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Hotel Inn Sur

Property class: 3

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Photo gallery for Hotel Inn Sur

The exterior of the InnSur Hotel & Villas with multiple flags, including the American flag, and a sign indicating the entrance. - Hotel Inn Sur (Mexico City)
A lobby with a marble reception desk, a glass partition, and a green directional sign. - Hotel Inn Sur (Mexico City)
A hotel room with a bed, a desk, a chair, a television, and a green wall. - Hotel Inn Sur (Mexico City)
A buffet counter with trays of food, disposable cups, and condiments. - Hotel Inn Sur (Mexico City)
A staircase leading to a higher floor, a reception desk, and a reception area with a plant and a sign on the wall. - Hotel Inn Sur (Mexico City)
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at Hotel Inn Sur. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside table, chair, TV, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room

A hotel room with a bed, a desk, a chair, a television, and a green wall.

Junior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

A hotel room with two single beds, a desk, a chair, and a large window with curtains.

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Double Room

A hotel room with two beds, a sofa, a small table, and a TV.

Comfort Double Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Tlalpan, a neighborhood in Mexico City, is home to Hotel Inn Sur. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Frida Kahlo Museum and Palacio de Bellas Artes are cultural highlights. Looking to enjoy an event or a game? See what's going on at Estadio Azteca or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Av. Insurgentes Sur No. 4265, Santa Ursula Xitla, Mexico City, CDMX, 14430

What's nearby

  • A statue of an angel with wings on a rooftop.
    Avenida Insurgentes
    7 min walk - 0.4 miles
  • Fuentes Brotantes de Tlalpan National Park
    10 min walk - 0.6 miles
  • National Institute of Cancer
    6 min drive - 1.7 miles
  • KidZania Cuicuilco
    6 min drive - 1.4 miles
  • The National Institute of Medical Sciences and Nutrition Salvador Zubirán
    7 min drive - 1.9 miles

Getting around

  • Huipulco Station
    5 min drive
  • Mexico City Fortuna Station
    27 min drive
  • Benito Juarez International Airport (MEX)
    43 min drive

Restaurants

  • Starbucks
    6 min walk
  • Kentucky Fried Chicken (KFC)
    5 min walk
  • El Rinconcito de Tlalpan
    10 min walk
  • Parrilla Paraíso
    7 min walk
  • Kazuki Sushi
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 132 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Inn Sur

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 132.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Inn Sur?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Inn Sur?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Inn Sur located?

Located in Tlalpan, this hotel is 0.3 mi (0.4 km) from Avenida Insurgentes and 2.4 mi (3.9 km) from Estadio Azteca. National Institute of Cancer and KidZania Cuicuilco are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Inn Sur Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 139 out of 370 reviews
Rating 8 - Good. 128 out of 370 reviews
Rating 6 - Okay. 47 out of 370 reviews
Rating 4 - Poor. 34 out of 370 reviews
Rating 2 - Terrible. 22 out of 370 reviews

Reviews

Verified review

6/10 Okay

Juan Carlos

Liked: Staff & service
The hotel served its purpose well—it was a convenient place for a short stay close to our destination. It is not a luxury hotel, and our room did not have air conditioning, but the service was good and the staff was friendly.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the south of the city!
Stayed 12 nights in Nov 2024
Verified review

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
We just stayed 1 night before heading to Acapulco but we were surprised with the size of the room and the cleanliness. Water pressure was amazing and beds are comfortable
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Ana

The room was dark. Not enough towels. Housekeeping didn’t leave soap but cleaned away what was there when I arrived. There was no heat and the room was cold. The blanket was insufficient. The mattes was old with lumps and troughs. The breakfast was good .
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Jimmy

Liked: Staff & service, property conditions & facilities
Nicely situated
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Víctor Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

CRISTOBAL

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente 100%
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jose Adolfo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Brenda

Disliked: Cleanliness, amenities, property conditions & facilities
Extremely noisy room, issues with key card 4x had to get replaced, room smelled awful, bed uncomfortable, Street noise unbearable, checked out after 1st night!
Stayed 5 nights in May 2026
Verified review

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service
A
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Luis F

Disliked: Cleanliness, amenities, property conditions & facilities
First my reservation was cancel after I paid in USA them send to a motel with my family, not a great people i don’t recommend at all
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Gustavo

Liked: Cleanliness, staff & service
Just the traffic noise was the setback. Other than that it was OK.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Horacio

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Brandon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel had no A/C and it was super hot, not even a fan
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Adán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien hasta ahí sin exagerar
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo ok
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

jorge

Disliked: Cleanliness, staff & service, amenities
Nunca mencionan que es hotel y motel. Además el ruido de la avenida se es ush toda la noche he haciendo imposible dormir. Tal vez sus ventanas son faltas de insonorización.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son amplias y comodas, hay estacionamiento y la comida tiene buen sabor. Muy bien ubicado, con estación de metrobus cercana.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia y muy amplia. La cama muy bien y todo en orden. El único problema que es muy molesto, es que el baño tiene dos coladeras que huelen terrible y no tiene una tapa para al menos mitigar un poco el olor. La puerta del baño apenas se podía cerrar y el olor impregnaba toda la habitación. El otro inconveniente fue el ruido. Las habitaciones dan a Avenida Insurgentes y día y noche es un constante fluir de motocicletas que parece que no hubiera vidrios. Afortunadamente yo viajo con mis tapones de oídos y con eso fue suficiente para poder dormir bien. Es un hotel que se ve que ya paso su gloria, pero para una noche al sur de la ciudad, está aceptable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Fausto

Liked: Staff & service
el baño estaba sucio y es muy viejo el mobiliario
Stayed 2 nights in Jul 2026