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The Paragon Hotel Mexico City Santa Fe By Accor

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for The Paragon Hotel Mexico City Santa Fe By Accor

Reception
Down comforters, minibar, in-room safe, desk
View from room
Daily buffet breakfast (USD 19.16 per person)
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Balcony, City View

Down comforters, minibar, in-room safe, desk

Studio, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Rainfall showerhead, free toiletries, slippers, towels

Classic Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Studio, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Down duvet
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, City View

Rainfall showerhead, free toiletries, slippers, towels

Premier Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Down duvet
Blackout drapes/curtains
Rainfall showerhead
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property

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About the neighborhood

Map
Juan Salvador Agraz 97, Ave Real, Santa Fe, Mexico City, 05348

What's nearby

  • Parque La Mexicana - 8 min walk - 0.5 miles
  • Santa Fe Center Mall - 9 min walk - 0.5 miles
  • Centro Medico ABC Santa Fe - 10 min walk - 0.6 miles
  • KidZania Santa Fe - 12 min walk - 0.7 miles
  • Expo Santa Fe Mexico - 2 min drive - 1.4 miles

Getting around

  • Santa Fé Station - 20 min walk
  • Mexico City Buenavista Station - 35 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Cielito Querido Café - ‬1 min walk
  • ‪El Japonez - ‬2 min walk
  • ‪Wa Teppan & Sushi Bar - Santa Fe - ‬1 min walk
  • ‪The Urbanist - ‬6 min walk
  • ‪Carolo Cuarenta y Cuatro - ‬2 min walk

About this property

The Paragon Hotel Mexico City Santa Fe By Accor

Luxury eco-certified hotel near Santa Fe Center Mall
Located close to Centro Medico ABC Santa Fe and Parque La Mexicana, The Paragon Hotel Mexico City Santa Fe By Accor provides dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a ballroom
  • An elevator, a banquet hall, and wedding services
  • A reception hall, smoke-free premises, and coworking spaces
  • Guest reviews speak highly of the helpful staff and location
Room features
All 117 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 7.22 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 19.16 for adults and USD 9.72 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.33 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.16 for adults and USD 9.72 for children
  • Covered valet parking fee: USD 7.22 per night (in/out privileges)
  • Pet fee: USD 33.33 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Paragon Hotel Mexico City Santa Fe By Accor pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 33.33 per pet, per night.

How much is parking at The Paragon Hotel Mexico City Santa Fe By Accor?

Valet parking is available for USD 7.22 per night.

What time is check-in at The Paragon Hotel Mexico City Santa Fe By Accor?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Paragon Hotel Mexico City Santa Fe By Accor?

Check-out is at noon.

Where is The Paragon Hotel Mexico City Santa Fe By Accor located?

Located in Santa Fe, this luxury hotel is within a 10-minute walk of Santa Fe Center Mall and Parque La Mexicana. Centro Medico ABC Santa Fe and KidZania Santa Fe are also within 15 minutes. Santa Fé Station is 20 minutes by foot.

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The Paragon Hotel Mexico City Santa Fe By Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Excelente hotel
Stayed 3 nights in Dec 2024

10/10

Great
Stayed 1 night in May 2025

10/10

Excelent hotel facility
Stayed 2 nights in Jan 2025

10/10

Great place
Stayed 1 night in Oct 2024

10/10

Great place to stay, friendly staff.
Stayed 5 nights in Jun 2024

10/10

Great room condition
Stayed 1 night in Feb 2025

10/10

Good hotel with lots of options around the area, good parking choices.
Stayed 1 night in Aug 2024

10/10

Love the view and location! Near to shopping mall and sport world gym
Stayed 10 nights in Dec 2024

10/10

Excelente.
Stayed 1 night in Jan 2025

10/10

Excelente!!!!
Stayed 1 night in Dec 2024

10/10

The place is always great, it has some of the most comfortable beds I’ve seen, and the view is unbeatable. This time I had an issue when returning after hours to my room and the lady in the front desk went above and beyond to help me solve my problem. Can’t beat this kind of service.
Stayed 1 night in Jan 2025

10/10

Great!
Stayed 1 night in Nov 2024

6/10

Overall, the property it’s good very clean. The beds are very comfortable and very clean, although I noticed that it has a lot of outdated things like TV , a build in radio-in the bathroom that does not work and the shower handle came off.. I think for the price they should really work on upgrading these items
Stayed 2 nights in Jan 2025

10/10

Amazing view of the city!
Stayed 2 nights in Sep 2024

10/10

This place is excellent and nice views of the city the hotel staff are very nice except for the 3 guys at the vale parking they always had a bad attitude. But that doesn’t take any credit away from the rest of the staff great service and great hotel to stay in.
Stayed 1 night in Nov 2024

8/10

👍
Stayed 1 night in Feb 2025

10/10

The hotel staff were all very friendly and helpful. They tried their best for us. The room was spacious, clean and had a great view. Breakfast was also great in the restaurant with a wide selection of food.
Stayed 1 night in Sep 2024

10/10

Highly Recomend!!
Stayed 5 nights in Jul 2024

10/10

Maybe they need a better signage for valet parking delivery upon leaving, but everything else was great.
Stayed 1 night in Oct 2024

10/10

The city view
Stayed 2 nights in Sep 2024

8/10

In general The hotel is magnificent. The problem is the slowness to attend requirements such as water refill. The food was not good either. The breakfast and overall, the hotcakes were raw.
Stayed 1 night in Nov 2024

10/10

ok
Stayed 1 night in Nov 2024

8/10

C
Stayed 8 nights in Jul 2024

6/10

Upcharging for a third guest on a double bedroom is a disgrace .
Stayed 1 night in Apr 2024

4/10

Este hotel solía ser bueno. Ahora con poco personal y presupuesto. Ni siquiera servía el aire acondicionado.
Stayed 2 nights in May 2025