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Hotel Mallorca

3.0 star property
Hotel with free parking, a short walk to Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Mallorca

Front of property
Lobby
Daily cooked-to-order breakfast (MXN 100.00 per person)
Interior
Lobby
Hotel Mallorca in central Mexico City offers a lively atmosphere with convenient on-site dining. Guests enjoy WiFi in public areas, freshly prepared breakfast, and practical services like luggage storage and concierge assistance.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Single Room, 1 Double Bed

Superior Single Room, 1 Double Bed | Desk

Superior Single Room, 1 Double Bed

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk

Superior Double Room, 2 Double Beds

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk

Standard Room

Highlights

TV
Private bathroom
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk

Double Room

Highlights

TV
Private bathroom
Wardrobe or closet
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Desk

Double Room Standard

  • 23 sq m
  • Sleeps 4

View all photos for Single Room Standard

Desk

Single Room Standard

  • 15 sq m
  • Sleeps 2

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About the neighborhood

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470

What's nearby

  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Monument to the Revolution - 10 min walk - 0.6 miles
  • U.S. Embassy - 14 min walk - 0.8 miles
  • Angel of Independence Monument - 17 min walk - 0.9 miles
  • Palacio de Bellas Artes - 3 min drive - 1.4 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Restaurant Principado - ‬1 min walk
  • ‪Cantina Argentina - ‬3 min walk
  • ‪Barbacoa - ‬1 min walk
  • ‪Café Gran Premio - ‬3 min walk

About this property

Hotel Mallorca

Hotel near Paseo de la Reforma
Close to Monument to the Revolution and Angel of Independence Monument, Hotel Mallorca provides a bar, a restaurant, and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), concierge services, and a porter/bellhop
  • Luggage storage, a 24-hour front desk, and an elevator
More conveniences in all rooms include:
  • Bathrooms with showers
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Smooth flooring in public areas

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Free WiFi in public areas has a 2-device limit

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Frequently asked questions

Is Hotel Mallorca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mallorca?

Self parking is free at this property.

What time is check-in at Hotel Mallorca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Mallorca?

Check-out is at 11:00 AM.

Where is Hotel Mallorca located?

Located in Reforma, this hotel is within a 15-minute walk of Paseo de la Reforma, Monument to the Revolution, and U.S. Embassy. Angel of Independence Monument and Alameda Central are also within 1 mi (2 km). San Cosme Station is 13 minutes by foot and Metrobús Revolución Station is 13 minutes.

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Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 129 out of 941 reviews
Rating 8 - Good. 226 out of 941 reviews
Rating 6 - Okay. 220 out of 941 reviews
Rating 4 - Poor. 137 out of 941 reviews
Rating 2 - Terrible. 229 out of 941 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 5 nights in Mar 2025

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Mal hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Elia Casas de

Disliked: Cleanliness, amenities, property conditions & facilities
It needs to be renewed
Stayed 6 nights in Jul 2025

2/10 Terrible

Cristina Isabel

Liked: Staff & service
Disliked: Amenities
Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Stayed 1 night in Jun 2025

6/10 Okay

Rowan

Disliked: Cleanliness, staff & service, property conditions & facilities
All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Stayed 1 night in Dec 2024

4/10 Poor

Arturo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Anything, but the location. First and last time there. Total lack of maintenance, a lot of garbesh on the corridors, beside the rooms door
Stayed 3 nights in Apr 2025

6/10 Okay

Ulises

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

PORFIRIO

Liked: Cleanliness, staff & service, amenities
like
Stayed 2 nights in Dec 2024

2/10 Terrible

Cristian

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

2/10 Terrible

AARON ESCARENO

Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 2 nights in Dec 2024

2/10 Terrible

Citlaly

Disliked: Cleanliness, staff & service, property conditions & facilities
This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Mayra Nelly

Disliked: Staff & service, property conditions & facilities
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel. My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Guillermo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Stayed 3 nights in Nov 2024

6/10 Okay

Fortino

Recepcionista al principio no fue competente me asigno a un cuarto con solo una cama tuve que bajar de nuevo y corregir esto , al edificio su elevador fallaba y tuve que bajar escaleras desde un tercer piso .
Stayed 1 night in Aug 2025

2/10 Terrible

Elias

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nada que ver con las fotos de publicidad
Stayed 2 nights in Aug 2025

2/10 Terrible

Elias

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Horrible las habitaciones, las imágenes que anuncian no se parecen en nada al lugar
Stayed 1 night in Aug 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toallas, TV, control de TV, Camas, Instalación de luz: VIEJO Y MAL ESTADO. COSTO MUY ELEVADO POR LO QUE OFRECEN
Stayed 2 nights in Aug 2025

6/10 Okay

MAURO

Liked: Cleanliness, staff & service
La Tv es muy pequeña, no hay clima, y luego hace algo de calor.
Stayed 1 night in Aug 2025

10/10 Excellent

Estephanie

Stayed 1 night in Jul 2025

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities
Reserve una habitación y al llegar me dijeron que no tenían cuartos y no me aceptaron me dijeron que no iban a realizar ningún cargo a la tarjeta pero si lo hicieron y no me reembolsaron el dinero
Stayed 1 night in Aug 2025

2/10 Terrible

Cesar

Disliked: Cleanliness, property conditions & facilities
El olor era muy malo al igual que las instalaciones, no me quedé mejor deje la habitación a los 15 minutos que entre
Stayed 1 night in Jul 2025

10/10 Excellent

Trinidad

Stayed 1 night in Jul 2025

2/10 Terrible

Clautina

Disliked: Cleanliness, amenities, property conditions & facilities
Desagradable, había chinches en la habitación Y estuvimos un día sin agua lo q hizo q el olor del sanitario fuera fuerte
Stayed 4 nights in Jul 2025

2/10 Terrible

Luis Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
Una falta total de respeto para quienes pagamos por un servicio nos cancelen hasta estando en el hotel. Igual Expedia me robó mi devolución. Para que tengan cuidado
Stayed 3 nights in Jul 2025

6/10 Okay

Erendira

Liked: Cleanliness, staff & service
El cuarto estaba limpio, pero los colchones de las camas estaban inservibles. Afortunadamente Berenice, la srita de la recepcion, muy amablemente acedio a cambiarme la habitacion por una de una sola cama matrimonial cuyo colchon estaba aceptable. Si me volveria a hospedar en este hotel, ya que el personal es muy amable, el hotel esta limpio y bien ubicado y pude conseguir una cama aceptable con television.
Stayed 1 night in Jul 2025