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Alexander, Member of The Leading Hotels of the World

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Interior - Alexander, Member of The Leading Hotels of the World (Mexico City)
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Alexander Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers - Alexander, Member of The Leading Hotels of the World (Mexico City)
Concierge desk - Alexander, Member of The Leading Hotels of the World (Mexico City)
Ambassador Suite | View from room - Alexander, Member of The Leading Hotels of the World (Mexico City)
Luxury
5.0 star property
9.4

Exceptional

Modern sanctuary in Mexico City

Understated elegance defines the exclusive Alexander Spa, where deep-tissue massages await after neighborhood exploration. Super attentive staff welcome guests to one of Mexico City's best luxury retreats. The great gym and restaurant complement thoughtfully designed spaces rivaling any other.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

View all photos for Alexander Suite

Alexander Suite | View from room

Alexander Suite

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, City View

Suite, City View | View from room

Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

Master Suite | View from room

Master Suite

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ambassador Suite

Ambassador Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Ambassador Suite

  • City view
  • 123 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Park View

Suite, Park View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Miguel Hidalgo, a neighborhood in Mexico City, Alexander, Member of The Leading Hotels of the World is in a shopping district. Paseo de la Reforma and Zócalo are notable landmarks and Palacio de Bellas Artes is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or GNP Seguros Stadium. Visit our Mexico City travel guide
Map
24 Pedregal, Mexico City, 11040

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    3 min walk - 0.2 miles
  • Chapultepec Park
    Chapultepec Park
    7 min walk - 0.4 miles
  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    9 min walk - 0.5 miles
  • Lincoln Park
    Lincoln Park
    12 min walk - 0.7 miles
  • Auditorio Nacional
    Auditorio Nacional
    15 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station
    11 min drive
  • Auditorio Station
    19 min walk
  • Benito Juarez International Airport (MEX)
    29 min drive

Restaurants

  • Starbucks
    2 min walk
  • Carmela y Sal
  • Bonvi
    1 min walk
  • Maison Kayser
    1 min walk
  • Nutrisa
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 600 to 3,000 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 250; reservation required
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed (20 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 70-inch smart TV with premium digital channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 600 to 3000 per person
  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Hosted evening meal: USD 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Alexander, Member of The Leading Hotels of the World pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Alexander, Member of The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Alexander, Member of The Leading Hotels of the World?

Check-out is at 11:00 AM.

Does Alexander, Member of The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 400 per vehicle applies.

Where is Alexander, Member of The Leading Hotels of the World located?

Located in Miguel Hidalgo, this luxury hotel is 0.3 mi (0.4 km) from Paseo de la Reforma and within 6 mi (10 km) of Palacio de Bellas Artes and Zócalo. Basilica of Our Lady of Guadalupe and Autódromo Hermanos Rodríguez are also within 9 mi (15 km). Auditorio Station is 19 minutes by foot and Polanco Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alexander, Member of The Leading Hotels of the World Reviews

9.4

Exceptional

10

Cleanliness

9.6

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 86 out of 101 reviews
Rating 8 - Good. 5 out of 101 reviews
Rating 6 - Okay. 6 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 4 out of 101 reviews

Reviews

Verified

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alexander is a top hotel that deserve the right to be one of the leading hotels in the world and much better. The staff always ready to assist, the rooms are large and luxurious, the services are perfect and at top quality, the food is excellent. If one wants to enjoy México City, Hotel Alexander is a place to be
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, still great service and staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, property conditions & facilities
Luxury Stay with Top Notch Service!! Room was sleek, sexy and something special!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andreina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience! Amazing room
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great rooms and service!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Honestly, the best hotel in Mexico the rooms are out of time restaurants nearby beautiful part to walk around definitely recommend it
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique property. Ourstanding service, and rooms beyond comparison in Mexico
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Wilfrido

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Property, Hight Quality, High Technology, Prime Location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively to Mexico City for business (sometimes twice a month) and have stayed at most brand name and boutique hotels in the Polanco, Condesa, and Colonia Roma neighborhoods. Since I travel there so often I like to stay at different places to get to know the city better and to avoid monotony. Of all the places I have stayed at, Alexander Hotel has the nicest and best appointed rooms in the city - the Ritz Carlton being a close second. The hotel also has a great gym, a vey nice lobby/bar area, and is walking distance from multiple restaurants and coffee shops. Another good thing, is that the hotel is new and is not well known, a such the occupation has been low the three times I have stayed there. Staff is great and tries very hard to provide high quality service.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service
Excelente hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified

10/10 Excellent

Polina

Liked: Cleanliness, amenities, property conditions & facilities
One of my best stays ever! Would love to come back
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and fantastic room.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed at !!!!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was a great surprise from design, comfort, details, staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
The room was very cold and there heater did not work. There was internet difficulties one afternoon and evening with no access.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel room I’ve ever stayed it. The Alexander Suite was truly amazing. Every detail was beyond. Can’t wait to come back.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Bruce

Ac not adequate to cool room. Loud music all night
Stayed 3 nights in Dec 2025