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Holiday Inn & Suites Mexico Zona Reforma by IHG

3.5 star property
Hotel with a fitness center, steps from Museo de Cera

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Photo gallery for Holiday Inn & Suites Mexico Zona Reforma by IHG

Exterior
Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed (Minifridge)

Suite, 1 King Bed (Minifridge) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Minifridge)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
Shower/tub combination
Hair dryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn Express Mexico Reforma by IHG

  • Breakfast included
  • Free WiFi
  • Business services
  • Laundry
8.8 out of 10, Excellent, 1,000 reviews
Holiday Inn Express Mexico Reforma by IHG

About the neighborhood

Map
Londres No 15 Col Juarez, Mexico City, 06600

What's nearby

  • Paseo de la Reforma - 6 min walk - 0.3 miles
  • Reforma 222 - 7 min walk - 0.4 miles
  • Angel of Independence Monument - 17 min walk - 0.9 miles
  • Alameda Central - 5 min drive - 1.7 miles
  • Zócalo - 10 min drive - 3.3 miles

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Cuauhtemoc Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Cicatriz - ‬2 min walk
  • ‪Sanopecado - ‬2 min walk
  • ‪Tamales Madre - ‬3 min walk
  • ‪Breakfast Make Us Happier - ‬2 min walk
  • ‪La Rifa Chocolatería - ‬2 min walk

About this property

Holiday Inn & Suites Mexico Zona Reforma by IHG

Hotel near Museo de Cera
Located close to Reforma 222 and Angel of Independence Monument, Holiday Inn & Suites Mexico Zona Reforma by IHG provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and free newspapers
  • A water dispenser, a computer station, and a gift shop
  • A porter/bellhop, luggage storage, and tour/ticket assistance
Room features
All 50 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 795 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 170 for children
  • Valet parking fee: MXN 160 per night
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn & Suites Mexico Zona Reforma by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn & Suites Mexico Zona Reforma by IHG?

Valet parking is available for MXN 160 per night.

What time is check-in at Holiday Inn & Suites Mexico Zona Reforma by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn & Suites Mexico Zona Reforma by IHG?

Check-out is at 1 PM.

Where is Holiday Inn & Suites Mexico Zona Reforma by IHG located?

Located in Reforma, this hotel is within a 10-minute walk of Museo de Cera, Paseo de la Reforma, and Reforma 222. Angel of Independence Monument and Alameda Central are also within 1 mi (2 km). Cuauhtemoc Station is 8 minutes by foot and Insurgentes Station is 11 minutes.

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Holiday Inn & Suites Mexico Zona Reforma by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 345 reviews
Rating 8 - Good. 97 out of 345 reviews
Rating 6 - Okay. 28 out of 345 reviews
Rating 4 - Poor. 7 out of 345 reviews
Rating 2 - Terrible. 10 out of 345 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Easy walk to great food and shopping. Spacious room
Stayed 4 nights in Dec 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Third time here, love the hotel, rooms are huge, bed is comfy and the place is very clean, also the area around is awesome
Stayed 3 nights in Jun 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place
Stayed 3 nights in Oct 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good and comfortable
Stayed 2 nights in Jun 2024

10/10 Excellent

Priscila

Liked: Cleanliness, property conditions & facilities, communication
Staff is friendly and helpful when we requested assistance.
Stayed 2 nights in Mar 2023

10/10 Excellent

Louis

Liked: Staff & service, amenities, property conditions & facilities
The Hotel Staff have made this stay amazing. The hospitality and cleanliness is remarkable. It has rained heavily here the last two days and we experienced a leak in our room when we called to notify the staff a maintenance person was immediately dispatched to assess the issue. As a result of the assessment we were immediately assigned another, much nicer, room. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Monica

Liked: Amenities, property conditions & facilities, communication
Absolutely fantastic the rooms are wonderful and nicely kept. The service is absolutely amazing from front desk to kitchen/room service. They answered all our questions and were willing to help us with whatever we needed definitely recommend. We stayed for a week and were so impressed.
Stayed 7 nights in Sep 2022

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service overall.
Stayed 4 nights in Jan 2024

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities, communication
All personal very good communication and respect!Clean place and nice area!Breakfast great!Thank you!
Stayed 10 nights in Sep 2022

8/10 Good

Edilma

Liked: Cleanliness, amenities, property conditions & facilities, communication
I did not stay at the hotel, but my family of 6 members had a great experienced, welcoming atmosphere, walkable distance to important landmarks. Staff was tremendously well trained responding all questions via phone. Great services.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but old
Stayed 1 night in Jan 2024

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
The terrace was bad
Stayed 2 nights in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 2 nights in May 2023

4/10 Poor

Juan pablo

Disliked: Cleanliness, property conditions & facilities, communication
Too old
Stayed 1 night in Jun 2023

6/10 Okay

luis

Liked: Cleanliness, communication
lift wasnt working,, they gave us 5th floor !!!!
Stayed 2 nights in Aug 2023

2/10 Terrible

Dan

Liked: Communication
Disliked: Amenities, property conditions & facilities
Building is old. Rooms are too dark with windows facing inside corridors. You can not see the street or even the sky,I felt I was in jailhouse cell. Location is bad, lots of homeless people, difficult to find and far from the center. Will never go there again
Stayed 2 nights in Feb 2023

4/10 Poor

laura

Liked: Cleanliness, room comfort, communication

elevators not working!

We stayed for 3 days and we’re given the 5th floor. The elevators did not work. I think we should’ve been told to be given the choice to pick another hotel. I have bad knees so it was not a good experience
Stayed 2 nights in Aug 2023

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2025

8/10 Good

VERONICA

Stayed 1 night in Mar 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente opción para hospedarse, la habitación muy comoda, se descansa muy bien, buen colchon, recepción y meseros muy atentos, los alimentos ricos. Como tal no hay estacionamiento en el hotel, pero se paga 150 pesos adicionales y se ingresa en un estacionamiento publico. Si me volveria a hospedar ahi.
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cadena de hoteles es garantía, me agrada siempre las camas y almohadas muy cómodas para descansar, me gusta que en las conexiones ya cuenten con carga usb eso te permite muchas cosas con tus dispositivos
Stayed 1 night in Jan 2025

10/10 Excellent

Alfredo

Stayed 1 night in Jan 2025