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Gran Hotel Villa de Madrid

3.5 star property
Beaux Arts hotel with a 24-hour front desk and a restaurant

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Photo gallery for Gran Hotel Villa de Madrid

Lobby sitting area
32-inch LED TV with cable channels, TV
Reception
Front of property
Standard Room, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, desk, blackout drapes, iron/ironing board

Double Room Standard

  • Sleeps 4

View all photos for Single Room Standard

1 bedroom, desk, blackout drapes, iron/ironing board

Single Room Standard

  • Sleeps 2

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Exterior

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About the neighborhood

Map
Calzada de Guadalupe 195, Col. 7 de Noviembre, Mexico City, CDMX, 7840

What's nearby

  • La Raza Medical Center - 2 min drive - 1.4 miles
  • Basilica of Our Lady of Guadalupe - 3 min drive - 1.7 miles
  • Paseo de la Reforma - 5 min drive - 3.5 miles
  • Palacio de Bellas Artes - 6 min drive - 3.8 miles
  • Zócalo - 7 min drive - 4.2 miles

Getting around

  • Misterios Station - 7 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 12 min drive

Restaurants

  • ‪Vips - ‬3 min walk
  • ‪Toks - ‬4 min walk
  • ‪Restaurante Jin Ying Zi - ‬4 min walk
  • ‪Garnacheria de la Esquina. - ‬5 min walk
  • ‪La Carreta Suiza - ‬6 min walk

About this property

Gran Hotel Villa de Madrid

Hotel near La Raza Medical Center
Located close to Plaza de las Tres Culturas and Avenida Madero, Gran Hotel Villa de Madrid provides a bar, a business center, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • A porter/bellhop, luggage storage, and an elevator
  • A 24-hour front desk, a vending machine, and a front-desk safe
Room features
All 50 rooms have comforts such as 24-hour room service, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Zarzuela

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Gran Hotel Villa Madrid Mexico City
Gran Hotel Villa Madrid
Gran Villa Madrid Mexico City
Gran Hotel Villa De Madrid Mexico City
Gran De Madrid Mexico City
Gran Hotel Villa de Madrid Hotel
Gran Hotel Villa de Madrid Mexico City
Gran Hotel Villa de Madrid Hotel Mexico City

Frequently asked questions

Is Gran Hotel Villa de Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gran Hotel Villa de Madrid?

Self parking is free at this property.

What time is check-in at Gran Hotel Villa de Madrid?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Gran Hotel Villa de Madrid?

Check-out is at noon.

Where is Gran Hotel Villa de Madrid located?

Located in Downtown Mexico City, this hotel is within 2 mi (3 km) of Plaza de las Tres Culturas, La Raza Medical Center, and Basilica of Our Lady of Guadalupe. Avenida Madero and Museo del Juguete Antiguo México are also within 3 mi (5 km). Misterios Station is 7 minutes by foot and Valle Gomez Station is 10 minutes.

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Gran Hotel Villa de Madrid Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 158 out of 358 reviews
Rating 8 - Good. 114 out of 358 reviews
Rating 6 - Okay. 39 out of 358 reviews
Rating 4 - Poor. 30 out of 358 reviews
Rating 2 - Terrible. 17 out of 358 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the front desk employee was extremely kind and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carolina Natalia

Liked: Staff & service, property conditions & facilities
Good condition and staff are friendly & helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area and hotel were great.
Stayed 1 night in Sep 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a big space and was convenient to the basilica
Stayed 1 night in Jan 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and afordable
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Jovita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean, safe, personnel very helpful.
Stayed 7 nights in Jul 2024

10/10 Excellent

Evangelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel. I was there for two weeks and had a pleasant experience. There are shops nearby, a park and restaurants. I would definitely recommend.
Stayed 15 nights in Jun 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very little water pressure to take a shower, we understand water savings ! Also a lot of noise during night to much activity?
Stayed 3 nights in Dec 2024

2/10 Terrible

Nayeli

Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was rude and was giving us a hard time to check in. When we tried asking questions she was rude and there wasn’t anyone else in the lobby waiting to be checked in for her to be so short with us. The beds are uncomfortable. The rooms don’t seem like they’re clean. Our main blanket had a hole like someone had burned out their cigarette on it. The shower didn’t seem clean. The floors were dirty and sticky. We got two rooms and I would never have my family stay there ever again.
Stayed 1 night in Mar 2025

10/10 Excellent

Zemichael

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in Aug 2023

2/10 Terrible

Hector E

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management won’t work on a terrible matter!! Definitely won’t recommend at ALL!!!
Stayed 11 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
The room is nice but the shower is a little strange without a curtain and the water It splashed even into the toilet bowl
Stayed 1 night in Dec 2023

4/10 Poor

Emily

a/c didn’t work, beds were super stiff.
Stayed 1 night in Jun 2024

4/10 Poor

TERESA

Disliked: Staff & service, amenities, property conditions & facilities
Not we’ll maintained.
Stayed 2 nights in Sep 2022

2/10 Terrible

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My family and I got there and they did not have the room I originally booked. They were trying to accommodate us in two separate rooms. When they showed us the room the bed comforter had cigarette burns, and the pillows were super dirty. The rooms smelled bad. We ended up not staying we left.
Stayed 2 nights in Jul 2023

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
No air conditioning!! Open windows did provide adequate air flow and the noise at night was not worth having them open. The did provide a fan that at least was a little help. But the heat was very uncomfortable. The biggest problem was the bed bugs! Only one of the beds had them but it has been a mess since getting home. And still recovering from the bites. BEWARE!
Stayed 3 nights in Jun 2024

6/10 Okay

Yolanda

No, hice uso de la reservacion ya que se cancelo mi viaje.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Apr 2025

10/10 Excellent

FABIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RECOMENDDO
Stayed 1 night in May 2025

8/10 Good

Miranda

Stayed 1 night in May 2025

8/10 Good

Yosef

Stayed 1 night in Apr 2025