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The Paragon Hotel Mexico City Santa Fe By Accor

Property class: 4.5

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Daily buffet breakfast (USD 19.16 per person) - The Paragon Hotel Mexico City Santa Fe By Accor (Mexico City)
Down comforters, minibar, in-room safe, desk - The Paragon Hotel Mexico City Santa Fe By Accor (Mexico City)
Daily buffet breakfast (USD 19.16 per person) - The Paragon Hotel Mexico City Santa Fe By Accor (Mexico City)
Lobby - The Paragon Hotel Mexico City Santa Fe By Accor (Mexico City)
Exterior - The Paragon Hotel Mexico City Santa Fe By Accor (Mexico City)
The Paragon Hotel Mexico City Santa Fe By Accor combines luxury with eco-consciousness. Travelers love the 24-hour gym, coworking spaces, and buffet breakfast. Its convenient location near Centro Medico ABC Santa Fe and helpful staff enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Studio Suite, 1 King Bed, Balcony

Executive Studio Suite, 1 King Bed, Balcony | View from room

Executive Studio Suite, 1 King Bed, Balcony

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (High Floor)

  • City view
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Executive Room, 1 King Bed

A hotel room with a large bed, a wooden wardrobe, a bedside table with a lamp, and a wall-mounted TV.

Premier Executive Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Executive Room, 2 Queen Beds

Premier Executive Room, 2 Queen Beds | View from room

Premier Executive Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite, 1 King Bed

View from room

Executive Studio Suite, 1 King Bed

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Santa Fe, a neighborhood in Mexico City, The Paragon Hotel Mexico City Santa Fe By Accor is in a shopping district. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and some of the area's popular attractions include Palacio de Bellas Artes and Parque Zoologico de Chapultepec. Check out an event or a game at Auditorio Nacional, and consider making time for KidZania Santa Fe, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Juan Salvador Agraz 97, Ave Real, Santa Fe, Mexico City, 05348

What's nearby

  • Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.
    Parque La Mexicana
    8 min walk - 0.5 miles
  • Santa Fe Center Mall
    7 min walk - 0.4 miles
  • Centro Medico ABC Santa Fe
    10 min walk - 0.6 miles
  • KidZania Santa Fe
    17 min walk - 0.9 miles
  • Expo Santa Fe Mexico
    5 min drive - 1.7 miles

Getting around

  • Santa Fé Station
    3 min drive
  • Mexico City Buenavista Station
    17 min drive
  • Benito Juarez International Airport (MEX)
    52 min drive

Restaurants

  • One o One
    3 min walk
  • Starbucks
    3 min walk
  • Panda Express
    2 min walk
  • AC Hotels Marriott Santa Fe
    1 min walk
  • Cielito Querido
    1 min walk

About this property

The Paragon Hotel Mexico City Santa Fe By Accor

Luxury hotel near Santa Fe Center Mall
Located close to Centro Medico ABC Santa Fe and Parque La Mexicana, The Paragon Hotel Mexico City Santa Fe By Accor provides dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • A banquet hall, luggage storage, and a 24-hour front desk
  • A reception hall, coworking spaces, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff and location
Room features
All 117 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 7.22 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 19.16 for adults and USD 9.72 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.33 per pet, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.16 for adults and USD 9.72 for children
  • Covered valet parking fee: USD 7.22 per night (in/out privileges)
  • Pet fee: USD 33.33 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Paragon Hotel Mexico City Santa Fe By Accor pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 33.33 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 7.22 per night.

What time is check-in at The Paragon Hotel Mexico City Santa Fe By Accor?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Paragon Hotel Mexico City Santa Fe By Accor?

Check-out is at noon.

Where is The Paragon Hotel Mexico City Santa Fe By Accor located?

Located in Santa Fe, this luxury hotel is within a 10-minute walk of Santa Fe Center Mall and Parque La Mexicana. Centro Medico ABC Santa Fe and KidZania Santa Fe are also within 15 minutes. Santa Fé Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Paragon Hotel Mexico City Santa Fe By Accor Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 763 out of 1005 reviews
Rating 8 - Good. 144 out of 1005 reviews
Rating 6 - Okay. 55 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean with great staff & food
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great food
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carolina

Just beautiful, the room was very nice I couldn’t take that away over my stay, I took pictures over night of my view, service impecable, the bell not so nice always as the people on the breakfast, front desk so professional, I will definitely caming back
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little bit smaller than i thought it would be, but the service was 5 stars. Since you set foot in the property everyone and I mean EVERYONE is polite and helpful. Thank you!!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tries extra hard to make your experience comfortable and memorable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view and location! Near to shopping mall and sport world gym
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view of the city!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Soohyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room condition
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

WAKANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and helpful. They tried their best for us. The room was spacious, clean and had a great view. Breakfast was also great in the restaurant with a wide selection of food.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Cristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent and nice views of the city the hotel staff are very nice except for the 3 guys at the vale parking they always had a bad attitude. But that doesn’t take any credit away from the rest of the staff great service and great hotel to stay in.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Kevin Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful warm comfortable rooms. Was let down by the food in the restaurant. The pasta is forgettable, as was the breakfast. I think they could do much better. The other hotels in the area have far better food options and quality. This was a surprise for such a fine hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is always great, it has some of the most comfortable beds I’ve seen, and the view is unbeatable. This time I had an issue when returning after hours to my room and the lady in the front desk went above and beyond to help me solve my problem. Can’t beat this kind of service.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Daniel

Liked: Staff & service, amenities
Overall, the property it’s good very clean. The beds are very comfortable and very clean, although I noticed that it has a lot of outdated things like TV , a build in radio-in the bathroom that does not work and the shower handle came off.. I think for the price they should really work on upgrading these items
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Kanako

Liked: Cleanliness, staff & service, room comfort

Great for business stay

This was my 2nd time staying here. The room was really big and very comfortable. Some staff did not speak English, so I had a bit of a hard time communicating. The sink was cracked, and that was disappointing. This is very far from the center of the city, so if you are looking for place to stay for the sightseeing, choose somewhere closer to the center.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best view rooms in Santa Fe , Mexico City

Great Room , great location. Just the restaurant and Bar were disappointing , no inventory of Tequilas ( on a menu) no chicken for chilaquiles, or freshly made eggs. just milky ( terrible looking) in A chaffing, boiling. I will go back to stay there everytime , love the rooms and the frontdesk staff, management need to pay attention to it's restaurant ,or close it, and just serve tea and coffee.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ERIKA MONSERRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay nice view
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tirso

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my to go hotel we love it!!!!
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Business friendly and convenient hotel
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

lucero

Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Oswaldo

Liked: Staff & service, amenities
Excelente hotel
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, prices and great staff. If you need to be in the Santa Fe area of Mexico City for business or pleasure this hotel is perfect.
Stayed 1 night in Jul 2025