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Gran Hotel Ciudad de Mexico Zocalo View

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Interior - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Lobby - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Building design - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
View from property - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Building design - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Luxury
4.5 star property
9.6

Exceptional

Historic elegance in Mexico City

Stained glass ceilings crown the historic lobby, evoking Mexico City's elegant past. The rooftop restaurant pairs Zocalo views with authentic local cuisine. After exploring nearby attractions, retreat to the secluded lounge for complimentary cold drinks and exceptional concierge service.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | Minibar, in-room safe, desk, blackout drapes

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Zocalo View

Minibar, in-room safe, desk, blackout drapes

Master Suite Zocalo View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

  • Sleeps 4

View all photos for Super Saver One King

Minibar, in-room safe, desk, blackout drapes

Super Saver One King

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed, Zocalo View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Zocalo View

  • Sleeps 2

Luxury Junior Suite, 1 King Bed, Zocalo View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Master Suite Zocalo View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout drapes

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(40 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King | Minibar, in-room safe, desk, blackout drapes

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Zocalo View

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King

Minibar, in-room safe, desk, blackout drapes

Deluxe 1 King

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2

View all photos for Master Suite

Minibar, in-room safe, desk, blackout drapes

Master Suite

  • Sleeps 2

About the neighborhood

Map
Mexico City, CDMX

What's nearby

  • Latin American Building Madero Street Mexico City
    Madero Street
    2 min walk - 0.1 miles
  • National Palace
    National Palace
    3 min walk - 0.2 miles
  • Exterior Metropolitan Cathedral in Mexico City, Latin America.
    Metropolitan Cathedral
    3 min walk - 0.2 miles
  • 0_dv604023
    Zócalo
    5 min walk - 0.3 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    10 min walk - 0.6 miles

Restaurants

  • Restaurante Terraza del Gran Hotel de la Ciudad de México
    1 min walk
  • El Rey del Pavo
    2 min walk
  • Terraza Primer Cuadro
    1 min walk
  • La Parroquia de Veracruz
    2 min walk
  • Starbucks
    1 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Additional perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Wedding services, a porter/bellhop, and a 24-hour front desk
  • Coffee/tea in the lobby, an elevator, and concierge services
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Frequently asked questions

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for a fee.

Situated near the airport this luxury hotel is in the city center.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Hotel Ciudad de Mexico Zocalo View Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1037 out of 1182 reviews
Rating 8 - Good. 86 out of 1182 reviews
Rating 6 - Okay. 34 out of 1182 reviews
Rating 4 - Poor. 10 out of 1182 reviews
Rating 2 - Terrible. 15 out of 1182 reviews

Reviews

Verified

10/10 Excellent

Kulsum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Views and food were amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff offered great customer service.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jose L Mendez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff. Many attractions are walking distance from the hotel. My family and I will return.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the room was clean. Staff very accommodating. Breakfast was great.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the breakfast was delicious! Everyone was very kind and friendly!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great location; beautiful historical hotel; great staff and awesome views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you want to be in the heart of the city. Their terrace has an amazing view but the food is average. A place like that could have better food, even if you have to pay a little more for a tastier menu.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Hao

Liked: Cleanliness, amenities, property conditions & facilities
Lovely night staff. Beautiful hotel and location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Donya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful Gran Hotel offers a historical building lover's delight. The restaurant is open air with a fantastic view of the Zocalo but can be very breezy. We found the breakfast expensive. The staff is attentive.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Baldomero

Liked: Cleanliness, property conditions & facilities
The hotel is beautiful and the staff is amazing. Had the best time at this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building and views of El Zócalo, staff is top notch. Only downsides were the squeaky bathroom door and lack of soundproofing from outside events.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If location is everything, this hotel has already won—then it goes on to impress even more. The rooftop terrace offers terrific views to Zocalo plaza, President's Palace and Metropolitan Cathedral, the staff are gracious (and thankfully English-speaking), and the rooms are generously sized. Elegant interiors and a striking Tiffany-style ceiling add real character. Highly recommended — no hesitation.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Kind and welcoming staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maria del Roble

Liked: Cleanliness, amenities, property conditions & facilities
Great place with great zocalo views and outstanding service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The hotel is in a great location. I had a lot of questions about places to visit and restaurants to eat at, and Emannuel always had the answer. He was very knowledgeable and made the stay enjoyable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Beautiful building and ceiling, attentive staff, excellent restaurant with a beautiful view. Wonderful hotel.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Staff very attentive Hotel is well kept historical building Harkens back to a golden age, but modernly comfortable
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and amazing staff. The only thing that hurt was that I could hear the plumbing noises - on and off - through the night which made going to sleep hard
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Valerie Hope

Liked: Cleanliness, amenities, property conditions & facilities
Great room service and great staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and friendly from my initial entry into the hotel and with all subsequent interactions with staff at the desk, in the lobby and at the restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
Staff was great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The staff went out of their way to help, were very friendly, and the hotel is a historical beauty!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms large, clean and very comfortable. Staff were very friendly and helpful. We needed to move our Zocala facing room due to noisy festival in the square and they accommodated us readily.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kyoko

Liked: Cleanliness, amenities, property conditions & facilities
Staff members are friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel but for the price we paid I think it is over hyped. The buffet was not good either, but view at the balcony was nice and staff was really nice.
Stayed 5 nights in Feb 2026