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Hyatt Regency Mexico City

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Lobby - Hyatt Regency Mexico City (Mexico City)
Sundeck - Hyatt Regency Mexico City (Mexico City)
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine - Hyatt Regency Mexico City (Mexico City)
Meeting facility - Hyatt Regency Mexico City (Mexico City)
Indoor pool, sun loungers - Hyatt Regency Mexico City (Mexico City)
Luxury
5.0 star property
9.4

Exceptional

Polanco sanctuary with heated pool

Elegant Japanese cuisine awaits at Yoshimi's, where traditional flavors meet contemporary presentation. After dinner, unwind with a massage in the beautiful spa overlooking Chapultepec Park. The heated indoor pool provides year-round relaxation just steps from your luxurious room in Polanco.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (View)

Room, 2 Twin Beds (View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(32 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed (View)

  • Sleeps 2

View all photos for Room, 2 Twin Beds (View)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (View)

  • Sleeps 2

View all photos for Twin Room with Park View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Twin Room with Park View

  • Sleeps 2

View all photos for Regency King Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency King Suite

  • Sleeps 3

View all photos for Room With 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room With 2 Twin Beds

  • Sleeps 2

About the neighborhood

Located in Polanco, a neighborhood in Mexico City, Hyatt Regency Mexico City is in the entertainment district and near a metro station. Chapultepec Castle and Palacio de Bellas Artes are cultural highlights, and travelers looking to shop may want to visit Avenida Presidente Masaryk and Paseo de la Reforma. Traveling with kids? Make time for Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional. Spend some time exploring the area's activities, including golfing. Visit our Mexico City travel guide
Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.1 miles
  • Parque Zoologico de Chapultepec
    Parque Zoologico de Chapultepec
    3 min walk - 0.2 miles
  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    3 min walk - 0.2 miles
  • Auditorio Nacional
    Auditorio Nacional
    7 min walk - 0.4 miles
  • National Museum of Anthropology
    National Museum of Anthropology
    10 min walk - 0.6 miles

Getting around

  • Auditorio Station
    6 min walk
  • Mexico City Buenavista Station
    7 min drive
  • Benito Juarez International Airport (MEX)
    28 min drive

Restaurants

  • Regency Club
    5 min walk
  • InterContinental Club Lounge
    2 min walk
  • Alfredo Di Roma
    1 min walk
  • Agua y Sal Cebichería
    1 min walk
  • Au Pied de Cochon
    5 min walk

About this property

Hyatt Regency Mexico City

Luxury family-friendly hotel near Auditorio Nacional
Close to Avenida Presidente Masaryk and Parque Zoologico de Chapultepec, Hyatt Regency Mexico City provides a terrace, shopping on site, and a coffee shop/cafe. Indulge in a facial, a massage, and a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Latin American cuisine. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and car rentals on site. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • 3 outdoor tennis courts, express check-out, and express check-in
  • Guest reviews say great things about the helpful staff and location
Room features
All 755 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Video-game consoles, video games, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Check-out is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma, and Parque Zoologico de Chapultepec. Auditorio Nacional and Chapultepec Park are also within 15 minutes. Auditorio Station is 6 minutes by foot and Polanco Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Mexico City Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1174 out of 1437 reviews
Rating 8 - Good. 151 out of 1437 reviews
Rating 6 - Okay. 52 out of 1437 reviews
Rating 4 - Poor. 27 out of 1437 reviews
Rating 2 - Terrible. 33 out of 1437 reviews

Reviews

Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good restaurants well located
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is always really good with a nice variety.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

NICLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great and perfect location
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. Room amenities were great.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and hospitality
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall hotel. I have stayed twice here. Beautiful hotel in the perfect location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

KYRIAKOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice clean rooms. Staff very friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurants in the property and near many other Michelin levels
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, location was great, room was comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
We had a great experience with the amazing staff, the delicious food and excellent location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MAHESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff worked very hard
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great VIP lounge. Small rooms. Good food.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good restaurants, easy to get a cab.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Neal

Liked: Cleanliness, property conditions & facilities
The staff, service and food were all excellent.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Anie

Liked: Amenities
Very comfortable and friendly staff.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, amenities
Excellent location, beautiful suite, fabulous bathtub
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location in a safe but convenient location with lots of restaurants within walking distance
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Great lobby and bar. Delicious breakfast buffet. Clean and comfortable rooms.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marielena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sneha

Liked: Cleanliness, amenities, property conditions & facilities
The room was confortable and the area was very safe. Breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The room was spacious. In particular, I loved the breakfast!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Very good location with outstanding restaurants around Polanco and very safe location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms with great views. Perfect location with excellent service
Stayed 4 nights in Dec 2025