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Hotel Metropol

3.0 star property
Hotel with free valet parking, a short walk to Palacio de Bellas Artes

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Photo gallery for Hotel Metropol

Reception
Lobby
Gym
Luxury Room | Desk, iron/ironing board, free WiFi, bed sheets
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 3
  • 2 Queen Beds

View all photos for Elite Room

Elite Room | Desk, iron/ironing board, free WiFi, bed sheets

Elite Room

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Desk, iron/ironing board, free WiFi, bed sheets

Premier Room

Highlights

Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

Highlights

Separate sitting area
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
Desk
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room

Premier Room | Private kitchen

Premier Room

Highlights

Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, 3 Twin Beds

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
Desk
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Room

Junior Room | Desk, iron/ironing board, free WiFi, bed sheets

Junior Room

Highlights

Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Room

Highlights

Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

Highlights

Separate sitting area
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 King Bed

Highlights

Separate sitting area
Connecting rooms available
LED TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room | Desk, iron/ironing board, free WiFi, bed sheets

Premier Room

Highlights

Connecting rooms available
LED TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050

What's nearby

  • Alameda Central - 3 min walk - 0.2 miles
  • Palacio de Bellas Artes - 8 min walk - 0.5 miles
  • Paseo de la Reforma - 13 min walk - 0.7 miles
  • Monument to the Revolution - 15 min walk - 0.8 miles
  • Zócalo - 19 min walk - 1.0 mile

Getting around

  • Juarez Station - 4 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Bósforo Mezcalería - ‬1 min walk
  • ‪Casa Barista - ‬1 min walk
  • ‪El Rincon Tapatio - ‬2 min walk
  • ‪Take a Wok, Centro - ‬1 min walk
  • ‪Carl's Jr. Independencia - ‬1 min walk

About this property

Hotel Metropol

Hotel near Palacio de Bellas Artes
Close to Alameda Central and Monument to the Revolution, Hotel Metropol provides a free manager's reception, a hair salon, and dry cleaning/laundry services. The on-site restaurant, La Goleta, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All 150 rooms have amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 160 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Goleta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 160 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Frequently asked questions

Is Hotel Metropol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Metropol?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Metropol?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Metropol?

Check-out is at 1 PM.

Where is Hotel Metropol located?

Located in Reforma, this hotel is within a 5-minute walk of Teatro Metropólitan and Alameda Central. Palacio de Bellas Artes and Paseo de la Reforma are also within 15 minutes. Juarez Station is only a 4-minute walk and San Juan de Letran Station is 6 minutes.

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Hotel Metropol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1006 reviews
Rating 8 - Good. 363 out of 1006 reviews
Rating 6 - Okay. 142 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to deal immigration meetings, good value, friendly staff and restaurant is excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge pacheco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very decent hotel with air conditioning, elevators, and a buffet breakfast (not included.) It is in a noisy neighborhood though, even with my window closed I could hear dogs barking and cars outside.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.
Stayed 5 nights in Dec 2024

4/10 Poor

juan

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
My room was infested with bedbugs. I couldn't sleep and ended up with a lot of bites and pain. I caught a couple of bedbugs and took them to the front desk, but they just said they would clean the room.
Stayed 4 nights in May 2025

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very well location
Stayed 2 nights in Sep 2023

6/10 Okay

Maria A.

Liked: Cleanliness, amenities
Easy access to restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, very good
Stayed 1 night in Nov 2024

8/10 Good

IWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice and quiet.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Liked: Cleanliness
The hotels website advertised a shuttle between hotel and airport, but this was not the case. Maybe there was an interpretation that i got wrong.
Stayed 1 night in Feb 2025

8/10 Good

Denyse

Liked: Cleanliness, staff & service
Very good situation, perfect breakfast, réception ok,
Stayed 7 nights in Nov 2023

8/10 Good

Estrella

Liked: Staff & service, property conditions & facilities
Hotel was good for the value. Staff was friendly. The room had an extra floor fan which was a nice touch. The bathroom could’ve been cleaned better, there was hair on the side of the toilet and the towels were stained. Luckily I travel with my own towel. The linens were also stained with black marks. Overall, for the price it was ok and it was a walkable distance to Avenida Juarez.

8/10 Good

Damian

Disliked: Staff & service
The guy at the front desk wasn’t very friendly
Stayed 1 night in Sep 2024

4/10 Poor

Jorge J.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very old and felt dirty
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Hair on the pillow, hair in the glass cup

Pro: The hotel is located in the historical center. Cons: The sheets are ok, but there was hair on the pillow, and hair in the cup The room key card fails during the stay and requires a reactivation at the front desk The neighborhood is not safe after night, a robbery happened right in front of my eyes (not the hotel’s fault though)
Stayed 1 night in Apr 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Air Conditioning. Even though there were fans provided, the room remains about 78 degrees throughout the night. Other than no A/C the hotel is nice and very well located for sightseeing. Staff is very nice.
Stayed 2 nights in Apr 2024

6/10 Okay

Noelia Agredano

Disliked: Cleanliness, amenities, property conditions & facilities
Three days in to a five day stay, they replaced clean pillowcases with dirty ones, they replaced the sheets with holes with sheets without holes, and the replaced towels had holes, the hair dryer did not work, The room had no heat or air other than an oscillating fan with heater on a stand; the rooms/furniture are from the 60’s, other than a 10 year old televisión, probably have never been updated.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una buena opción para descansar cerca del centro histórico.
Stayed 2 nights in Apr 2025

10/10 Excellent

oscarJavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente calidad y servicio
Stayed 3 nights in Apr 2025

10/10 Excellent

GREGORIA

8y7
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta todo muy bien. Solo j con un abanico pequeño no la hace apenas uno de techo grande por k si hsce calor
Stayed 1 night in Apr 2025