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Hotel MX zocalo CDMX, Trademark Collection by Wyndham

Property class: 3.5

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Photo gallery for Hotel MX zocalo CDMX, Trademark Collection by Wyndham

A modern interior with round tables and chairs, large windows with a view of historic architecture. - Hotel MX zocalo CDMX, Trademark Collection by Wyndham (Mexico City)
A hotel facade with a sign reading 'hoteles MX' and a logo with a house and a heart. - Hotel MX zocalo CDMX, Trademark Collection by Wyndham (Mexico City)
A multi-level atrium with wooden paneling and a central blue-lit area. - Hotel MX zocalo CDMX, Trademark Collection by Wyndham (Mexico City)
A hotel entrance with a sign reading 'MX Zócalo' and a 'TradeMark' logo. - Hotel MX zocalo CDMX, Trademark Collection by Wyndham (Mexico City)
A modern interior with round tables and green chairs, large windows with a view of buildings, and wooden wall decor with messages. - Hotel MX zocalo CDMX, Trademark Collection by Wyndham (Mexico City)
A short walk from Zócalo and Palacio de Bellas Artes, Hotel MX zocalo CDMX, Trademark Collection by Wyndham provides a free breakfast buffet, a gym, and a 24-hour business center. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk

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Room options

View all photos for Room, 1 Queen Bed, Non Smoking

A hotel room with a wooden headboard, a bed with white linens, a bedside table with a phone, and a hanging clothes rack.

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Historic Center, a neighborhood in Mexico City, is home to Hotel MX zocalo CDMX, Trademark Collection by Wyndham. Paseo de la Reforma and Reforma 222 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Check out an event or a game at Autódromo Hermanos Rodríguez, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
29 2a. Cerrada 5 de Mayo Centro, Mexico City, CDMX, 06000

What's nearby

  • A street with historic buildings and a modern skyscraper in the distance.
    Madero Street
    1 min walk - 0.0 miles
  • A city square with historic buildings and a flag.
    Zócalo
    2 min walk - 0.1 miles
  • A historic cathedral with two prominent towers and a large dome, surrounded by a well-maintained garden with colorful flowers.
    Metropolitan Cathedral
    2 min walk - 0.1 miles
  • A historic courtyard with a central fountain, surrounded by arches and a flagpole.
    National Palace
    5 min walk - 0.3 miles
  • A large historic building with a golden dome, surrounded by a bustling square with people and greenery.
    Palacio de Bellas Artes
    8 min walk - 0.5 miles

Getting around

  • Zocalo Station
    5 min walk
  • Mexico City Buenavista Station
    7 min drive
  • Benito Juarez International Airport (MEX)
    22 min drive

Restaurants

  • El Rey del Pavo
    2 min walk
  • Café El Popular
    1 min walk
  • El Cardenal
    1 min walk
  • Arandas Taqueria
    1 min walk
  • Azul Historico
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Frequently asked questions

Is Hotel MX zocalo CDMX, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel MX zocalo CDMX, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel MX zocalo CDMX, Trademark Collection by Wyndham?

Check-out is at noon.

Where is Hotel MX zocalo CDMX, Trademark Collection by Wyndham located?

Located in Historic Center, this hotel is within a 5-minute walk of Madero Street, Zócalo, and Metropolitan Cathedral. Palacio de Bellas Artes and Alameda Central are also within 10 minutes. Zocalo Station is only a 5-minute walk and Allende Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel MX zocalo CDMX, Trademark Collection by Wyndham Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 468 out of 892 reviews
Rating 8 - Good. 223 out of 892 reviews
Rating 6 - Okay. 111 out of 892 reviews
Rating 4 - Poor. 46 out of 892 reviews
Rating 2 - Terrible. 44 out of 892 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was nice and friendly
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Everything was clean, staff amazing people, pretty good breakfast
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for two people. If you are going out to explore the city this hotel is perfect.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location! Not car access to the hotel allowed
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean; the only downside was that it was very warm, and the room they assigned us had no windows. The ceiling fan didn't help at all, and there was no A/C; besides that, the hotel was excellent.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location was really good for walking and sightseeing.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
Clean room, breakfast was fresh, staff was helpful and friendly
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff helpful and courteous. Location was great and walking distance to all the historic centre
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in the heart of the historic district. There are plenty of dining options within a few feet of the hotel. The staff was great, provided me with a fan upon request. The room and property were very clean. The breakfast was good. The room was small but it provided everything you need for sleeping purposes, including a comfy bed. I would stay here again but only during the winter months as the room had no a/c.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean property and very polite stuff only entry to hotel on back alley wasn't interested
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to many major attractions, cafés, bakeries, restaurants, subway. Breakfast was EXCELLENT! The staff was very friendly and helpful. The rooms are simple, but very clean. Comfortable bed.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but clean. Towels, shampoo and conditioner. The room we got had a ceiling fan but it was a little warm there was no A.C we stayed at in the 3rd floor. We did get to enjoy the free continental breakfast. Which was perfect to start our morning. We've stayed here before and it doesn't disappoints especially for a short stay. The staff has always been helpful and friendly. And very close to the zocalo and restaurants.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
room was great! clean new and the staff courteous, breakfast also good!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good service, very friendly. Decently Bilingual.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
internet was good, didn't try the food, the staff was very nice, Nancy, Erika, and cant remember the name of the lady in the night but she also was very attentative,
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff, location, breakfast and cleanliness are really very good for a hotel of this budget. Be aware, however, that the windows of most rooms face into a covered courtyard that does not get fresh air (or whatever form of fresh air one can get in CDMX), and that there is no air conditioning in the hotel rooms. Rooms have fans that are on a set speed that cannot be raised, but the air throughout becomes stuffy and hot.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location, next cafes, bars, stores. The entrance was in an alley with one or tow homeless people sleeping on alley. The alley was cleaned most of the time.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities
No ac in rooms only ceiling fan open the window and you have a bar 20 fr away playong loud music till 1 am then the kitchen next to hotel makes noise all night at 5 am the trash gets picked up more noise The bed was so lousy hard i woke up every 30 minutes o ly real rst was after 6 am then the day started honestly its in a good location but i would never stay here again the rooms are ridiculous small even for 2 people breakfast was ok nothin special since there are so many other choices within 2 minute walk
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect in the Historic district- but it enters from an alley, which some taxi drivers can't find. But that alley makes the stay even better--off of the actual busy, noisy main street. Great 24/7 staff who kept giving us water when we kept running out (since being from the US we aren't used to having a supply of bottled water to drink). Room was smaller than expected. Good breakfast for long hours. Our 4 nights were very happy there.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The staff was good. The room was nice, but it was too hot and opening the window let in a lot of noise from the court yard. I liked the breakfast, but noticed eggshells in the eggs too often. I liked the location.
Stayed 8 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room is very small for two people, and the window faces the inner courtyard and aisle. So if you want to open the window, you need to give up privacy. The staff were kind and helpful.
Stayed 6 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was perfect . The breakfast was outstanding. The staffed was welcoming and friendly. The only problem was that in the rooms the heat gets trapped super easily. I had to open the door and windows cause the heat was overwhelming. The fan wasn’t helping at all . I thought there was a faster mode but eventually there wasn’t. That’s the only problem I had but from there excellent experience. I would return back to the hotel if I had a air conditioner. There were limited units available with air conditioners . I loved the rest of my experience. Thanks so much .
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Cleanliness
This location is great for a first time visitor to Mexico City. It’s walking distance from the Alameda Central park, plenty of restaurant options, shopping plazas, the metro, and great museums, so getting around was easy and there was always something nearby to do. The hotel itself was pretty quiet, but be aware of very thin walls - I was woken up multiple times during my stay because of loud noise outside from a restaurant loading area in the alleyway just outside my window. Without AC, the room did get fairly warm but the ceiling fan and ability to open windows was helpful for cooling off a bit. Housekeeping came every day and the room was visibly pretty clean, but I noticed a large stain on the mattress when the sheet was pulled up. On top of the bed being hard and uncomfortable, the noise pollution and lack of AC made for some poor nights of sleep. My room was surprisingly small so I definitely wouldn’t recommend it for more than two people, as it was just enough space for myself alone. I didn’t get a chance to try breakfast but I’m sure it’s a good perk regardless, plus the 24/7 access to coffee and hot chocolate. Overall my stay was decent but I probably would try another hotel in the same area on a return trip.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was great. When we checked in, the room wasn't made up, so the clerk got us a new room immediately. Location was very convenient. Hotel was extremely loud. Bring earplugs and you'll be fine. Internet worked very well. The room was very stuffy and hot even in November. The windows opened to the atrium and there was no a/c. Shower and water were great . Bed was hard, but comfy.comfy. the towels were awful, butnclean. Breakfast was ok. Limited options, but really goodneggs and refriednbeans, cereal and fruit. Great to get goingm Great hotel ifnyou dont mind the heat and want a great location.Soap was really in
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not coming back

The hotel price is good, location is in the middle of Mexico City but is too basic. It doesn’t have even ice cubes. Breakfast in not good and the beads are all new but super uncomfortable. Is like you are sleeping in a pece of wood. The rooms doesn’t have AC and the temperature in my room was approximated 76 F
Stayed 2 nights in Oct 2025