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Hotel Gillow

3.5 star property
Hotel with a restaurant, 6-minute walk to Zócalo

Choose dates to view prices

Hotel Gillow in central Mexico City offers a convenient base near the Metropolitan Cathedral and Palacio de Bellas Artes. Enjoy local cuisine at La Capilla, free coffee in the lobby, or walk to Zócalo. High-speed WiFi and attentive staff ensure a memorable visit.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | 1 bedroom, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(20 reviews)

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
Changing table
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, free WiFi, bed sheets

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

1 bedroom, free WiFi, bed sheets

Triple Room

Highlights

Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
Changing table
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, free WiFi, bed sheets

Family Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
  • Sleeps 8
  • 4 Double Beds

View all photos for Basic Suite

Basic Suite | 1 bedroom, free WiFi, bed sheets

Basic Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Satellite channels
In-room safe
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Isabel la católica 17, Col Centro Histórico, Del. Cuauhtémoc, Mexico City, CDMX, 06000

What's nearby

  • Madero Street - 1 min walk - 0.0 miles
  • Metropolitan Cathedral - 3 min walk - 0.2 miles
  • Zócalo - 5 min walk - 0.3 miles
  • Palacio de Bellas Artes - 7 min walk - 0.4 miles
  • Alameda Central - 8 min walk - 0.5 miles

Getting around

  • Allende Station - 4 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪El Cardenal - ‬2 min walk
  • ‪Café El Popular - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Zinco Jazz Club - ‬2 min walk
  • ‪Dulcería de Celaya - ‬1 min walk

About this property

Hotel Gillow

Hotel near Zócalo
Located close to Palacio de Bellas Artes and Alameda Central, Hotel Gillow provides a free grocery shopping service, a free daily manager's reception, and a coffee shop/cafe. Be sure to enjoy a meal at La Capilla, the on-site family restaurant. In addition to a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A water dispenser, a computer station, and coffee/tea in the lobby
  • A 24-hour front desk, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 103 rooms include amenities such as free WiFi.
More amenities include:
  • Changing tables and highchairs
  • Bathrooms with tubs or showers and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 7:00 AM to noon on weekdays and 8:00 AM to noon on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 145

Restaurants on site

  • La Capilla
  • La Monxa

Family friendly

  • Changing table
  • High chair

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • Built in 1875
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (one-way, maximum occupancy 4)
  • Hosted evening meal: MXN 145

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Gillow Hotel
Hotel Gillow Mexico City
Hotel Gillow Hotel Mexico City

Frequently asked questions

Is Hotel Gillow pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Gillow?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Gillow?

Check-out is at 1:00 PM.

Does Hotel Gillow provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 650 per vehicle applies.

Where is Hotel Gillow located?

Located in Historic Center, this hotel is within a 10-minute walk of Madero Street, Zócalo, and Palacio de Bellas Artes. Paseo de la Reforma and Angel of Independence Monument are also within 3 mi (5 km). Allende Station is only a 4-minute walk and Zocalo Station is 6 minutes.

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Hotel Gillow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 290 reviews
Rating 8 - Good. 82 out of 290 reviews
Rating 6 - Okay. 28 out of 290 reviews
Rating 4 - Poor. 13 out of 290 reviews
Rating 2 - Terrible. 9 out of 290 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location and the staff were very helpful. I would stay at the hotel again in the future.
Stayed 5 nights in Nov 2025

10/10 Excellent

maria angelica

Liked: Cleanliness, amenities
The breakfast was fantastic, lots of food
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it Loved the view and staff The convenience and closeness to el zocalo Would definitely stay here again
Stayed 5 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Room was smaller then expected but it was clean and stayed cool.
Stayed 4 nights in Sep 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
Staff was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

DAVID JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs excellent location very clean rooms thanks
Stayed 2 nights in Jun 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was friendly. The room was clean and tidy, but had limited amenities. The area surrounding the hotel was noisy and dirty with a lot of people, so we didn’t feel the safest going out after dark. However, if you’re looking for a stay in the historic city center, you’re within walking distance of many top attractions, which might be perfect for your travels. Overall, we would recommend this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday party

Amazing place, clean, professional staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was 1000%. Nancy was helpful to arrange my tours online communication and were ready for when I arrived. Our reservation included breakfast and the food was delicious. Hotel is a walking distance from Templo Mayor and Zocalo. Thank you Staff Gillow for a memorable and safe stay!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Peter Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect localization, good breakfast
Stayed 2 nights in Jun 2025

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Herminia

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth my stay 😍　
Stayed 1 night in Mar 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in May 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
One of the oldest hotels (maybe the ikdest one) in the city, it is
Stayed 3 nights in May 2025

10/10 Excellent

Bhushan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with open balcony. Room was a bit small but compensated by balcony and great overall service.
Stayed 6 nights in May 2025

10/10 Excellent

ramon

Liked: Cleanliness, amenities, property conditions & facilities
Customer service is excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a lot of history in downtown
Stayed 3 nights in Nov 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, room comfort

Historic hotel

The bed was very comfortable, the shower was situated weird, but the function was fine. Everyone was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leamsi Troya de

Liked: Cleanliness
Good Staff!!!
Stayed 5 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
We only spent a short night between flights and it was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Jul 2025

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Gilberto A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Mar 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025
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