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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property
Enjoy top-notch amenities like multiple meeting rooms and express check-out options while you're treated to exceptional service.

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Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

Daily buffet breakfast (USD 18 per person) - Hyatt Regency Mexico City Insurgentes - WTC (Mexico City)
City view from property - Hyatt Regency Mexico City Insurgentes - WTC (Mexico City)
Gym - Hyatt Regency Mexico City Insurgentes - WTC (Mexico City)
Property entrance - Hyatt Regency Mexico City Insurgentes - WTC (Mexico City)
Meeting facility - Hyatt Regency Mexico City Insurgentes - WTC (Mexico City)
Hyatt Regency Mexico City Insurgentes - WTC, an upscale hotel near World Trade Center Mexico City, offers a vibrant atmosphere with 2 bars and a coffee shop/cafe. Guests can stay connected with in-room WiFi, energize at the 24-hour gym, or host events at the conference center and banquet hall. Dry cleaning/laundry services are available for convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Club Room, 2 Queen Beds

Daily buffet breakfast (USD 18 per person)

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Deluxe Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Junior Suite

Exterior

Junior Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace, City View

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Suite (Regency)

Exterior

Suite (Regency)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Pillowtop bed
2 bedrooms
  • 51 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
  • City view

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About the neighborhood

Located in Benito Juarez, a neighborhood in Mexico City, Hyatt Regency Mexico City Insurgentes - WTC is in a shopping district and near a metro station. Poliforum Siqueiros and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Zócalo. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Estadio Azteca. Visit our Mexico City travel guide
Map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100

What's nearby

  • Avenida Insurgentes
    Avenida Insurgentes
    1 min walk - 0.1 miles
  • 0_TR006253
    Poliforum Siqueiros
    2 min walk - 0.1 miles
  • Aerial panoramic view of Mexico City skyline and the WTC Building.
    World Trade Center Mexico City
    7 min walk - 0.4 miles
  • Pepsi Center
    7 min walk - 0.4 miles
  • Metropoli Patriotismo
    14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station
    9 min drive
  • San Pedro de los Pinos Station
    19 min walk
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • Starbucks
    1 min walk
  • Deigo Sushi & Ramen
    1 min walk
  • Suntory
    1 min walk
  • Principia Tasting Room
    1 min walk
  • Restaurant Palominos
    1 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

Upscale hotel near World Trade Center Mexico City
Located close to Poliforum Siqueiros and Parque Delta, Hyatt Regency Mexico City Insurgentes - WTC provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. In addition to a 24-hour gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, 7 meeting rooms, and a front-desk safe
  • An elevator, a reception hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Pillowtop mattresses and down comforters
  • Rainfall showers and hair dryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (USD 15 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (4,625 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 14 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Airport shuttle fee per child: USD 170 (roundtrip)
  • Covered valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

Is Hyatt Regency Mexico City Insurgentes - WTC pet-friendly?

Yes, Hyatt Regency Mexico City Insurgentes - WTC allows dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 15 per night.

What time is check-in at Hyatt Regency Mexico City Insurgentes - WTC?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Mexico City Insurgentes - WTC?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Mexico City Insurgentes - WTC provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per person applies.

Where is Hyatt Regency Mexico City Insurgentes - WTC located?

Located in Benito Juarez, this hotel is within a 10-minute walk of Poliforum Siqueiros and World Trade Center Mexico City. Parque Delta and Paseo de la Reforma are also within 3 mi (5 km). San Pedro de los Pinos Station is 19 minutes by foot and Chilpancingo Station is 20 minutes.

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Reviews

Hyatt Regency Mexico City Insurgentes - WTC Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 280 out of 389 reviews
Rating 8 - Good. 53 out of 389 reviews
Rating 6 - Okay. 19 out of 389 reviews
Rating 4 - Poor. 18 out of 389 reviews
Rating 2 - Terrible. 19 out of 389 reviews

Reviews

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything 10/10 location, friendly and kind staff members 😊
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room and everything was well maintained and looked brand new. Very nice location as well, everything you need within walking distance.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Liked: Amenities, property conditions & facilities
Great service with good people
Stayed 3 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff was wonderful and attentive. We had a great time with amazing service from everyone. Would 10/10 recommend this location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Loved the shower. Loved drinking wine on the balcony. Staff are just the kindest friendliest people out there. Most probably it will be my hotel of choice next time Im in CDMX
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good . Manager and staff exceptional. Wish other hotels would have the level of service you offered. 11 out of 10
Stayed 2 nights in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heat service and people
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on Insurgentes Avenue. Good restaurants around.
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected great hotel

Beautiful hotel, check in process was longer than expected but the quality of the room and amenities was as expected from Hyatt. Great area, safe, quiet and pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Sevda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful clean Hotel, rooms a big and very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great service, nice rooms. Gym is OK. Several dining options around. Although it is very well located in the city, the area is not that walkable.
Stayed 2 nights in Jun 2025

10/10 Excellent

DR JESUS A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Top notch service, rooms are new and modern, location is also excellent
Stayed 1 night in Mar 2025

10/10 Excellent

NERMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was excellent. The staff was attentive, very polite and helpful. Room was perfect. Would stay there again.
Stayed 5 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay on business or vacation. Friendly staff excellent service! Check in was easy. I requested a taxi for the following day. The front desk arranged everything. I would definitely stay at the property again.
Stayed 1 night in Mar 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here 6 months ago ans the check in has improved a lot
Stayed 1 night in Apr 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the location, staff and it was clean
Stayed 2 nights in Aug 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality four star hotel. Room was adequately, spacious, very clean, with a very comfortable bed. Employees are generally friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used an ADA room and it was exceptional. Every detail was covered for my wheelchair needs- from the height of the bed to the roll in shower and large space. Will definitely be coming back here.
Stayed 1 night in Apr 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel. Very clean and staff was always polite and helpful. Could step up a little in it's buffet options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom. Could use a desk though. Very good restaurant.
Stayed 3 nights in Aug 2024

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with how beautiful the building and decor are. High quality, good finishes, and elegant. The lobby bar and restaurant look great. The room was spacious, looked brand new, and very modern. It also had a balcony, but would have liked for it to face the WTC which I think would have been a nicer view.
Stayed 1 night in Feb 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute perfection in Mexico City.

What an incredibly wonderful experience to stay at this hotel. I travel a lot and it’s rare that a hotel is absolute perfection. Such is the case with the Hyatt Regency Mexico City Insurgentes. I would not hesitate to recommend this hotel to anyone looking for a quiet hotel in the WTC. I look forward to my next day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico City vacation

Hotel was great, clean, and walking distance to lots of restaurants, tap rooms, and stores. The staff was extremely friendly, and helpful. Specifically, Jesus from the breakfast buffet, Oswaldo, Maria Lupe, and Allison from the bar. They gave us so many tips on where to go and doz
Stayed 7 nights in May 2024