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Holiday Inn México Santa Fe by IHG

Property class: 3.5

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Photo gallery for Holiday Inn México Santa Fe by IHG

Exterior - Holiday Inn México Santa Fe by IHG (Mexico City)
A reception area with a marble counter, wooden ceiling, and a large screen. - Holiday Inn México Santa Fe by IHG (Mexico City)
A gym with cardio machines, free weights, and a mirrored wall. - Holiday Inn México Santa Fe by IHG (Mexico City)
A modern hotel with a glass facade, surrounded by lush greenery and a curved pathway. - Holiday Inn México Santa Fe by IHG (Mexico City)
A hotel room with a bed, desk, chair, and a view of the city through large windows. - Holiday Inn México Santa Fe by IHG (Mexico City)
Consider a stay at Holiday Inn México Santa Fe by IHG and take advantage of golfing on site, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, L Etoile, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed (Kitchen Area)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a mirror.

Suite, 1 King Bed (Kitchen Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, two bedside tables, a chair, and an ottoman.

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, a mirror, and a wardrobe.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, and a large window with sheer curtains.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a TV mounted on the wall, a desk with a lamp, and a window with sheer curtains.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a television, a mirror, and a wardrobe.

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Santa Fe, a neighborhood in Mexico City, Holiday Inn México Santa Fe by IHG is in a shopping district. Palacio de Bellas Artes and National Museum of Anthropology are cultural highlights, and some of the area's notable landmarks include Paseo de la Reforma and Angel of Independence Monument. Looking to enjoy an event or a game? See what's going on at Estadio Azteca or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210

What's nearby

  • A cityscape with modern high-rise buildings, a green park area, and a complex road network.
    Parque La Mexicana
    8 min walk - 0.5 miles
  • Expo Santa Fe Mexico
    2 min walk - 0.1 miles
  • Samara Shops
    10 min walk - 0.6 miles
  • Tecnologico de Monterrey - Santa Fe
    12 min walk - 0.7 miles
  • Santa Fe Center Mall
    12 min walk - 0.7 miles

Getting around

  • Santa Fé Station
    14 min walk
  • Mexico City Fortuna Station
    20 min drive
  • Benito Juarez International Airport (MEX)
    54 min drive

Restaurants

  • El Restaurante Palacio
    20 min walk
  • Tierra Garat
    19 min walk
  • Los Panchos
    16 min walk
  • El Rincón Argentino
    3 min walk
  • El Califa
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Etoile

Things to do

  • Golf
  • Gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,892 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn México Santa Fe by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for MXN 58 per day. Valet parking is available for MXN 58 per day.

What time is check-in at Holiday Inn México Santa Fe by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn México Santa Fe by IHG?

Check-out is at 1 PM.

Where is Holiday Inn México Santa Fe by IHG located?

Located in Santa Fe, this hotel is within 1 mi (2 km) of Expo Santa Fe Mexico, Santa Fe Center Mall, and Ciudad de los Ninos. Tecnologico de Monterrey - Santa Fe and Parque La Mexicana are also within 1 mi (2 km). Santa Fé Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn México Santa Fe by IHG Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 221 out of 401 reviews
Rating 8 - Good. 109 out of 401 reviews
Rating 6 - Okay. 31 out of 401 reviews
Rating 4 - Poor. 21 out of 401 reviews
Rating 2 - Terrible. 19 out of 401 reviews

Reviews

Verified review

10/10 Excellent

paola

Liked: Property conditions & facilities
Excellent hotel. The restaurant staff was super friendly and we loved the food!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Carlos

Liked: Staff & service, amenities
It’s confortable, well located and the staff is as usual, super helpful. However its age is beginning to show, it needs maintenance ASAP. Dirty curtains, bed board is peeling, ragged towels, etc.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

JEZREEL

Great place. Quiet and safe.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and friendly staff. The hotel and room were very clean, all very lovely.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location, friendly staff

The hotel itself was clean and the employees at the reception were amazing. Very friendly and professional. They helped us all the time. The bedsheet of the room were stained ( there was some ink and other food stains). Everyday we were short of towels and they didn't refill the toilet paper. We would call the receptionist and it would be delivered right away. Location is perfect and plenty of stores, food and malls nearby. Very safe all day all night. Will stay again.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine, but the hotel they need a refurnished, they have something furnished old. the restaurante have food, but the quality need attention, for the chef.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Gabriela

Disliked: Cleanliness, property conditions & facilities
Mal hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, communication
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Tsuneki Edmundo

Liked: Amenities
Great
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified review

8/10 Good

SALVADOR

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room, helpful staff at frontdesk. Did not know that amenities (gym and pool), was out of order
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jimena

Liked: Cleanliness
Super
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

JUAN PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Eduardo A

Disliked: Cleanliness, staff & service, property conditions & facilities
Fueniture in rooms ok.... the room was noisy, with light at night, no covers for cold, had to ask for them and took 2 calls and 1 hr to get them, the towels were thirty , old, smelly and harsh, incredible for a hotel of this "level and qualitiy"
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

mariza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2025
Verified review

8/10 Good

ROGELIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Diana Paola

Liked: Cleanliness, staff & service, amenities
All good
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
0
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
El mesero del restaurante es una gran persona … El restaurante está súper viejo ayuden a estas personas a que las gente quiera comer ahí .. La comida muy buena . El servicio excelente !!!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para quienes buscan algún hospedaje comprado, limpio y a excelente precio en Sta Fe
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

MBA Isabel Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion limpia y todo en orden, lo recomiendo
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Jaaziel

Cumple con lo necesario, el edificio ya ninse ve tan nuevo. El desayuno bufete no tiene variedad. Diario cocinan lo mismo
Stayed 2 nights in Jul 2026