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Hotel Playa Internacional

Property class: 2.5

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Photo gallery for Hotel Playa Internacional

A hotel room with a large bed, a long dark wooden bench, and two large mirrors on the wall. - Hotel Playa Internacional (Mexico City)
A bathroom with two large tubs, a mirror, and a sink. - Hotel Playa Internacional (Mexico City)
A building entrance with a brick facade, a potted plant, and a cat on the ground. - Hotel Playa Internacional (Mexico City)
A corridor with a tiled floor, a wooden ceiling, and walls painted in a light color. - Hotel Playa Internacional (Mexico City)
A building with multiple windows, some with metal grilles and others with wooden frames. - Hotel Playa Internacional (Mexico City)
Close to Zócalo and Palacio de Bellas Artes, Hotel Playa Internacional has plenty to offer. Stay connected with free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed

A room with a bed, a bathroom with a sink, and a yellow wall.

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, each with a patterned bedspread, a nightstand with a phone, and a vase with flowers on the wall.

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

A bathroom with two large tubs, a mirror, and a sink.

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Cuauhtémoc, a neighborhood in Mexico City, Hotel Playa Internacional is near the airport. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Auditorio Nacional. Visit our Mexico City travel guide
Map
Calle Nezahualcóyotl 52, Cuauhtémoc, Centro, Mexico City, CDMX, 06080

What's nearby

  • A vibrant street market with colorful murals and various stalls selling sunglasses and other items.
    Mercado de San Juan
    10 min walk - 0.6 miles
  • A white monument with a statue of a woman holding a torch and a man.
    Alameda Central
    15 min walk - 0.8 miles
  • A large historic building with a golden dome, surrounded by a bustling square with people and greenery.
    Palacio de Bellas Artes
    15 min walk - 0.8 miles
  • A city square with historic buildings and a flag.
    Zócalo
    15 min walk - 0.8 miles
  • A building with a sign that reads "ARENA MEXICO" and "Tritonia".
    Arena México
    4 min drive - 1.2 miles

Getting around

  • Isabel la Catolica Station
    4 min walk
  • Mexico City Fortuna Station
    11 min drive
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • Vips
    2 min walk
  • El Camaron Guasaveño
    3 min walk
  • El Dicharachero
    3 min walk
  • Super Tortas y Tacos "El Leon
    2 min walk
  • Toks
    3 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Playa Internacional pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Playa Internacional?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Playa Internacional?

Check-out is at 1:00 PM.

Where is Hotel Playa Internacional located?

Located in Cuauhtémoc, this hotel is within 1 mi (2 km) of Madero Street, Zócalo, and Palacio de Bellas Artes. Paseo de la Reforma and Angel of Independence Monument are also within 3 mi (5 km). Isabel la Catolica Station is only a 4-minute walk and Salto del Agua Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Playa Internacional Reviews

7.4

Good

7.8

Cleanliness

6.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 82 out of 262 reviews
Rating 8 - Good. 94 out of 262 reviews
Rating 6 - Okay. 38 out of 262 reviews
Rating 4 - Poor. 21 out of 262 reviews
Rating 2 - Terrible. 27 out of 262 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside and area was nothing special however lovely inside with cleans rooms, nice decor with tiling. Our first room was near the elevator which was noisy however we were able to change rooms. Easy walk to Centro.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Cleanliness
I say things honestly about the property and it sounds bad. But that’s not my opinion of the property. I liked the property and the neighborhood. You formed the questions to where my answers sounded bad, but they aren’t. It was a great hotel. The area had lots of public transit was close to lots of restaurantes and shopping and metro. It was dirty and old and the streets were filled with trash and there were limited bathrooms but I liked it. It had some bad, but overall it was really good and enjoyable. Except all the people flashing lights and honking horns at me and sounding sirens. If you don’t want the truth published, then stop doing things you don’t want published. I was forced to edit facts out of this review.
Stayed 8 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but I rested well. Room was clean, beds were comfy.
Verified review

6/10 Okay

Liked: Amenities
A good place
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the vintage design of the room.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
First room had bed bugs. Moved and second Room didn’t . Can hear working girls all night. Some megaphone announcements starting early . Price was cheap shower was hot and big , wifi was good.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Amenities
Excelente personal
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Disliked: Amenities
Bed bugs.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bed was a bit hard for me. Close to metro and night life
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
the place was insecure, the person that worked there are so rude, and you can't go out after 10 pm. The are is also insecure an old. stay away
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything fine
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to say
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Suite 500 was fancy, has boutique feel, wall-to-floor mirrors, custom made furniture and decor, functional large jacuzzi. Facing street, with horrible noises all days and nights. Internet was from 1999, dropping left and right, totally spotty and frustratingly unreliable. WiFi during my 2-night stay was just a giant waste of time. Previous stay in December was perfect.
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need a refund
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bed bugs in Room 505, I woke up and found them in my bed and I was bitten 25 times. I complained and demanded to moce to a new room (it was 2am!) and moved into Rm 506, which seemed ok. I awoke and went to work, further bite appeared on me and I discovered bed bugs at 12am. I phoned Hotels.com who promised to "take care of everything" and get me a full refund. They did not, so I had to return and demand a refund in person. The owver said I could not have a refudn for the days I had been there, so I also asked Hotels.com to compensate me, or I would take them to court, which they did. Hotels.com's site barely mentions bed bugs in its reviews: on Google there are nearly 40 reviews about bed bugs. I moved to a better hotel for the rest of my week.
Stayed 6 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Facilities were functional and seemingly clean, but had a poor appearance. The toilet/shower room had an industrial-type toilet with no seat at all. Hot water was only moderately hot. If the ambient temperature was any colder the hot faucet's temperature wouldn't have been hot enough for a comfortable shower. The maintenance/cleaning personnel used this loud PA system at any time of day or night to announce which rooms needed attention. Even if you're not a light sleeper it gets very annoying after a while. Even the person at the lobby suggested me to only pay one night at a time in case I decided to move out early. That was a big red flag. On day 3 of my 3-night day stay I woke up with a rash and hives consistent with bed bug bites. Had to isolate all my clothes treat them for bedbugs when I got back home. Not worth all the hassle for the price.
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away! Bed Bugs, Prostitution, and Scams

This hotel was one of the worst we’ve ever stayed at. We usually book on Airbnb, but because of Dia de Muertos all the Airbnb’s in our prices ($25 a night) were booked so we had to book through hotels.com. Truthfully we’ve not had good luck with hotels.com. The main problem with this hotel was bedbugs. It was infested with bedbugs and mosquitoes. There are also quite a few prostitutes who screamed and hollered all night long, and you could hear it through the walls and open windows. This is the 1st hotel anyone has ever tried to scam us at & our door was super messed up. Every time we tried to go in, we had to get assistance. The front desk guy even had to take the handle off of the door so that we could get in one day. It was just a mess. But they did have 24/7 porn channels on the TV; when it worked at least. So I guess that’s a plus?!?! Not for us. But for the prostitutes atleast. Just don’t bring your kids here. Or your wife. On second thought just stay away from it. There was a nice hotel a few doors down for $35 a night that we ended up staying at instead. I recommend staying there or anywhere else really. As far as being scammed, reviews state that other patrons had similar experiences. The young guy told us we had to pay more money to stay and when we didn’t he held us up for several hours repeating the same thing. We refused to pay & left but it ruined our plans for the day. Check out our full review here https://youtu.be/Grs1VAT66PA?si=9Q7s_7T-jwygmgia
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiendas cercanas
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca el metro salto del agua y negocios locales. Las instalaciones en buen estado y de buen gusto... Solo es necesario reforzar las ventanas para disminuir el ruido de la calle. Agua Caliente, WiFi y carta para solicitar alimentos. Lo recomiendo ampliamente
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Cama terrible, almohadas peores, baño diminuto, tv sin nitidez, sin WiFii, chicas de prepago en la enteada
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Es un hotel para dormir o algo más no es familiar es para adultos y por la ubicación y seguridad está súper bien la calle tranquila cerca del metro y del centro histórico que más quieres
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiendas cercanas
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El cuarto donde tocó, muy cerca de un compresor o bomb de agua, por lo que genera mucho ruido para poder dormir
Stayed 2 nights in Feb 2026