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Hotel Mallorca

3.0 star property
Hotel with free parking, 6-minute walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Mallorca

Front of property
Lobby
Cooked-to-order breakfast on weekdays (MXN 100.00 per person)
Lobby
Interior
Hotel Mallorca in central Mexico City offers a lively atmosphere with convenient on-site dining. Guests enjoy WiFi in public areas, freshly prepared breakfast, and practical services like luggage storage and concierge assistance.

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Desk

Standard Room

Highlights

TV
Private bathroom
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk

Double Room

Highlights

TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed | Desk

Superior Single Room, 1 Double Bed

Highlights

TV
Private bathroom
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk

Superior Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Desk

Double Room Superior

  • Sleeps 4

View all photos for Room Superior

Desk

Room Superior

  • Sleeps 2

View all photos for Single Room Standard

Desk

Single Room Standard

  • 15 sq m
  • Sleeps 2

View all photos for Double Room Standard

Desk

Double Room Standard

  • 23 sq m
  • Sleeps 4

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About the neighborhood

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470

What's nearby

  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Monument to the Revolution - 10 min walk - 0.6 miles
  • U.S. Embassy - 14 min walk - 0.8 miles
  • Angel of Independence Monument - 17 min walk - 0.9 miles
  • Palacio de Bellas Artes - 7 min drive - 1.4 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Tortas El Gallo - ‬3 min walk
  • ‪Pasteleria Geros - ‬2 min walk
  • ‪Fonda Sugey Marisol - ‬3 min walk
  • ‪Barbacoa - ‬1 min walk

About this property

Hotel Mallorca

Hotel near Paseo de la Reforma
Close to Monument to the Revolution and Angel of Independence Monument, Hotel Mallorca provides a bar, a restaurant, and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and concierge services
  • An elevator, a banquet hall, and a porter/bellhop
More conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Similar properties

Property entrance

Hotel Sevilla

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  • Free WiFi
  • Restaurant
  • Gym
7.8 out of 10, Good, 1,042 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Smooth flooring in public areas

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Free WiFi in public areas has a 2-device limit

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Frequently asked questions

Is Hotel Mallorca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mallorca?

Self parking is free at this property.

What time is check-in at Hotel Mallorca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Mallorca?

Check-out is at 11:00 AM.

Where is Hotel Mallorca located?

Located in Reforma, this hotel is within a 15-minute walk of Paseo de la Reforma, Monument to the Revolution, and U.S. Embassy. Angel of Independence Monument and Alameda Central are also within 1 mi (2 km). San Cosme Station is 13 minutes by foot and Metrobús Revolución Station is 13 minutes.

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Reviews

Hotel Mallorca Reviews

5.8

6.4

Cleanliness

7.8

Location

6.2

Staff & service

5.8

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 137 out of 970 reviews
Rating 8 - Good. 231 out of 970 reviews
Rating 6 - Okay. 225 out of 970 reviews
Rating 4 - Poor. 141 out of 970 reviews
Rating 2 - Terrible. 236 out of 970 reviews

Reviews

10/10 Excellent

Isabel Adelina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close.
Stayed 2 nights in Sep 2025

2/10 Terrible

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they are very profesional
Stayed 3 nights in Aug 2025

6/10 Okay

Akshat

Disliked: Property conditions & facilities
Not a great stay. Would not recommend unless you do not have any other option.
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 5 nights in Mar 2025

2/10 Terrible

Elia Casas de

Disliked: Cleanliness, amenities, property conditions & facilities
It needs to be renewed
Stayed 6 nights in Jul 2025

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything, but the location. First and last time there. Total lack of maintenance, a lot of garbesh on the corridors, beside the rooms door
Stayed 3 nights in Apr 2025

2/10 Terrible

Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Stayed 3 nights in Nov 2024

4/10 Poor

Aaron

Disliked: Cleanliness, amenities, property conditions & facilities
No recomiendo el Lugar para nada, a menos que sea la única opción barata que puedan conseguir por el rango de 500-600 M.N. y estén dispuestos a no descansar bien... La atención del personal del Lobby o vigilancia lo sentí muy seca, ni bien ni mal, solo andan haciendo su trabajo y ya. Las instalaciones del Hotel son algo antiguas o mas bien deterioradas que la verdad no le caería nada mal una renovación o mantenimiento a fondo. Ya que en los pasillos o el Cuarto que me toco, el Tapete esta descolorido y polvoriento. Las luces en Gral. no iluminan tan bien y dan un aspecto algo sombrío. Las Cortinas del cuarto que me toco también olía a polvo o suciedad, lo cual hace que en Gral. el Cuarto oliera polvoso, además de que no salía agua caliente aunque intente probar con las 2 perillas de agua en la ducha. Lo peor de todo fue que, ya sea la Cama y/o Alfombra del Cuarto estaba infestada de Chinches/Ácaros que al levantarme al baño por la madrugada, sentí una comezón infernal por todo el cuerpo, obligándome a tener que ducharme, permanecer limpio y con repelente (p. mosquitos) en todo el cuerpo. La ubicación del Hotel es muy buena ya que esta a 2 Cuadras de Av. Insurgentes y otras principales, además de que tiene un Oxxo y estación de Metrobús cerca también. Sin embargo, como comente al inicio, a menos que no tenga otra opción, nunca me volvería a hospedar. Si le pudieran dar mejor mantenimiento al lugar en Gral. o hacer una renovación aunque tengan que subir los precios, tal
Stayed 1 night in Oct 2025

4/10 Poor

Gabriel López

Triste
Stayed 3 nights in Oct 2025

8/10 Good

VIOLETA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien en relación precio vs servicio, solo como recomendación, que tengan planchas pues si nos hospedamos por temas de trabajo, hay que planchar la ropa y no tenian ninguna y no ofrecieron solución
Stayed 1 night in Oct 2025

8/10 Good

Arysa

Liked: Cleanliness, staff & service, amenities
Buena elección
Stayed 1 night in Sep 2025

2/10 Terrible

Alexander

Disliked: Staff & service, property conditions & facilities
Total desatención. Cobran desayuno que no dan, sin jabón en la habitación, etc
Stayed 2 nights in Sep 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities
Hay muchas cosas por mejorar Pero por el precio es buena opción
Stayed 6 nights in Sep 2025

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que mi reservación no me la respetaron y por lo menos una llamada por atención al cliente
Stayed 4 nights in Sep 2025

2/10 Terrible

Demian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal cancelo la reserva
Stayed 1 night in Sep 2025

8/10 Good

Karimi

Liked: Cleanliness, staff & service, amenities
Los colchones un poco viejitos, bien de limpieza
Stayed 3 nights in Sep 2025

6/10 Okay

Samuel

Disliked: Cleanliness, amenities, property conditions & facilities
Malas habitaciones
Stayed 3 nights in Aug 2025

6/10 Okay

Fortino

Recepcionista al principio no fue competente me asigno a un cuarto con solo una cama tuve que bajar de nuevo y corregir esto , al edificio su elevador fallaba y tuve que bajar escaleras desde un tercer piso .
Stayed 1 night in Aug 2025

2/10 Terrible

Elias

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nada que ver con las fotos de publicidad
Stayed 2 nights in Aug 2025

2/10 Terrible

Elias

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Horrible las habitaciones, las imágenes que anuncian no se parecen en nada al lugar
Stayed 1 night in Aug 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toallas, TV, control de TV, Camas, Instalación de luz: VIEJO Y MAL ESTADO. COSTO MUY ELEVADO POR LO QUE OFRECEN
Stayed 2 nights in Aug 2025

6/10 Okay

MAURO

Liked: Cleanliness, staff & service
La Tv es muy pequeña, no hay clima, y luego hace algo de calor.
Stayed 1 night in Aug 2025

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Reserve una habitación y al llegar me dijeron que no tenían cuartos y no me aceptaron me dijeron que no iban a realizar ningún cargo a la tarjeta pero si lo hicieron y no me reembolsaron el dinero
Stayed 1 night in Aug 2025

2/10 Terrible

Cesar

Disliked: Cleanliness, property conditions & facilities
El olor era muy malo al igual que las instalaciones, no me quedé mejor deje la habitación a los 15 minutos que entre
Stayed 1 night in Jul 2025

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