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Hotel Juarez

2.5 star property
Travelers find themselves in the center of urban exploration with quick trips to the Metropolitan Cathedral and other must-see city landmarks

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Photo gallery for Hotel Juarez

Family Room | In-room safe, bed sheets - Hotel Juarez (Mexico City)
Front of property - Hotel Juarez (Mexico City)
Standard Room | In-room safe, bed sheets - Hotel Juarez (Mexico City)
Reception - Hotel Juarez (Mexico City)
Family Room | Bathroom | Shower, towels - Hotel Juarez (Mexico City)
Hotel Juarez is downtown, offering free WiFi in common areas and a smoke-free environment. The elevator ensures easy access, and valuables are secure in the front-desk safe. Guests praise the prime location and staff who go the extra mile.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | In-room safe, bed sheets

Standard Room

9.0 out of 10
Wonderful
(115 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, bed sheets

Family Room

8.8 out of 10
Excellent
(101 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Historic Center, a neighborhood in Mexico City, is home to Hotel Juarez. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or GNP Seguros Stadium. Guests love the hotel's central location. Visit our Mexico City travel guide
Map
17 1a. Cda. 5 de Mayo Centro, Mexico City, CDMX, 06000

What's nearby

  • Latin American Building Madero Street Mexico City
    Madero Street
    2 min walk - 0.1 miles
  • Exterior Metropolitan Cathedral in Mexico City, Latin America.
    Metropolitan Cathedral
    3 min walk - 0.2 miles
  • 0_dv604023
    Zócalo
    5 min walk - 0.3 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    9 min walk - 0.5 miles
  • Alameda Central
    Alameda Central
    10 min walk - 0.6 miles

Getting around

  • Allende Station
    5 min walk
  • Mexico City Buenavista Station
    6 min drive
  • Benito Juarez International Airport (MEX)
    20 min drive

Restaurants

  • Café El Popular
    1 min walk
  • El Cardenal
    1 min walk
  • McDonald's
    2 min walk
  • Café La Blanca
    2 min walk
  • Jugos Canadá
    1 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 12:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Juarez doesn't offer parking.

What time is check-in at Hotel Juarez?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Juarez?

Check-out is at noon.

Where is Hotel Juarez located?

Located in Historic Center, this hotel is within a 5-minute walk of Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Allende Station and Zocalo Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Juarez Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1275 out of 2035 reviews
Rating 8 - Good. 535 out of 2035 reviews
Rating 6 - Okay. 151 out of 2035 reviews
Rating 4 - Poor. 39 out of 2035 reviews
Rating 2 - Terrible. 35 out of 2035 reviews

Reviews

Verified

8/10 Good

JUAN

Clean and very accessible to historical center a restaurant and stores!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

JUAN

Good location
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Gabriel

Disliked: Staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
great location, excellent room!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful when we needed assistance. The room was clean and it was relatively quiet at night.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and courteous room very clean thank you.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located a block away from Zocalo and historic buildings and museums. Staff was great, always clean, the mattress and pillows were a bit hard but other than that everything was good.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Xiaofan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frill, best location, super clean, large room, friendly staff, no issue at all!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, the cleaning crew really efficient they cleaned our room the 3 days we stayed there! Good price and good location!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Natividad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything with the hotel was excellent, the outside looks dirty but is the inside, and the location was perfect, very close to downtown or zocalo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service
Spotless with a surprisingly comfortable bed for such a basic place. Great location for Mexico City's landmarks. For the low cost this place is amazing1
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location in Centro Historico, just two blocks from the Zocalo. Staff were so welcoming and hospitable. The hotel and our room were absolutely spotless. Bed quite firm which was fine. Thank you again for a great stay!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marie-Philippe

Liked: Cleanliness
It was ok. This is a good choice if u want to save money. The location was the highlight.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a real gem of a hotel. Recently refurbished, lovely clean rooms. Good internet (in my room) Most rooms are quiet and it has an elevator to get to the upper floors. There are tons of dining options and bars close by and it’s a stone throw form the Zocalo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rafael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so close walking distance no need to get any taxi or Uber
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michael

Liked: Cleanliness
Considering the price of $85 Cdn per night, safe, clean, great and friendly front desk services, close to restaurants, shopping, tour pick up, 2 blocks from the central square, it was excellent. Only draw backs were the uncomfortable bed and the loud music being played to all hours of the nights on Fridays and Saturdays in the lane below.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
My friends and I really enjoyed staying here. A wonderful and intimate experience. Extremely friendly and helpful personnel at the front desk. They helped us with everything, including getting a taxi at the break of dawn. The morning we had to leave. I highly recommend this Hotel. It is only one and a half blocks from the Zócalo. Excellent location and again, some of the friendliest people at the front desk we’ve ever met. We will definitely stay here again when we come back to Mexico City.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great staff, laundry service, good internet! Excellent location... staying in the historic centre is the best you can do (people will sujest you to stay in Roma or Condesa, but the magic and fun is in the city centre). I stayed there with my partner, and we both recommend a Taco place near by: Taqueria 5 de mayo... excellent food (delicious tacos al pastor) a block and a half from the hotel. Also beside the Taco place another option for breakfast is Melon Limon... natural juices (freshly squeezed orange juice or mixes of fruits), very good sandwich or waffles *if you get tired of mexican food).
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
The staff was everything good about the place. Unfortunately we got a room with no windows, and the building doesn't have air conditioning. Inexpensive, but still was too hot for me to sleep at night. I'll consider that the next time I book, but the location was great, the price was acceptable, and I thoroughly enjoyed the level of hospitality I received.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks like it’s been remodeled. The beds were very comfortable. The hotel is located a couple of blocks from the Zocalo. There are plenty of dining options around the hotel. It is conveniently located a few blocks away from the subway. My only complain with this hotel is that they are located in an alley and you cannot sleep if your room is facing the alley. The first night we stayed there, Friday, there was a club or pop up dance party in the alley. The music blasted until about 2 or 3 in the morning. The second night was fine. No party or music so we got a good nights sleep.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Boyang

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. The room is clean. But the shower head is not powful enough and water temperature not stable. And I booked a two-bed room, but got a one-bed room without asking for my permission although I don't mind very much. Anyway, the manager let me check in a couple of hours earlier than scheduling time. Thanks.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Rosa Maria

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very, very clean. The place is extremely well kept and offers great value for the location. The only downsides were that the mattress and the pillows were not very comfortable. I had backache every night. Also, dogs from the neighboring building tended to bark all night on some occasions, which affected sleep. Hopefully this is something the owner can address. Overall, very affordable for such a great location.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For all my international travelers: this place is wonderful. It’s down the alley to the left, across from the Canada hotel: the staff will ring you in after hours and confirm your arrival. They are SO helpful, so kind and very accommodating! The hotel is CLEAN, it smells nice, it’s small but it’s great. There’s lots of food options nearby and near a ton of stuff. Theres a few homeless people in the area who won’t bother you, don’t be scared. They kept our room stocked, and the inside is renovated and all wooden, it’s very nice. The beds are firm like some say, but I could easily sleep comfortable and the fan is very helpful! I felt very safe and happy with this stay! An amazing price and so close to the airports! It does look old in the halls and outside but get over yourselves, it’s a lovely place! The staff was so kind to me being nocturnal and traveling for work, and the shower was amazing!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Wilfredo

Liked: Cleanliness, staff & service, amenities
Great location. Comfortable room. Needs some improvements on shower doors to avoid water leaking out.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 6 nights in Feb 2026