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Hotel Cozumel

3.0 star property
Travelers catch their favorite shows on in-room TVs or venture out to explore the vibrant arts scene, all while attentive staff ensures a comfortable stay

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Photo gallery for Hotel Cozumel

Senior Suite - Hotel Cozumel (Mexico City)
Front of property - Hotel Cozumel (Mexico City)
Daily continental breakfast for a fee - Hotel Cozumel (Mexico City)
Senior Suite - Hotel Cozumel (Mexico City)
Standard Room, 1 King Bed (Plus) | Bathroom | Free toiletries, towels - Hotel Cozumel (Mexico City)
Just steps from Palacio de Bellas Artes, Hotel Cozumel offers a convenient restaurant and bar. Public areas feature free WiFi, while rooms provide comfort with TVs and cable channels. The helpful staff enhances the experience with attentive service throughout the stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed (Plus)

Standard Room, 1 King Bed (Plus)

Standard Room, 1 King Bed (Plus)

8.4 out of 10
Very good
(75 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Suite (Plus)

Senior Suite (Plus)

Senior Suite (Plus)

  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Located in Cuauhtémoc, a neighborhood in Mexico City, Hotel Cozumel is near a metro station. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Dr. Barragan No. 79, Col. Doctores, Mexico City, CDMX, 06720

What's nearby

  • Arena México
    Arena México
    14 min walk - 0.8 miles
  • 0_dv604023
    Zócalo
    5 min drive - 1.4 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    5 min drive - 1.7 miles
  • Alameda Central
    Alameda Central
    5 min drive - 1.7 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    8 min drive - 2.1 miles

Getting around

  • Doctores Station
    3 min walk
  • Mexico City Fortuna Station
    12 min drive
  • Benito Juarez International Airport (MEX)
    20 min drive

Restaurants

  • La Caña
    3 min walk
  • Taquería Balín
    3 min walk
  • Hamburguesas al Carbon
    2 min walk
  • Taquería El Tentempie
    2 min walk
  • Barbacoa 6 hermanos
    4 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: MXN 120 to 240 per person
  • A restaurant

Restaurants on site

  • Tuy

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 120 to 240 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Hotel Cozumel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Cozumel?

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cozumel?

Check-out is at noon.

Where is Hotel Cozumel located?

Located in Cuauhtémoc, this hotel is within 1 mi (2 km) of Arena México, Alameda Central, and Palacio de Bellas Artes. Zócalo and Paseo de la Reforma are also within 2 mi (3 km). Doctores Station is only a 3-minute walk and Salto del Agua Station is 10 minutes.

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Reviews

Hotel Cozumel Reviews

7.6

Good

7.4

Cleanliness

7.2

Amenities

7.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 413 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 113 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff great location close to the subway and Centro
Stayed 21 nights in Feb 2026
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cosumel at Mexico City,was nice and clean,the service was good they clean rooms every day,they give you clean towels every day,Is not a five Star ⭐⭐ but is a good place to stay the night thank you.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room very recommended
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Helpful staff. Wifi not working
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Maiko

Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were clean. No hot water. Saw at least two (small) cockroaches in the room. First night was quiet, but someone started playing extremely loud music from 4:00 AM. Could not sleep. The music restarted at 7:00 AM. Cheap but will not return.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for the price very close to the best areas in Mexico City!!!
Stayed 1 night in May 2026
Verified

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms where clean. No Air Conditioning and shops nearby are ok. The place is a motel hiding as a hotel.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Gisell

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities
La habitacion was best! Personal was best! Almohadas were too big :)
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities
It’s in a very dangerous area and there’s always people partying
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Eric David

Liked: Cleanliness, staff & service
.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
They offer free soap, shampoo, shower cap, king size bed, room service Tuesday - Saturdays, and nice furniture. But cockroaches can come through holes around pipes in the bathroom. The electrical outlet in my room was loose. But overall, for a 2-star hotel, it was pretty good. Clean.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities
The place is cheap for a reason. Luke warm water that leaks from shower area. Toilet seal leaking on the floor. Bed as hard and uncomfortable as a sheet of plywood and not the cleanest. Only plus is it's relatively close to downtown so cheap Uber rides to go to attractions.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama horrible
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities
The street noise is horrendous. It was nearly impossible to sleep at all. Delivery trucks, cargo vans, motorcycles, cars honking to enter the garage. Relentless throughout the entire night and oppressively loud.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, room comfort
no
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

javier

N/A
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Eugene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hot water, crappy wifi. damp bathroom.

No hot Water never. Its always lukewarm. I was there 3 days and asked for change of towels. They would give it No remote to TV. can't even change Chanels. Place is old. The wifi does not work except in the lobby. I asked to change rooms to a room with better wifi and still had issues. When I came in there was water on the bathroom on the floor. only good thing is I didn't get any bed bug bites.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Victor joel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
El lugar está céntrico,ya es un hotel lonjevo . Está a una cuadra de la avenida . Si buscas lujos no es para ti. Para dormir y bañarse está bien cumple
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, amenities
El wifi es muy intermitente
Stayed 1 night in Jun 2026
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos 4 noches, en habitación doble 2 camas matrimoniales, un poco duras pero se descansa, el baño limpio y hay elevador, el wifi no es muy bueno, se satura, pero muy bien en general
Stayed 5 nights in Jun 2026