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Holiday Inn & Suites Mexico Zona Reforma by IHG

Property class: 4

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Photo gallery for Holiday Inn & Suites Mexico Zona Reforma by IHG

A restaurant with multiple dining tables and chairs, a bar area with bottles, and a fireplace. - Holiday Inn & Suites Mexico Zona Reforma by IHG (Mexico City)
A covered outdoor seating area with wicker furniture, potted plants, and a view of the cityscape. - Holiday Inn & Suites Mexico Zona Reforma by IHG (Mexico City)
A hotel room with two beds, a desk, a television, and a mirror. - Holiday Inn & Suites Mexico Zona Reforma by IHG (Mexico City)
A building with a green sign for Holiday Inn & Suites. - Holiday Inn & Suites Mexico Zona Reforma by IHG (Mexico City)
A hotel room with a bed, desk, chair, sofa, and a television. - Holiday Inn & Suites Mexico Zona Reforma by IHG (Mexico City)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a chair, a television, a nightstand with a phone, and a framed artwork on the wall.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Minifridge)

A hotel room with a desk, chair, telephone, lamp, and a mirror.

Suite, 1 King Bed (Minifridge)

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, desk, chair, sofa, and a television.

Suite, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with a gray sofa, a desk with a chair, and a door with a 'Stay Relaxed' sign.

Suite, 2 Bedrooms

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony

A hotel room with a bed, a desk with a chair, a television, a nightstand with a phone, and a framed artwork on the wall.

Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a bedside table with a phone, a nightstand, a brown sofa, and a bathroom visible through an open door.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Standard

Premium bedding, in-room safe, desk, blackout drapes

1 King Standard

  • 5 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING BED NON SMOKING

  • Sleeps 4
  • Free WiFi

About the neighborhood

Map
Londres No 15 Col Juarez, Mexico City, 06600

What's nearby

  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    3 min walk - 0.2 miles
  • A monument with a golden figure, surrounded by modern buildings and purple flowering trees.
    Angel of Independence Monument
    15 min walk - 0.8 miles
  • Museo de Cera
    2 min walk - 0.1 miles
  • Reforma 222
    5 min walk - 0.3 miles
  • U.S. Embassy
    12 min walk - 0.7 miles

Restaurants

  • Starbucks
    6 min walk
  • Cicatriz
    1 min walk
  • Los Pastorcitos de Sirloin
    4 min walk
  • La Rifa
    2 min walk
  • El Minutito
    1 min walk

Similar properties

Exterior
Galeria Plaza Reforma
Reforma
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 3,638 reviews
Galeria Plaza Reforma
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 170 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 795 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for a fee.

This hotel is situated in the city center.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn & Suites Mexico Zona Reforma by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 249 out of 409 reviews
Rating 8 - Good. 108 out of 409 reviews
Rating 6 - Okay. 33 out of 409 reviews
Rating 4 - Poor. 7 out of 409 reviews
Rating 2 - Terrible. 12 out of 409 reviews

Reviews

Verified review

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Super super clean great location good breakfast. But what really shines through are the staff, extremely helpful and overall amazing. Would recommend 1000 times
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Good location,good conditions,opportunity to eat in ,staff are awesome,good location
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff very friendly and helpful. Great location. I would go back.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Easy walk to great food and shopping. Spacious room
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service
Staff was great
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good and comfortable
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was professional, courteous and responsive to every need. Juan Carlos, bellboy extraordinaire, was amazing. Juan Carlos met us outside and greeted us upon arrival. Very courteous, professional and informative. Breakfast buffet was excellent. Thank you Daniel for making the buffet look like the pictures on internet. Thank you Magaly for everything. You made our stay wonderful. Thank Laura for breakfast.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service overall.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Louis

Liked: Staff & service, amenities, property conditions & facilities
The Hotel Staff have made this stay amazing. The hospitality and cleanliness is remarkable. It has rained heavily here the last two days and we experienced a leak in our room when we called to notify the staff a maintenance person was immediately dispatched to assess the issue. As a result of the assessment we were immediately assigned another, much nicer, room. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic place that was located in a quiet and nice area. Supermarket, coffee shops, and local food was excellent.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Cheung

Liked: Cleanliness, staff & service
Disliked: Amenities
The place was okay and it was in the process of renovating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

José Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel 4 estrellas
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Mario Luís

Liked: Cleanliness, amenities, property conditions & facilities
Location, quiet, waitress, price.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Third time here, love the hotel, rooms are huge, bed is comfy and the place is very clean, also the area around is awesome
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service
Personal amable
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Priscila

Liked: Cleanliness, property conditions & facilities, communication
Staff is friendly and helpful when we requested assistance.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Monica

Liked: Amenities, property conditions & facilities, communication
Absolutely fantastic the rooms are wonderful and nicely kept. The service is absolutely amazing from front desk to kitchen/room service. They answered all our questions and were willing to help us with whatever we needed definitely recommend. We stayed for a week and were so impressed.
Stayed 7 nights in Sep 2022
Verified review

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities, communication
All personal very good communication and respect!Clean place and nice area!Breakfast great!Thank you!
Stayed 10 nights in Sep 2022
Verified review

8/10 Good

Edilma

Liked: Cleanliness, amenities, property conditions & facilities, communication
I did not stay at the hotel, but my family of 6 members had a great experienced, welcoming atmosphere, walkable distance to important landmarks. Staff was tremendously well trained responding all questions via phone. Great services.
Verified review

2/10 Terrible

Rosa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is under construction. The drilling was going on all day so no sleeping in. In addition the room they gave us was old on the 4th floor and it smelled like mold while the 6th floor was brand new. We asked to move but they had no rooms available until our last night. Outside our room there was dust all over the place old rags and to make it worse housekeeping kept showing up after 3:30pm never in the morning. The only good I can say was Daniel in the front desk is very helpful and the cleaning lady that does the lobby is so sweet. If you are going to stay there get ready to hear drilling and have dust.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rolando

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Javier

Liked: Cleanliness, staff & service, amenities
I left my Bose headphones there and they claim I did not. 350.00 headphones.
Stayed 7 nights in Oct 2025