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Hotel Polanco

3.0 star property
Hotel with a fitness center, a short walk to Paseo de la Reforma

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Photo gallery for Hotel Polanco

Front of property
1 bedroom, in-room safe, desk, free WiFi
Staircase
Lobby
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

7.0 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Auditorio Nacional - 10 min walk - 0.6 miles
  • Parque Zoologico de Chapultepec - 15 min walk - 0.8 miles
  • Antara Polanco - 15 min walk - 0.8 miles
  • Angel of Independence Monument - 5 min drive - 2.6 miles

Getting around

  • Auditorio Station - 14 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Gin Gin - ‬4 min walk
  • ‪Parole Polanco - ‬3 min walk
  • ‪Tacos de la Sombrilla Azul - ‬7 min walk
  • ‪Manaw Thai Kitchen - ‬4 min walk
  • ‪Dante Brasa y Fuego - Polanco - ‬3 min walk

About this property

Hotel Polanco

Hotel near Paseo de la Reforma
Close to Auditorio Nacional and Antara Polanco, Hotel Polanco provides dry cleaning/laundry services, a gym, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • 1 meeting room, a 24-hour front desk, and an elevator
  • Tour/ticket assistance and smoke-free premises
Room features
All 71 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

Is Hotel Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Polanco?

Hotel Polanco doesn't offer parking.

What time is check-in at Hotel Polanco?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Polanco?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Lincoln Park and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 10 minutes. Auditorio Station is 14 minutes by foot and Polanco Station is 17 minutes.

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Hotel Polanco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 197 out of 474 reviews
Rating 8 - Good. 148 out of 474 reviews
Rating 6 - Okay. 67 out of 474 reviews
Rating 4 - Poor. 34 out of 474 reviews
Rating 2 - Terrible. 28 out of 474 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Gitta

Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024

8/10 Good

Adrián

Good location
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023

4/10 Poor

Luciano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024

6/10 Okay

Donald

Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023

8/10 Good

L Tania

Liked: Cleanliness, staff & service, amenities
You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

8/10 Good

JULIO

Liked: Cleanliness, staff & service
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
Stayed 1 night in Nov 2023

8/10 Good

robert

Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023

8/10 Good

Igor

Liked: Cleanliness

Old style in the hearth of Polanco

The location of the hotel is ideal to go around in Polanco. Near the park, near the restaurants and the nightlife. Quiet and safe, the Hotel is a bit "old" but clean and the service is puntual and not invasive. No brakfast available but you have a lot of cafes and patiseries at 2-3 minutes walking distance. The room's toilet have no window ant his keeps the humidity level in the room quite high. Very clean but a little bit old fashined.
Stayed 4 nights in Jul 2024

6/10 Okay

Hong-Dar

Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

René Iván

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Jul 2023

8/10 Good

Zureyma

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Zona muy cara para comer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En muy buen estado a pesar de la antiguedad de la misma
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela

Stayed 2 nights in May 2025

8/10 Good

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, personal atento, habitación 317, pero no tuve agua caliente en la noche para bañarme y en la mañana entre tibia y caliente. Aún así ya reserve de nuevo con ustedes, ojalá y arreglen el tema del agua en las regaderas.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Limpieza , comodisd
Stayed 1 night in May 2025

10/10 Excellent

MARIA FERNANDA

Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Stayed 1 night in May 2025