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Holiday Inn Express Mexico Santa Fe by IHG

3.0 star property
Hotel in Mexico City with free breakfast and a 24-hour business center

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Photo gallery for Holiday Inn Express Mexico Santa Fe by IHG

Exterior
Front of property
Exterior
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Shower, hair dryer, towels

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Twin Bed

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Front of property

Camino Real Santa Fe

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  • Free WiFi
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About the neighborhood

Map
Guillermo Gonzalez Camarena 1400, Mexico City, CDMX, 1210

What's nearby

  • Expo Santa Fe Mexico - 16 min walk - 0.9 miles
  • Santa Fe Center Mall - 16 min walk - 0.9 miles
  • Ciudad de los Ninos - 18 min walk - 1.0 mile
  • Parque La Mexicana - 4 min drive - 1.7 miles
  • KidZania Santa Fe - 5 min drive - 1.9 miles

Getting around

  • Santa Fé Station - 14 min walk
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 49 min drive

Restaurants

  • ‪Café Torino - ‬2 min walk
  • ‪Los Canarios - ‬2 min walk
  • ‪Taquearte - ‬1 min walk
  • ‪Comedor Ejecutivo Actinver - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Holiday Inn Express Mexico Santa Fe by IHG

Hotel near Paseo de la Reforma
Free self-serve breakfast, a grocery/convenience store, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express Mexico Santa Fe by IHG. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), a 24-hour front desk, and a banquet hall
  • A vegetable garden, luggage storage, and meeting rooms
  • Multilingual staff, an elevator, and free newspapers
  • Guest reviews give good marks for the helpful staff
Room features
All 128 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with premium channels
  • Recycling, free infant beds, and coffee/tea makers

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to noon
  • A coffee shop/cafe

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Mexico Santa Fe
Holiday Inn Express Mexico Santa Fe
Holiday Inn Express Mexico Santa Fe Hotel
Inn Express Mexico ta Fe

Frequently asked questions

Is Holiday Inn Express Mexico Santa Fe by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Mexico Santa Fe by IHG?

Self parking is available for MXN 58 per day. Valet parking is available for MXN 58 per day.

What time is check-in at Holiday Inn Express Mexico Santa Fe by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Mexico Santa Fe by IHG?

Check-out is at 1 PM.

Where is Holiday Inn Express Mexico Santa Fe by IHG located?

Located in Santa Fe, this hotel is within 1 mi (2 km) of Expo Santa Fe Mexico, Santa Fe Center Mall, and Ciudad de los Ninos. Parque La Mexicana and KidZania Santa Fe are also within 1 mi (2 km). Santa Fé Station is 14 minutes by foot.

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Holiday Inn Express Mexico Santa Fe by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 331 out of 673 reviews
Rating 8 - Good. 213 out of 673 reviews
Rating 6 - Okay. 74 out of 673 reviews
Rating 4 - Poor. 29 out of 673 reviews
Rating 2 - Terrible. 26 out of 673 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROGELIO TROYO

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to all of the main points of interest in Santa Fe, Mexico City. The place is clean and neat, and the staff are always helpful. The breakfast is really great. Well worth the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimena

Liked: Cleanliness
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel located in convenient and walkable area.
Stayed 14 nights in Apr 2024

6/10 Okay

VICTOR ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean hotel close to the central Santa Fe
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice beds
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Jun 2024

8/10 Good

Lissi Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, wonderful breakfast. Nice staff. Towels looked old and stained. It made me wonder if they use them to clean the bathroom. Beds were clean and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service, amenities
Light bulbs did not work in the room. Sticky floor in bathroom. No envelope for tips. Old tv.
Stayed 2 nights in Dec 2024

6/10 Okay

sinale

Ok
Stayed 2 nights in Jul 2024

4/10 Poor

JOSE EDUARDO

The first room they gave me smelled. The second room they gave me also smells like dirty human odors. Never staying here again.
Stayed 1 night in Mar 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is general good and clean. It provides a free breakfast with diverse options. However it has limitations which make the stay not completely pleasant. For example, lighting in the room is very poor, no hand towels are provided. The hotel provided only one small bottle of water to be shared by two people, not one bottle per person. The second night they only give us one bath towel. The room glass windows are very dirty. Advantages: there are several convenience stores and fast food restaurants at walking distance. Ubers are readily available. There is mega shopping plaza at a five minutes Uber’s ride.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una feliz estancia
Stayed 1 night in Apr 2025

8/10 Good

Mario Jose

Stayed 1 night in Mar 2025

8/10 Good

hugo mauricio

Disliked: Staff & service
Nos pusieron en el último piso y no llegaba el ascensor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Le falta servicio al personal de recepción
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

10/10 Excellent

Aharon

Stayed 1 night in Feb 2025

10/10 Excellent

Aharon

Stayed 1 night in Feb 2025

6/10 Okay

Francisco

Liked: Cleanliness, amenities
Las condiciones de la habitación deficientes, focos fundidos, la cajonera suelta, los cajones se abrían, sábanas y toallas muy percudidas, papel de baño muy corriente.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025