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Hotel San Lucas

3.0 star property
Hotel with free parking, near Zócalo

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Photo gallery for Hotel San Lucas

Reception
Restaurant
Double Room, 2 Queen Beds | Desk, laptop workspace, soundproofing, free WiFi
Reception
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for PET FRIENDLY

PET FRIENDLY | Desk, laptop workspace, soundproofing, free WiFi

PET FRIENDLY

Highlights

Soundproofed
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Pet friendly
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Desk, laptop workspace, soundproofing, free WiFi

Double Room, 2 Queen Beds

Highlights

Soundproofed
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room (3 camas Queen)

Triple Room (3 camas Queen) | Desk, laptop workspace, soundproofing, free WiFi

Triple Room (3 camas Queen)

Highlights

Soundproofed
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • 40 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 King Bed

Highlights

Soundproofed
Flat-screen TV
Ceiling fan
Rainfall showerhead
Private bathroom
Cable channels
Wardrobe or closet
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6 Plaza San Lucas Cuauhtémoc, Mexico City, CDMX, 6090

What's nearby

  • National Palace - 13 min walk - 0.7 miles
  • Zócalo - 15 min walk - 0.8 miles
  • Palacio de Bellas Artes - 3 min drive - 1.4 miles
  • Alameda Central - 4 min drive - 1.7 miles
  • Paseo de la Reforma - 4 min drive - 2.2 miles

Getting around

  • Pino Suarez Station - 5 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 15 min drive

Restaurants

  • ‪Pino Suárez Metro Station - ‬2 min walk
  • ‪Hamburguesas al Carbon - ‬3 min walk
  • ‪Café Jimmy Boy - ‬7 min walk
  • ‪Sukiya - ‬3 min walk
  • ‪Taqueria Eduardo - ‬4 min walk

About this property

Hotel San Lucas

Hotel near Zócalo
Close to Palacio de Bellas Artes, Hotel San Lucas provides dry cleaning/laundry services, a restaurant, and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A vending machine, smoke-free premises, and a front-desk safe
Room features
All 91 rooms offer comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 300 for adults and MXN 200 for children
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet (varies based on length of stay), plus a deposit of MXN 250 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children
  • Pet deposit: MXN 250 per night
  • Pet fee: MXN 250 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel San Lucas Ciudad de México
San Lucas Ciudad de México
Hotel Hotel San Lucas Ciudad de México
Ciudad de México Hotel San Lucas Hotel
San Lucas
Hotel Hotel San Lucas
Hotel San Lucas Mexico City
Hotel Hotel San Lucas Mexico City
Mexico City Hotel San Lucas Hotel
San Lucas Mexico City
San Lucas
Hotel Hotel San Lucas
Hotel San Lucas Hotel
Hotel San Lucas Mexico City
Hotel San Lucas Hotel Mexico City

Frequently asked questions

Is Hotel San Lucas pet-friendly?

Yes, Hotel San Lucas allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 250 per night and a fee of MXN 250 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel San Lucas?

Self parking is free at this property.

What time is check-in at Hotel San Lucas?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel San Lucas?

Check-out is at 1:00 PM. Late check-out is available for a fee.

Where is Hotel San Lucas located?

Located in Downtown Mexico City, this hotel is within a 15-minute walk of Museum of Mexico City and Zócalo. Palacio de Bellas Artes and Paseo de la Reforma are also within 3 mi (5 km). Pino Suarez Station is 5 minutes by foot and Merced Station is 11 minutes.

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Hotel San Lucas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 117 out of 257 reviews
Rating 8 - Good. 86 out of 257 reviews
Rating 6 - Okay. 21 out of 257 reviews
Rating 4 - Poor. 13 out of 257 reviews
Rating 2 - Terrible. 20 out of 257 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marvin

Everything was amazing
Stayed 6 nights in May 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pino Suarez is a business district so the location of this hotel is a great benefit to me. For those who desire to see Zocalo it is easy to reach by walking. The only weakness I noticed is the kitchen is short staffed. A simple buffet style meal in the morning is available but there did not appear to be anyone preparing meals from the menu for other times of the day.
Stayed 3 nights in Mar 2025

8/10 Good

NORMA

Liked: Cleanliness, staff & service
Room is ok, good value for money but the area is sketchy.
Stayed 1 night in Jan 2025

6/10 Okay

Aaron

Its ok for 1 night and is very close to el zocalo there is thousands of people as soon as you walk outside!
Stayed 1 night in Sep 2024

6/10 Okay

marcos jose

Disliked: Cleanliness, property conditions & facilities
Nothing. Very bad experience
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Vinod

Liked: Cleanliness, staff & service, room comfort

Experience

It’s a nice hotel but the water is very low at the bathroom but it’s a good hotel to stay if that is fine with you.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ruth Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and affordable! Fully recommend! Vip service!
Stayed 1 night in Jul 2024

4/10 Poor

Norma

Liked: Staff & service
Disliked: Cleanliness
They are supposed to clean daily, but they don't. They put the same blankets back and fold the same towels. They don't clean the shower area properly.
Stayed 3 nights in Dec 2024

10/10 Excellent

KAREN REBECA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Verty dirty and unsafe neighborhood; room access was terrible
Stayed 5 nights in Sep 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property
Stayed 3 nights in Feb 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

The room was big , they clean everyday , the breakfast was good ,the staff was nice , the price was good , the only problem is where is it but if you don't go out at night you don't have any problems
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex Santos

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet in our room (316) barely flushed because parts of the flushing mechanism are badly in need of replacement. Breakfast never started on time during the duration of our stay. The food offerings were monotonous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

vERY GOOD
Stayed 1 night in May 2024

4/10 Poor

reyna

Liked: Cleanliness, staff & service
The only problem is the people smoking, gave us a huge headache
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found bed bugs in the room, front office kept denying it ànd told us to leave
Stayed 2 nights in Aug 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets dirty hotel dirty
Stayed 1 night in Feb 2023

10/10 Excellent

Quely

Liked: Cleanliness, property conditions & facilities
Water pressure was extremely low.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Disliked: Staff & service

Terrible Customer service

The room is pretty basic. Which is fine. We normally stay at more budget type places anyways. However, we found the room not very clean and there were bugs. The water pressure in sink is lacking, but for the shower- there was a lot of pressure that it splashed out to the floor (there is no door to shower). The bathroom door is transparent and didn't close so there wasn't much privacy. The location is really great (mainly why we picked it). We also booked because on Hotels.com it says "breakfast included." Upon arrival, we were told that breakfast was not included because it was not on their piece of paper (and we showed them the booking page and confirmation page saying breakfast included). After discussing with 4 employees, the answer was: you (as the client) have to contact expedia and deal with the issue. We do not own our mistake. Even though they admitted that they are the ones who put the information into expedia. Eventually, several hours later, we received a text from another employee apologizing for the mistake and gave us 2 breakfast coupons (1 for each night). They said we can still use that day's coupon for the afternoon. Upon arriving back, the cook said no, she was not going to give us the meal (it is just toast and yogurt). Would we stay here again? No.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar demasiado cómodo y con excelente atención por parte de su personal. Solo como retroalimentación: los datos móviles suelen fallar mucho dentro de las instalaciones y internet wifi también
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

José Ib Gumaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

edgar

Liked: Staff & service
Buenos cuartos pero sin agua caliente
Stayed 1 night in Apr 2025