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Grand Fiesta Americana Chapultepec

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Exterior - Grand Fiesta Americana Chapultepec (Mexico City)
Indoor spa tub - Grand Fiesta Americana Chapultepec (Mexico City)
Banquet hall - Grand Fiesta Americana Chapultepec (Mexico City)
Indoor spa tub - Grand Fiesta Americana Chapultepec (Mexico City)
Premium bedding, down comforters, pillowtop beds, minibar - Grand Fiesta Americana Chapultepec (Mexico City)
Luxury
5.0 star property
9.6

Exceptional

Sanctuary near Reforma Avenue

Panoramic views of Chapultepec Park greet guests from luxurious rooms in this central retreat. The spa rejuvenates after exploring nearby museums. Evenings unfold at the on-site restaurant where attentive staff serve elegant dishes in a sophisticated atmosphere.

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(8 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

View from room

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club King

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Club, 2 Doubles

Executive lounge

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club 2 Double, Park View

Executive lounge

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club, 1 King Park View

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club, 1 King Park View

  • Park view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Grand Fiesta Americana Chapultepec is in the entertainment district and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.1 miles
  • Chapultepec Park
    Chapultepec Park
    5 min walk - 0.3 miles
  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    8 min walk - 0.5 miles
  • National Museum of Anthropology
    National Museum of Anthropology
    10 min walk - 0.6 miles
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    15 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station
    8 min drive
  • Chapultepec Station
    10 min walk
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • Los Panchos
    1 min walk
  • Sodome
    2 min walk
  • LA NUEVA DECIMA CANTINA
    3 min walk
  • Kung Fu Noodle
    1 min walk
  • Central de Pizzas
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (MXN 200 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Azur
  • BAR AZUR

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,282 square feet of conference space
  • 24-hour business center
  • Computer station

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2021
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1856 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 610 for adults and MXN 350 for children
  • Secured valet parking fee: MXN 200 per night
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Grand Fiesta Americana Chapultepec pet-friendly?

Yes, Grand Fiesta Americana Chapultepec allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1856 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for MXN 200 per night. Limited spots are available.

What time is check-in at Grand Fiesta Americana Chapultepec?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Grand Fiesta Americana Chapultepec?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Fiesta Americana Chapultepec located?

Located in Reforma, this luxury hotel is within a 15-minute walk of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Auditorio Nacional are also within 2 mi (3 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Fiesta Americana Chapultepec Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 956 out of 1166 reviews
Rating 8 - Good. 142 out of 1166 reviews
Rating 6 - Okay. 35 out of 1166 reviews
Rating 4 - Poor. 12 out of 1166 reviews
Rating 2 - Terrible. 21 out of 1166 reviews

Reviews

Verified

10/10 Excellent

Hadrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gracious and the the rooms were great.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super centric nice area close to all the 5 star properties and across the street from the park amazing views from our hotel room.
Stayed 8 nights in Jun 2026
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice kind polite staff, great breakfast, very clean room with top of the line toiletries, fast reliable WIFI, definitely recommend staying in this hotel.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the club floor and the staff were amazing! Location was also great for the sights we were interested in.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Parvati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the corner of Chapultepec park in the beginning of colonia Anzures. It is close to Polanco, close to Roma, half a mile to the Anthropology Museum. You can walk anywhere form this location.
Stayed 5 nights in Jun 2026
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great location. Would stay again. It does lack that expansive open lobby, find a nook to sit feel. That is really the main feature I missed.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

BETZI Elisa DE LA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. A rooftop bar will be a perfect addition — offering stunning views of the beautiful Mexico City skyline. The atmosphere, service, and overall experience were exceptional.
Stayed 3 nights in May 2026
Verified

8/10 Good

TRANG

Liked: Cleanliness, property conditions & facilities
Good location, clean rooms, helpful staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff was amazing, we will definitely stay here again. Highly recommended
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great!
View from room. Chapultepec park.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and the staff were excellent
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Love location, very friendly staff and very clean room.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JOANA

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, excellent location and a beautiful hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Haibing

Liked: Cleanliness, property conditions & facilities
Great location. Close to many attractions.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was noise from traffic but cant really be helped given location next to major freeway. The TV channel selection was really disappointing. To not be able to watch some games during world cup was disappointing Staff were superb and good breakfast as well
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, property conditions & facilities
The room are always very clean and the housekeeping very helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient and safe location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Emma Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & professional staff, appropriate for business & city tourism.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this hotel, couldn’t have been better. The service and the food was great. Definitely coming back to stay there the next time we visit Mexico City.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Great place you have everything close by
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mexico!

Great stay at Mexico. Really nice hotel and the location is perfect.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mehran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, amazing location and wonderful staff. I have traveled the world and I can say this place is wonderful for your stay in Mexico City. I highly recommend it.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This a a wonderful place to stay in Mexico City. It was very clean and in a great, safe, and central location. We had an awesome view of Chapultpec Park.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was amazing. The staff was professional, helpful, and friendly —an exceptional experience. The concierge was very helpful providing excellent recommendations and great directions for getting around the city. The restaurant was great and had a nice selection of dishes; the food was delicious with perfect portions, and the waitstaff provided excellent service. The room I stayed in was very comfortable, clean, and well-maintained at all times, and had a spectacular view of Chapultepec Park. I would definitely return to this hotel on my future visits to Mexico City.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth visiting

Everyone was very helpful and incredibly friendly. The hotel is also very well located.
Stayed 3 nights in Aug 2025