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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
Downtown location puts travelers at the heart of authentic Mexican flavors, warm hospitality, and the vibrant energy of city life

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Building design - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Lobby - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
View from property - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Building design - Gran Hotel Ciudad de Mexico Zocalo View (Mexico City)
Gran Hotel Ciudad de Mexico Zocalo View, near the historic center, welcomes visitors with genuine Mexican warmth. Enjoy authentic cuisine at two restaurants, relax at the bar, or stay fit in the gym. The rooftop terrace offers spectacular views, and WiFi keeps you connected.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | Minibar, in-room safe, desk, blackout drapes

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Zocalo View

Minibar, in-room safe, desk, blackout drapes

Master Suite Zocalo View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2

View all photos for Deluxe Double Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

  • Sleeps 4

View all photos for Super Saver One King

Minibar, in-room safe, desk, blackout drapes

Super Saver One King

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed, Zocalo View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Zocalo View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout drapes

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King | Minibar, in-room safe, desk, blackout drapes

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King

Minibar, in-room safe, desk, blackout drapes

Deluxe 1 King

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2

View all photos for Master Suite

Minibar, in-room safe, desk, blackout drapes

Master Suite

  • Sleeps 2

About the neighborhood

Located in Historic Center, a neighborhood in Mexico City, Gran Hotel Ciudad de Mexico Zocalo View is in the entertainment district and near the airport. The area's natural beauty can be seen at Alameda Central and Chapultepec Park, while Palacio de Bellas Artes and Chapultepec Castle are cultural highlights. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or GNP Seguros Stadium. Visit our Mexico City travel guide
Map
Mexico City, CDMX

What's nearby

  • Latin American Building Madero Street Mexico City
    Madero Street
    2 min walk - 0.1 miles
  • National Palace
    National Palace
    3 min walk - 0.2 miles
  • Exterior Metropolitan Cathedral in Mexico City, Latin America.
    Metropolitan Cathedral
    3 min walk - 0.2 miles
  • 0_dv604023
    Zócalo
    5 min walk - 0.3 miles
  • Palacio de Bellas Artes or Palace of Fine Arts, a symbol of Mexico
    Palacio de Bellas Artes
    10 min walk - 0.6 miles

Getting around

  • Zocalo Station
    4 min walk
  • Mexico City Buenavista Station
    7 min drive
  • Benito Juarez International Airport (MEX)
    21 min drive

Restaurants

  • Restaurante Terraza del Gran Hotel de la Ciudad de México
    1 min walk
  • Terraza Primer Cuadro
    1 min walk
  • La Parroquia de Veracruz
    2 min walk
  • El Rey del Pavo
    2 min walk
  • Starbucks
    1 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel near Zócalo
Palacio de Bellas Artes and Alameda Central are located near Gran Hotel Ciudad de Mexico Zocalo View, which provides a rooftop terrace, dry cleaning/laundry services, and car rentals on site. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • Tour/ticket assistance, a front-desk safe, and coffee/tea in the lobby
  • A 24-hour front desk, a porter/bellhop, and ATM/banking services
  • Guest reviews give top marks for the dining options, helpful staff, and first-rate property condition
Room features
All 60 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Frequently asked questions

Is Gran Hotel Ciudad de Mexico Zocalo View pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 13 per day.

What time is check-in at Gran Hotel Ciudad de Mexico Zocalo View?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Gran Hotel Ciudad de Mexico Zocalo View?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Gran Hotel Ciudad de Mexico Zocalo View located?

Located in Historic Center, this luxury hotel is within a 5-minute walk of Madero Street and Zócalo. Palacio de Bellas Artes and Alameda Central are also within 15 minutes. Zocalo Station is only a 4-minute walk and Allende Station is 8 minutes.

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Reviews

Gran Hotel Ciudad de Mexico Zocalo View Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1011 out of 1150 reviews
Rating 8 - Good. 81 out of 1150 reviews
Rating 6 - Okay. 34 out of 1150 reviews
Rating 4 - Poor. 9 out of 1150 reviews
Rating 2 - Terrible. 15 out of 1150 reviews

Reviews

Verified

10/10 Excellent

Kulsum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Views and food were amazing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the breakfast was delicious! Everyone was very kind and friendly!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great location; beautiful historical hotel; great staff and awesome views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hao

Liked: Cleanliness, amenities, property conditions & facilities
Lovely night staff. Beautiful hotel and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building and views of El Zócalo, staff is top notch. Only downsides were the squeaky bathroom door and lack of soundproofing from outside events.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The hotel is in a great location. I had a lot of questions about places to visit and restaurants to eat at, and Emannuel always had the answer. He was very knowledgeable and made the stay enjoyable.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Baldomero

Liked: Cleanliness, property conditions & facilities
The hotel is beautiful and the staff is amazing. Had the best time at this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria del Roble

Liked: Cleanliness, amenities, property conditions & facilities
Great place with great zocalo views and outstanding service
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel but for the price we paid I think it is over hyped. The buffet was not good either, but view at the balcony was nice and staff was really nice.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and friendly from my initial entry into the hotel and with all subsequent interactions with staff at the desk, in the lobby and at the restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. The staff went out of their way to help, were very friendly, and the hotel is a historical beauty!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, room, location, service from everyone we met, rooftop restaurant and views and ... well... everything, the Gran Hotel exceeded our expectiations. From the coffee and treats in the special access room in the morning (and throughout the day), to our comfortable bed at the end of a long day of exporation, we loved our Mexico City home at the Gran and would go back in a heartbeat.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Beautiful building and ceiling, attentive staff, excellent restaurant with a beautiful view. Wonderful hotel.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms large, clean and very comfortable. Staff were very friendly and helpful. We needed to move our Zocala facing room due to noisy festival in the square and they accommodated us readily.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Kyoko

Liked: Cleanliness, amenities, property conditions & facilities
Staff members are friendly and helpful.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Our suite was beautiful, comfortable and quiet. The staff were friendly and very helpful. Mexico City can be a bit overwhelming but Gran Hotel Ciudad de Mexico was a perfect refuge. The restaurant was terrific, both for food and for the incredible view overlooking the Zocalo. There was also a lovely lounge for residents of the hotel only.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Valerie Hope

Liked: Cleanliness, amenities, property conditions & facilities
Great room service and great staff
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Janice

Liked: Cleanliness, property conditions & facilities
The hotel is beautiful but it is old and the room we stayed in was dated. It is very centrally located and the staff were very courteous. But I much preferred the newer hotel we stayed at later on during the trip.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The Gran Hotel is absolutely gorgeous and there is no better view from the Rooftop Restaurant. Yeal and Emmanuel helped us immensely during our stay and even with catching an Uber to go back to the airport. It is in a great location to Constitution Plaza, we even got to see the President of Mexico and the Military parade. Lots of shopping and restaurants in the area. Will stay there again.
Ceiling in the Gran Hotel
Elevator in the Gran Hotel
Cathedral in Constitution Plaza
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the location isn't the greatest the hotel itself is spectacular. When I saw the pictures of it on Expedia I decided I had to stay there and I was not dissappointed. It is a beautiful hotel with staff that cater to your needs.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Staff was courteous and attentive.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The servers in the restaurant (we went there everyday) were very attentive and friendly, specifically Daniel. Check in - accompanied with sparkling wine - and check out was seamless. The folks in the lobby and at the front door were very polite and friendly.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities
Staff was superb. Hotel and Rooms were spotless.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria del Rosario

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Great rooms. Gorgeous hotel. The restaurant food was excellent.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, good room cleaning daily, nice rooftop bar.
Deluxe King Room
Stayed 5 nights in Nov 2025