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Hotel Boutique Emma

2.0 star property

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Photo gallery for Hotel Boutique Emma

Quadruple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi - Hotel Boutique Emma (Mexico City)
Reception - Hotel Boutique Emma (Mexico City)
Economy Single Room | Bathroom | Shower, hair dryer, towels, shampoo - Hotel Boutique Emma (Mexico City)
Comfort Studio Suite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi - Hotel Boutique Emma (Mexico City)
Restaurant - Hotel Boutique Emma (Mexico City)
Close to Angel of Independence Monument and Chapultepec Castle, Hotel Boutique Emma has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Basic Double Room

Basic Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Basic Double Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Triple Room, City View

Comfort Triple Room, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Triple Room, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Quadruple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Economy Quadruple Room

Economy Quadruple Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Quadruple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Comfort Studio Suite, City View

Comfort Studio Suite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Comfort Studio Suite, City View

Comfort Studio Suite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Comfort Studio Suite, City View

Comfort Studio Suite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Studio Suite, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Quadruple Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Mexico City, Hotel Boutique Emma is in the city center. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Chapultepec Castle and Palacio de Bellas Artes are cultural highlights. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
289 Puebla Roma Norte, Mexico City, CDMX, 06000

What's nearby

  • The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain
    Cibeles Fountain
    5 min walk - 0.3 miles
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    7 min walk - 0.4 miles
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    10 min walk - 0.6 miles
  • MUCA Roma
    10 min walk - 0.6 miles
  • U.S. Embassy
    12 min walk - 0.7 miles

Getting around

  • Sevilla Station
    2 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    27 min drive

Restaurants

  • Nice Day Panadería y Cafetería
    1 min walk
  • La Provoleta
    1 min walk
  • Chapul Cafe
    3 min walk
  • Less Is More
    1 min walk
  • Super TORTAS “MEDELLIN”
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 350 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hotel Boutique Emma pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Hotel Boutique Emma doesn't offer parking.

What time is check-in at Hotel Boutique Emma ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Boutique Emma ?

Check-out is at noon.

Where is Hotel Boutique Emma located?

Located in Roma Norte, this hotel is within a 10-minute walk of Cibeles Fountain and Paseo de la Reforma. Angel of Independence Monument and U.S. Embassy are also within 15 minutes. Sevilla Station is only a 2-minute walk and Insurgentes Station is 9 minutes.

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Reviews

Hotel Boutique Emma Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 89 reviews
Rating 8 - Good. 22 out of 89 reviews
Rating 6 - Okay. 14 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

Verified

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
The staff is really friendly and the hotel is in a great location close to popular restaurants and cafés.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. A little rough around the edges, but very clean, very friendly, and very comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cole

Liked: Cleanliness, staff & service
Very helpful staff. Front desk people are super cool. My WiFi was fantastic the entire time and the hot water was excellent. Stayed 11 nights.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, absolutely wonderful. The room is on a side street so traffic noise was fine. The room was very tastefully decored, very clean, modern. Lovely bathroom, divine shower, nice lighting, really a very pleasant place to spend an evening and morning.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally locate in the Roma district. Walking distanc to many restaurants. You could walk at night with no issues and feel safe. A lot of lical enjoy walking their dogs in late hours.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Asif

Liked: Cleanliness
A fairly average hotel with a great location. The elevator wasn’t working, the WiFi was quite unreliable, and the rooms are on the smaller side.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. AC worked great. Staff was great. Hot showers. No complaints!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Will stay here again! Love the locating, staff and room!!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Clean room, staff was friendly, but the Small portable AC unit is not enough and the room was way too hot
Stayed 3 nights in May 2026
Verified

6/10 Okay

F E

Disliked: Staff & service, amenities, property conditions & facilities
AC inconsistent. Hot water inconsistent. Elevator broken during our entire stay. Staircase very slippery and steep and we fell on the first day. We stayed 4 nights and climbing from ground to first to fourth floor everyday for senior citizens in our group was definitely not ideal. Will not stay here again.
Stayed 4 nights in May 2026
Verified

6/10 Okay

Peter

It was fine, but it was noisy because thy have no carpets on halls or stairs. I was woken up at 2am by somebody banging their way in or out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable y servicial 100/10
Stayed 1 night in Jun 2026
Verified

8/10 Good

Gilberto Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercas de una estación de metro, así como varios restaurantes y puestos de comida.
Stayed 2 nights in May 2026
Verified

8/10 Good

María Inés

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Estaría mejor si ofreciera estacionamiento.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Fernanda

Disliked: Cleanliness, staff & service, amenities
Pésima experiencia. Jamás volvería a este hotel y tengan muchísimo cuidado si se hospedan aquí. Después del concierto de BTS, tiramos a la basura una Army Bomb pirata porque compramos una nueva original dentro del evento. Al día siguiente pedimos limpieza y, casualmente, después de que entró el personal, la Army Bomb original desapareció y la pirata apareció acomodada entre nuestras cosas. O sea, alguien literalmente revisó la basura, tomó la original y dejó la falsa. Fuimos a recepción pensando que al menos tomarían el tema con seriedad, pero la “investigación” fue un chiste. Revisaron cámaras que NI SIQUIERA apuntan hacia la puerta de la habitación y concluyeron que “no vieron nada raro” porque la empleada estuvo solo 4 o 5 minutos dentro del cuarto. Como si en 5 minutos no alcanzara perfectamente para abrir una bolsa, sacar algo y esconderlo. Obviamente la basura “ya no estaba”, convenientemente. Y como según ellos “no hay pruebas”, decidieron no hacer absolutamente nada. Su gran solución fue ofrecernos una noche gratis para regresar en otra ocasión, ¿regresar a un lugar donde desaparecen tus cosas dentro de la habitación? Lo peor no fue solo el robo, sino la forma tan incompetente en la que manejaron todo. Cero responsabilidad, cero apoyo y solo “entendemos”. Qué casualidad que el objeto desaparece justo después de que entra limpieza. Pero claro, para el hotel eso no es sospechoso. Si se hospedan aquí, escondan TODO o mejor busquen otro lugar.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Yuliana Grissel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La atención siempre fue buena y atenta esta cerca de todo y pude salir a cualquier lugar caminando Pero las instalaciones no me gustaron, me toco que el elevador no funcionaba, el aire acondicionado solo es un tipo ventilador pero cada hora se llenaba de agua y se tenía que sacar para que pudiera funcionar, y era obligatorio porque los cuartos son muy calientes y no tienen ventanas ni para el baño o no se si ses dependiendo del cuarto y es muy molesto sobre todo para dormir, el cuarto era muy muy pequeño yo creo que para el precio no vale la pena, es muy incomodo quedarse ahí, aun que el personal siempre estuvo dispuesto es molesto tener que estarlos buscando a cada rato, sobre todo tener que bajar porque no tiene teléfono la habitación, en opinión personal no me gustó que para acceso al cuarto tienes que poner un código de 9 caracteres para entrar, yo creo que si fuera al menos de 4 estaría bien pero de preferencia con llaves, paredes demasiado delgadas y pisos también, escucha las pisadas del cuarto de arriba y el piso aparte es muy ruidoso. Reitero, el personal es perfecto pero la habitación queda mucho a deber.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Herson

Liked: Cleanliness, staff & service, amenities
Tengo muchas opiniones cruzadas de este lugar, empezando con instalaciones (hotel): Lamentablemente el ascensor que tenían no estaba en funcionamiento, incluso su personal sufría con esto ya que veía subir a las camaristas con grandes cargas de blancos por las escaleras, esto definitivamente le quita varios puntos. Ahora, habitación: Me quedé en la habitación sencilla y para mi sorpresa no contaba con ventanas, es muy pequeña, ideal para solo dormir, pero mi único inconveniente es que menciona tener “cortinas blackout” por lo que uno esperaría mínimo una ventana. Por otra parte, el mantenimiento en la habitación era excelente, contaba con dos extractores que fueron mi salvación y todo en la habitación funcionaba, no se veía nada viejo ni dañado, en ese aspecto le daría 100/10 estrellas, se aprecia mucho que se fijen en los pequeños detalles dentro los cuartos. Otra cosa a destacar es su cercanía al metro Sevilla (Línea 1). No sé si volvería, pero no me la pasé mal, el personal muy atento. Por último, proceso de reserva: en NINGÚN lado mencionan sobre un depósito que se te cobra en la tarjeta como “garantía” en caso de aplicar no show, según toma 48 hrs hábiles en devolverse, sigo en espera.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con excelente ubicación, estancia agradable, habitación limpia y con insumos necesarios, los electrónicos funcionado bien. Recomiendo este hotel es pequeño y cómodo, el personal amable y servicial. Si volvería a usar sus instalaciones.
Stayed 1 night in Apr 2026
Verified

8/10 Good

ADILENI

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Juan carlos

Liked: Staff & service, property conditions & facilities
Tan reglas dentro del Hotel es incómodo sentirte observado por el personal
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Enrique

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotelito es agradable, aunque llamarlo boutique es exagerado. Correcta relación calidad precio. Se oye todo lo q pasa fuera de la habitación y el baño de al lado. Las escaleras, con chapa metálica no ayudan. Pobre wifi en la habitación. Personal amable q ayudaron con el early check in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Diana Karen

Liked: Cleanliness, amenities, property conditions & facilities
Tiene todo lo necesario para descansar. Siempre hay alguien al pendiente en recepción y la ubicación excelente.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

María José

Liked: Staff & service
Disliked: Amenities
El hotel en general se veía descuidado. Cosas fuera de su lugar, no servía el elevador, la puerta del baño había ruido, no hubo agua caliente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciónes comodas cpn servicios basico con personal amable y limpieza impecable
Stayed 4 nights in Feb 2026