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Grand Fiesta Americana Chapultepec

5.0 star property
Luxury hotel with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Food and drink
Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe
Lobby
Meeting facility
Grand Fiesta Americana Chapultepec stands in the heart of Mexico City as a peaceful retreat. Visitors can book treatments at Spa 19th, connect with in-room WiFi, grab drinks at the bar, or dine at Azur restaurant where kids' meal options make family meals easier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club King

Bar (on property)

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down comforters, minibar, in-room safe

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club 2 Double, Park View

Premium bedding, down comforters, minibar, in-room safe

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Angel of Independence Monument - 14 min walk - 0.8 miles
  • Auditorio Nacional - 7 min drive - 1.4 miles
  • World Trade Center Mexico City - 9 min drive - 2.6 miles

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Chapultepec Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Sodome - ‬2 min walk
  • ‪Los Panchos - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬3 min walk
  • ‪Fonda de la Nalgona - ‬3 min walk
  • ‪totte para todos - ‬2 min walk

About this property

Grand Fiesta Americana Chapultepec

Luxury hotel near Paseo de la Reforma
Located close to Chapultepec Park and Angel of Independence Monument, Grand Fiesta Americana Chapultepec provides a hair salon, dry cleaning/laundry services, and car rentals on site. Indulge in a body wrap, aromatherapy, and a body treatment at Spa 19th, the onsite spa. The on-site restaurant, Azur, offers breakfast, lunch, dinner, and kids' meals. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, massage treatment rooms, and a porter/bellhop
  • Tour/ticket assistance, an elevator, and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 203 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 42-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 180 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 550 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 550 for adults and MXN 300 for children
  • Valet parking fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Is Grand Fiesta Americana Chapultepec pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Fiesta Americana Chapultepec?

Valet parking is available for MXN 180 per night.

What time is check-in at Grand Fiesta Americana Chapultepec?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Fiesta Americana Chapultepec?

Check-out is at noon.

Where is Grand Fiesta Americana Chapultepec located?

Located in Reforma, this luxury hotel is within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Auditorio Nacional are also within 1 mi (2 km). Chapultepec Station is 12 minutes by foot and Sevilla Station is 14 minutes.

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Grand Fiesta Americana Chapultepec Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 830 out of 1035 reviews
Rating 8 - Good. 141 out of 1035 reviews
Rating 6 - Okay. 31 out of 1035 reviews
Rating 4 - Poor. 15 out of 1035 reviews
Rating 2 - Terrible. 18 out of 1035 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t recommend this hotel enough!! The hospitality was excellent! It was my first time in Mexico & I really enjoyed it. Would definitely stay here again. Can’t wait to be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service since we arrived. We were able to walk to museums and great restaurants. Hotel also arranged transportation to the pyramids.
Stayed 5 nights in Jun 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great customer service, beautifully decorated, nicely maintained.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities at this hotel are wonderful. We had an amazing time and really love this hotel. We will be back, thank you!
Stayed 3 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and secure. Clean and Recently renovated property. Friendly staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its nicely located on a side of the chapiltepec park. Really comfortable and spacious. The bathroom is a littel bit crampy, but nothing that will bother a stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located and view of park was amazing. Staff especially Fabiola were so attentive and friendly. Would definitely stay again
Stayed 5 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial staff. Beautiful view of Chapultepec castle and park. Looks recently renovated. Highly recommend
Stayed 3 nights in May 2025

10/10 Excellent

Lin

Liked: Cleanliness, amenities
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Walkable. Very friendly staff. Would stat again.
Stayed 4 nights in Mar 2025

2/10 Terrible

sugana

Disliked: Amenities, property conditions & facilities
The rooms were no good
Stayed 2 nights in Sep 2025

10/10 Excellent

svjatoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Excellent facilities, Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and superb view. Service for dinner was slow
Stayed 3 nights in Feb 2025

8/10 Good

Mingen

Liked: Cleanliness, amenities, property conditions & facilities
Poor staff with bad attitude, sometimes the plate is not clean, sometimes forgot some material in the room. Breakfast is good
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Yue

good
Stayed 4 nights in May 2025

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, went with a 9 month old baby. No problem at all.
Stayed 3 nights in Jan 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return

Would return as valets, maids, concierge, front desk, drivers were courteous and professional. Wait staff and kitchen disorganized. Food came with different items daily, slow service at times, tried hard but inconsistencies were borhersome. Location is excellent. Good value.
Stayed 3 nights in Mar 2025

10/10 Excellent

JIN WOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at a bad time so there were no room options. The day before was December 31st. It was completely understandable. The hotel was very clean and the bed was very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pamela

.
Stayed 2 nights in Mar 2025

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