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Hyatt Regency Mexico City

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Photo gallery for Hyatt Regency Mexico City

A spacious lobby with a modern staircase, two armchairs, and a large abstract wall structure. - Hyatt Regency Mexico City (Mexico City)
A spacious bar area with a long counter, red bar stools, and warm lighting. - Hyatt Regency Mexico City (Mexico City)
A rooftop lounge area with sunbeds and umbrellas, surrounded by greenery and modern architecture. - Hyatt Regency Mexico City (Mexico City)
A spacious, modern dining area with a long table and red chairs, surrounded by wooden walls and decorative elements. - Hyatt Regency Mexico City (Mexico City)
A modern indoor swimming pool with a geometric ceiling design, lounge areas with sunbeds, and a stone wall on one side. - Hyatt Regency Mexico City (Mexico City)
Luxury
5.0 star property
9.4

Exceptional

Polanco sanctuary with heated pool

Elegant Japanese cuisine awaits at Yoshimi's, where traditional flavors meet contemporary presentation. After dinner, unwind with a massage in the beautiful spa overlooking Chapultepec Park. The heated indoor pool provides year-round relaxation just steps from your luxurious room in Polanco.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed (Regency)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Room, 1 King Bed

9.2 out of 10
Wonderful
(82 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two single beds, a sofa, a small round table, and a headboard with a light fixture.

Room, 2 Twin Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Room, 2 Twin Beds (View)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Regency)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Regency, Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with sheer curtains.

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A conference room with a long table, six chairs, a coffee machine, and a TV on the wall.

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, a telephone, and a window with a view of the city.

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(33 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Regency, High Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with a city view.

Room, 1 King Bed (View)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, a window with a city view, and a padded headboard.

Room, 2 Twin Beds (View)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Polanco, a neighborhood in Mexico City, Hyatt Regency Mexico City is in the entertainment district and near a metro station. National Museum of Anthropology and Soumaya Museum are cultural highlights, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Paseo de la Reforma. Traveling with kids? Make time for Palacio de Bellas Artes, or check out an event or a game at Auditorio Nacional. Spend some time exploring the area's activities, including golfing. Visit our Mexico City travel guide
Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    2 min walk - 0.1 miles
  • A modern building with a glass facade, a lake with ducks, and surrounding trees.
    Chapultepec Park
    2 min walk - 0.1 miles
  • A panda resting on a wooden platform surrounded by greenery.
    Parque Zoologico de Chapultepec
    3 min walk - 0.2 miles
  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    3 min walk - 0.2 miles
  • A modern building with a large central column and a patterned facade.
    National Museum of Anthropology
    10 min walk - 0.6 miles

Getting around

  • Auditorio Station
    6 min walk
  • Mexico City Fortuna Station
    8 min drive
  • Benito Juarez International Airport (MEX)
    28 min drive

Restaurants

  • Regency Club
    5 min walk
  • Living Room Bar
    5 min walk
  • Karisma
    2 min walk
  • Fougasse
    3 min walk
  • Café Toscano
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Check-out is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Chapultepec Park. Auditorio Nacional and National Museum of Anthropology are also within 1 mi (2 km). Auditorio Station is 6 minutes by foot and Polanco Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Mexico City Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1221 out of 1483 reviews
Rating 8 - Good. 153 out of 1483 reviews
Rating 6 - Okay. 53 out of 1483 reviews
Rating 4 - Poor. 26 out of 1483 reviews
Rating 2 - Terrible. 30 out of 1483 reviews

Reviews

Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown, great staff who are very friendly. Very nice restaurant
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. The gym is one of the best onsite gyms in the area in my opinion. One of the biggest reasons I choose this place when staying in CDMX
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good restaurants well located
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very kind, always available to help, quality of breakfast excellent, everything amazing
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is always really good with a nice variety.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

NICLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great and perfect location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and hospitality
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. Room amenities were great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall hotel. I have stayed twice here. Beautiful hotel in the perfect location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
We had a great experience with the amazing staff, the delicious food and excellent location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, location was great, room was comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay at this property. I continue to return to the property because of its location as well as the condition/amenities and the excellent service provided by the staff. The hotel is located adjacent other 5 star properties and is close to major sites and excellent dining options. It doesn’t get much better than the Hyatt Regency.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice clean rooms. Staff very friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants in the property and near many other Michelin levels
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good restaurants, easy to get a cab.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Neal

Liked: Cleanliness, property conditions & facilities
The staff, service and food were all excellent.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

MAHESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Anie

Liked: Amenities
Very comfortable and friendly staff.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Convenient and clean good breakfast
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location in a safe but convenient location with lots of restaurants within walking distance
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff worked very hard
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, amenities, property conditions & facilities
It was a great breakfast and view
Stayed 3 nights in Jan 2026