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Hotel Cozumel

Property class: 3

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Photo gallery for Hotel Cozumel

A hotel room with a large bed, a sofa, a small table, and a view of the city through large windows. - Hotel Cozumel (Mexico City)
A dining area with tables and chairs, a ceiling with a light fixture, and a wall with a framed picture. - Hotel Cozumel (Mexico City)
A modern room with large windows, a black sofa, and a decorative vase with autumn leaves. - Hotel Cozumel (Mexico City)
A parking garage with multiple cars parked in rows. - Hotel Cozumel (Mexico City)
A multi-story hotel with a sign for a restaurant and bar on the ground floor. - Hotel Cozumel (Mexico City)
Hotel Cozumel provides amenities like a restaurant and a bar. Stay connected with free WiFi in public areas.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed (Plus)

A hotel room with a bed, a bench, a nightstand, and a window with curtains.

Standard Room, 1 King Bed (Plus)

8.4 out of 10
Very good
(89 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with a patterned bedspread, a wooden headboard, and a nightstand with a phone.

Double Room, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Suite (Plus)

A hotel room with two beds, a desk, and a wardrobe.

Senior Suite (Plus)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Senior Suite

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Senior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Triple Room

A hotel room with two beds, wooden headboards, and a large window with curtains.

Triple Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Cuauhtémoc, a neighborhood in Mexico City, Hotel Cozumel is near a metro station. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Check out an event or a game at Autódromo Hermanos Rodríguez, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Dr. Barragan No. 79, Col. Doctores, Mexico City, CDMX, 06720

What's nearby

  • A building with a sign that reads "ARENA MEXICO" and "Tritonia".
    Arena México
    14 min walk - 0.8 miles
  • A city square with historic buildings and a flag.
    Zócalo
    5 min drive - 1.4 miles
  • A large historic building with a golden dome, surrounded by a bustling square with people and greenery.
    Palacio de Bellas Artes
    5 min drive - 1.7 miles
  • A white monument with a statue of a woman holding a torch and a man.
    Alameda Central
    5 min drive - 1.7 miles
  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    8 min drive - 2.1 miles

Getting around

  • Doctores Station
    3 min walk
  • Mexico City Fortuna Station
    12 min drive
  • Benito Juarez International Airport (MEX)
    20 min drive

Restaurants

  • Taquería Balín
    3 min walk
  • Café Alaman's
    4 min walk
  • La Caña
    3 min walk
  • Hamburguesas al Carbon
    2 min walk
  • Barbacoa 6 hermanos
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: MXN 120 to 240 per person
  • A restaurant

Restaurants on site

  • Tuy

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 120 to 240 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Hotel Cozumel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Cozumel?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cozumel?

Check-out is at noon.

Where is Hotel Cozumel located?

Located in Cuauhtémoc, this hotel is within 1 mi (2 km) of Arena México, Palacio de Bellas Artes, and Alameda Central. Zócalo and Paseo de la Reforma are also within 2 mi (3 km). Doctores Station is only a 3-minute walk and Salto del Agua Station is 10 minutes.

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Reviews

Hotel Cozumel Reviews

7.8

Good

7.4

Cleanliness

7.4

Amenities

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 462 out of 1068 reviews
Rating 8 - Good. 269 out of 1068 reviews
Rating 6 - Okay. 157 out of 1068 reviews
Rating 4 - Poor. 75 out of 1068 reviews
Rating 2 - Terrible. 105 out of 1068 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff great location close to the subway and Centro
Stayed 21 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfy no issues but it needs some ice machines but overall it wasn't bad
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms are good for the price. That's not the reason for the 3 stars. Its the staff. They seem to operate under the presumption that you are guilty till proven innocent. It's assumed that you are going to steal from them. Which is quite sad. 50 peso deposit for the remote. Everything, including tables, are bolted down. They don't even greet you when you say 'buenas tardes ' to them. They just stare and look you up and down suspiciously . When you walk in they question whether you even have a reservation , despite having Ben in and out for days. If theives are their typical client base, perhaps I picked the wrong property
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cosumel at Mexico City,was nice and clean,the service was good they clean rooms every day,they give you clean towels every day,Is not a five Star ⭐⭐ but is a good place to stay the night thank you.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very recommended
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Helpful staff. Wifi not working
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were clean. No hot water. Saw at least two (small) cockroaches in the room. First night was quiet, but someone started playing extremely loud music from 4:00 AM. Could not sleep. The music restarted at 7:00 AM. Cheap but will not return.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Th is is the kind of hotel you stay at if you only plan on sleeping there. Worth the price, but only if you don’t mind 2-3 roaches roaming around. The staff were nice mostly. Some of the gentlemen were rude when it came to storing my luggage for a couple of hours. Would I stay here again? Honestly no
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It a good place
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice where to stay
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and everyone was so nice and helpful, especially Mrs. Yolanda, the restaurant manager. She always welcome me with a great attitude and the food was great. The rest of the workers were also very fine and professional. I’ll go back again if I need to stay in Mexico City.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for the price very close to the best areas in Mexico City!!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Where very good located, good price, and have good service. Right for my Travel. M.R.M.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room needs a little more work
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms where clean. No Air Conditioning and shops nearby are ok. The place is a motel hiding as a hotel.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
La habitacion was best! Personal was best! Almohadas were too big :)
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was unacceptable. The sheets and pillows were covered with hair, and there were cockroaches throughout the room, making the stay very unpleasant
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
It’s in a very dangerous area and there’s always people partying
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
They offer free soap, shampoo, shower cap, king size bed, room service Tuesday - Saturdays, and nice furniture. But cockroaches can come through holes around pipes in the bathroom. The electrical outlet in my room was loose. But overall, for a 2-star hotel, it was pretty good. Clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Primera vez en este hotel y la experiencia fue muy agradables. Desde el primer día atendieron nuestras peticiones con rapidez y eficiencia. Las chicas de la limpieza muy atentas, amables y serviciales. Igualmente los de la recepción nos atendieron muy bien todo el tiempo. La habitación era espaciosa, ventilada y en buenas condiciones. Todo el personal en general fue muy amable y educado. En el restaurante solo comimos un día pero quedamos muy a gusto. Súper recomendable hospedarse en este hotel. La estación del metro Doctores está a solo dos cuadras, igualmente la parada del bus y tiene muy cerca dos tiendas 3B, un Aurrerá, una farmacia Similar y una tienda Electra, además de dos Oxxo. Agradecidos al gerente del hotel que todo el tiempo nos ofreció su ayuda y atención. Volveremos sin falta.
Stayed 14 nights in Sep 2026