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Isaaya Hotel Boutique by WTC feature perks such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 50-inch Smart TVs with premium channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekend full breakfast available 8:00 AM to noon for a fee: MXN 200 to 350 for adults and MXN 200 to 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anyuna

Things to do

  • 24-hour gym

Family friendly

  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 200.00 to 350.00 for adults, and MXN 200.00 to 350.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

del Parque Mexico City
Hotel del Parque
Hotel del Parque Mexico City
Hotel & Suites Del Parque Mexico City
Hotel And Suites Del Parque
Isaaya Hotel Boutique WTC Mexico City
Isaaya Hotel Boutique WTC
Isaaya Boutique WTC Mexico City
Isaaya Boutique WTC
Isaaya Hotel Boutique

Frequently asked questions

Is Isaaya Hotel Boutique by WTC pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Isaaya Hotel Boutique by WTC?

Self parking and valet parking are free at this property.

What time is check-in at Isaaya Hotel Boutique by WTC?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Isaaya Hotel Boutique by WTC?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Isaaya Hotel Boutique by WTC located?

Located in Benito Juarez, this hotel is steps from Pepsi Center and World Trade Center Mexico City. Poliforum Siqueiros and Parque Zoologico de Chapultepec are also within 3 mi (5 km). San Pedro de los Pinos Station is 15 minutes by foot and Chilpancingo Station is 19 minutes.

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Isaaya Hotel Boutique by WTC Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1003 reviews
Rating 8 - Good. 158 out of 1003 reviews
Rating 6 - Okay. 42 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location. Staff are very friendly.
Stayed 10 nights in Feb 2025

8/10 Good

Francisco Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 3 nights in Apr 2025

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 2 nights in Dec 2024

10/10 Excellent

Jovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was modern and well maintained. Everything outside was also busy and it felt safe. Unless you are looking for a specific location, everything you need will be in a walkable distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Miriam Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small little place, very convenience to move around, staff very nice and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Savanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay!!!

The room was nice and big and clean and modern. The location was also good too and cheap uber or didi ride to other places. I loved it and would def go back.
Stayed 2 nights in Nov 2024

8/10 Good

alcira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the heart of WTC!

Hotel Isaaya, in general it was great! Rooms are classy and impecable. The bath towels were old, stained, and raggedy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great; clean, quiet and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent rooms and location. Silent rooms.
Stayed 2 nights in Sep 2024

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but noisy

The hotel is clean, safe and well located. However it was noisy at night.
Stayed 1 night in Oct 2024

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very well located. The room was big with nice perks such as automatic blackout blinds. The main issue was that the A/C was very old (noisy) and it did not had heat option, however I still recommend the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Anniversary

It was my Wedding Anniversary and the hotel pulled out all the stops with the Romance package
Stayed 4 nights in Dec 2024

10/10 Excellent

Dora Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good location. Deluxe room was big and made sure to give me room with terrace for my birthday. Great price as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Comfortable rooms and good location with many food options. One thing I would change - my personal preference- is that the bathroom door was more private, rather than a flushed look. Other than that, all was great, including the free water throughout the stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

WAKANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable with a good layout. The man at the front desk was very calm and kind. We could hear very well from the out side of the door... There were many great restaurants and cafes around the hotel.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Gohan Almonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Mexico City for my girlfriend’s birthday and booked this hotel. The hotel itself was good and the room was really big. The only negative thing was the AC broke down and it was a little warm in the room. They provided us with a fan which helped quite a bit. I also wish that the gym was a little bit bigger. It only had one elliptical and one treadmill.
Stayed 5 nights in Feb 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The room was clean, the staff and service great, but the AC didn't work and it was hot. Also some weird noises, I'm guessing from the old plumbing, made it difficult to sleep. No complimentary water and the conditioner from the shower was empty. No dinner nor room service. Solid 3 star stay but not higher.
Stayed 3 nights in Mar 2025

6/10 Okay

Benjamin N.

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room; very clean. Comfortable bed. Noisy A/C; elevator needs maintenance; grumpy staff at the bar.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value hands down. Stayed here fos a few years and had been consistent. Large modern rooms that's are bright and airy. Can't find fault in any part.
Stayed 7 nights in Sep 2024

8/10 Good

Manuel Navarro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean big rooms. Overall a good experience except for the food in the restaurant in the first floor.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ma. Antonieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 5 nights in Nov 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious with a lot of natural light. The bathroom has a separate sink and large toilet/shower area. The staff is friendly with reception and card access 24 hours. The hotel is close to the Mexican World Trade Center with many options to eat, including the in house restaurant open from 7 am to 7 pm. Only notes I recommend would be to fix the broken button on the elevator and might need newer TVs since the smarthub was really slow. Internet was also fair to good. Otherwise, a beautiful and modern property with a classic looking facade on the outside.
Stayed 8 nights in Dec 2024

2/10 Terrible

Aitala

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Well positive first.Location was convenient for my event. Upon arrival no check in until 4:30 because they have problems with their key /card machine .But was giving various versions .Made it to room nice ,good size . But no air condition ,again different versions until finally that two of their unit are down. They new this from the moment I arrive and was waiting and at no moment was told of this before check in.Solution very old and noisy portable fan .Until check out never resolve ,eventhough every morning was told they work on it and it suppose to be better. Lastly Breakfast was suppose to be at 7 am, one of the other reason I pick the place ,two days no breakfast because staff not arrive.Not concern at all. Thru all this very dismissive and felt i was suppose to not say anything about all this problems . Unfortunately large events in the area did not allow me to move another hotel
Stayed 5 nights in Nov 2024