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Grand Fiesta Americana Chapultepec

5.0 star property
An eco-friendly retreat in Mexico City where travelers can enjoy spa treatments, convenient amenities, and quality dining options for the whole family

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Photo gallery for Grand Fiesta Americana Chapultepec

Front of property - Grand Fiesta Americana Chapultepec (Mexico City)
Banquet hall - Grand Fiesta Americana Chapultepec (Mexico City)
Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe - Grand Fiesta Americana Chapultepec (Mexico City)
Couples treatment rooms, sauna, hot tub, body treatments, aromatherapy - Grand Fiesta Americana Chapultepec (Mexico City)
Indoor spa tub - Grand Fiesta Americana Chapultepec (Mexico City)
Grand Fiesta Americana Chapultepec stands in the heart of Mexico City as a peaceful retreat. Visitors can book treatments at Spa 19th, connect with in-room WiFi, grab drinks at the bar, or dine at Azur restaurant where kids' meal options make family meals easier.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club King

Bar (on property)

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down comforters, minibar, in-room safe

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club 2 Double, Park View

Premium bedding, down comforters, minibar, in-room safe

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Grand Fiesta Americana Chapultepec is in the entertainment district and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.1 miles
  • Vista aérea de los Titanes de Reforma
    Torre Mayor
    5 min walk - 0.3 miles
  • Chapultepec Park featuring a river or creek and a park
    Chapultepec Park
    5 min walk - 0.3 miles
  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    8 min walk - 0.5 miles
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station
    6 min drive
  • Chapultepec Station
    10 min walk
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • Los Panchos
    1 min walk
  • Sodome
    2 min walk
  • LA NUEVA DECIMA CANTINA
    3 min walk
  • totte para todos
    1 min walk
  • Central de Pizzas
    3 min walk

About this property

Grand Fiesta Americana Chapultepec

Luxury hotel near Paseo de la Reforma
Located close to Chapultepec Park and Angel of Independence Monument, Grand Fiesta Americana Chapultepec provides a hair salon, dry cleaning/laundry services, and car rentals on site. Indulge in a body wrap, a massage, and aromatherapy at Spa 19th, the onsite spa. The on-site restaurant, Azur, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a bar and a 24-hour health club.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, local meal delivery service, and free newspapers
  • Smoke-free premises, bicycle parking, and massage treatment rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 203 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1912 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 610 for adults and MXN 350 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 1912 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Is Grand Fiesta Americana Chapultepec pet-friendly?

Yes, Grand Fiesta Americana Chapultepec allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 1912 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for MXN 200 per night.

What time is check-in at Grand Fiesta Americana Chapultepec?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Fiesta Americana Chapultepec?

Check-out is at noon.

Where is Grand Fiesta Americana Chapultepec located?

Located in Reforma, this luxury hotel is within a 15-minute walk of Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Auditorio Nacional are also within 2 mi (3 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 14 minutes.

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Reviews

Grand Fiesta Americana Chapultepec Reviews

9.6

Exceptional

9.8

Cleanliness

10

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 880 out of 1076 reviews
Rating 8 - Good. 132 out of 1076 reviews
Rating 6 - Okay. 32 out of 1076 reviews
Rating 4 - Poor. 12 out of 1076 reviews
Rating 2 - Terrible. 20 out of 1076 reviews

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great!
View from room. Chapultepec park.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Emma Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & professional staff, appropriate for business & city tourism.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Haibing

Liked: Cleanliness, property conditions & facilities
Great location. Close to many attractions.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Love location, very friendly staff and very clean room.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mehran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, amazing location and wonderful staff. I have traveled the world and I can say this place is wonderful for your stay in Mexico City. I highly recommend it.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Great place you have everything close by
Stayed 1 night in Jan 2026
Verified

8/10 Good

antonios apostolos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, well upkept property and all staff was courteous and helpful. bath towels are pretty worn out, old and very rough, time to replace them with new ones. Pillows are also worn down once laying your head on them they go completely flat.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient and safe location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JOANA

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, excellent location and a beautiful hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. Great Service!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This a a wonderful place to stay in Mexico City. It was very clean and in a great, safe, and central location. We had an awesome view of Chapultpec Park.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mexico!

Great stay at Mexico. Really nice hotel and the location is perfect.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the amenities were five star. They have a nice restaurant in the hotel and the breakfast lounge on the top floor has amazing view of the castle and the Chapultepec park. The staff is very helpful and always ready to serve you. The museums and the castle is at walking distance.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. They always pointed us in the right direction and gave us options.
Room view overlooking Bosque de Chapultepec.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was AMAZING. Best level of service received in CDMX.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, property conditions & facilities
Clean clean clean and the service is TOP
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth visiting

Everyone was very helpful and incredibly friendly. The hotel is also very well located.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Armando Junior

Liked: Cleanliness, amenities, property conditions & facilities
The service provided by the front desk staff was truly outstanding. Their professionalism and attentiveness were evident throughout our entire interaction. They were highly efficient and resolved all our inquiries with remarkable skill. We felt very well taken care of by their exceptional demeanor. Their positive attitude significantly enhanced our experience. The service provided on the breakfast floor was outstanding. The personnel demonstrated a remarkable level of attentiveness. They consistently ensured that all of our needs were met with efficiency and courtesy. It was a pleasure to experience such dedicated service. This level of professionalism significantly enhanced the morning dining experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

EMUEJEVOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is amazing. The bar is on point
Stayed 5 nights in Sep 2025
Verified

8/10 Good

chrisitan

Liked: Cleanliness, staff & service, amenities
I really like this hotel and found a location to be quite convenient. We were there for day of the dead and it was a great experience staying here. We really enjoyed that time of year in a celebrations, but expect huge crowds and if you’re planning to visit book in advance. The museum and the castle and the park are very close. What I loved most about the hotel was the bed. It was on the firm side and very comfortable.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and accomodating staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mr Llerena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
17th floor room facing Chapultepec Park. FANTASTIC room. Everything SUPER CLEAN. Great service!!!!!!!!! Hotel food and restaurant were great. We were so very happy with this hotel experience!!!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff and comfortable room
Stayed 4 nights in May 2025
Verified

8/10 Good

Roz

Liked: Cleanliness, property conditions & facilities
Location wasn’t great. Also lobby wasn’t very nice. But service was amazing and very clean rooms.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eliab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and high end service
Stayed 4 nights in Aug 2025