Hyatt House Mexico City/Santa Fe

4.0 star property
Upscale hotel, walk to Santa Fe Center Mall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hyatt House Mexico City/Santa Fe

Photo gallery for Hyatt House Mexico City/Santa Fe

Exterior
Studio, 1 King Bed with Sofa bed, Balcony | Balcony
Premium bedding, down comforters, in-room safe, desk
Serves breakfast, lunch, and dinner
Lobby

Overview of Hyatt House Mexico City/Santa Fe

Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Mexico City
  • Popular LocationSanta Fe Center Mall8 min walk
  • Popular LocationSan Pedro de los Pinos Station12 min drive
  • Popular LocationBarranca del Muerto Station30 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)42 min drive

Room options

Room, 1 King Bed, Accessible (With Shower)

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

cleanliness

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Balcony

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

cleanliness

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

cleanliness

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Mexico City

Hyatt House Mexico City/Santa Fe is located in Santa Fe, a neighborhood in Mexico City, and is in a shopping district. Paseo de la Reforma and Palacio de Bellas Artes are notable landmarks, and travelers looking to shop may want to visit Antara Polanco and Centro Comercial Perisur. Santa Fe Center Mall and Teatro Zentrika are two other places to visit that come recommended.

What's nearby

  • Santa Fe Center Mall - 8 min walk
  • Centro Medico ABC Santa Fe - 8 min walk
  • Ciudad de los Ninos - 15 min walk
  • Parque La Mexicana - 16 min walk
  • Expo Santa Fe Mexico - 3 min drive

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 36 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive

Restaurants

  • Santa Fe - 4 min walk
  • Taquearte - 2 min walk
  • Starbucks - 5 min walk
  • El Japonez - 5 min walk
  • Bellaria - Mexico - 4 min walk

About this property

Hyatt House Mexico City/Santa Fe

Upscale hotel near Santa Fe Center Mall
Located close to Teatro Zentrika, Hyatt House Mexico City/Santa Fe provides a grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services. The onsite restaurant, H Bar, features international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), express check-out, and express check-in
  • ATM/banking services, smoke-free premises, and a 24-hour front desk
  • A front-desk safe, a computer station, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast
Room features
All 119 rooms boast comforts such as premium bedding and wet bars, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 275 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 275 per night
  • Pet fee: MXN 1500 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

Does Hyatt House Mexico City/Santa Fe have a pool?

Yes, this property has an outdoor pool.

Is Hyatt House Mexico City/Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of MXN 1500 per pet, per week. Service animals are exempt from fees.

How much is parking at Hyatt House Mexico City/Santa Fe?

Self parking is available for MXN 275 per night.

What time is check-in at Hyatt House Mexico City/Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt House Mexico City/Santa Fe?

Check-out is at noon.

Where is Hyatt House Mexico City/Santa Fe located?

Located in Santa Fe, this hotel is within a 15-minute walk of Santa Fe Center Mall and Teatro Zentrika. Santa Fé Station is 18 minutes by foot.

Hyatt House Mexico City/Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 617 reviews" "
Rating 8 - Good. 124 out of 617 reviews" "
Rating 6 - Okay. 42 out of 617 reviews" "
Rating 4 - Poor. 20 out of 617 reviews" "
Rating 2 - Terrible. 19 out of 617 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good. We had an issue upon the check in with the difference in currency rate of the hotel and Expedia but the manager Graciela resolved the issue. We are very grateful. She is an excellent professional. The rooms are quite comfortable. The kitchen is super basic, not to show your culinary talents in full. But basic for the simple cooking. The breakfasts are the same every day which may be annoying if you stay for a long time. The restaurant is good. The staff is very good too. In the end we asked one of the receptionist to send for us a postcard as we forgot to buy a stamp and it was a day off, the post offices were closed. He agreed to send the postcards for us. Hopefully, we’ll receive them. The location is quite far from the city center but the area is good. The excellent park La Mexicana is 15 mins walking. Can recommend the hotel.
Stayed 9 nights in Feb 2024

2/10 Terrible

Julia

Stayed 1 night in Mar 2024

4/10 Poor

Julia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were cockroaches and I got bit on both arms by something. A total of 9 bite marks. The staff was great but it wasn’t the cleanest.
Stayed 6 nights in Feb 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

semron Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

ALICIA

Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Stayed 1 night in Jan 2024

8/10 Good

Camilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in Mexico City for business trips to the Santa Fe area. Good value. Attractive lobby, business center, rooms, and restaurant. Not lavish but something about the lighting and decor makes it unusually attractive. Hangers for female travelers. One bad thing: blow dryer is so weak it takes forever to dry your hair. Pack your own.
Stayed 1 night in Dec 2023

4/10 Poor

Francisco

Stayed 1 night in Nov 2023