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Aparthotel

FlowSuites Polanco

Property class: 3.5

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Photo gallery for FlowSuites Polanco

A modern building with a glass facade and brick exterior, featuring a central entrance and surrounding greenery. - FlowSuites Polanco (Mexico City)
A modern kitchen with a white countertop, a glass-top island, and black chairs. There is a potted plant with pink flowers and a lamp on the island. - FlowSuites Polanco (Mexico City)
A modern kitchen with a central island, dark cabinetry, and a window providing natural light. - FlowSuites Polanco (Mexico City)
A modern hotel room with a large bed, a smaller bed, and a seating area. - FlowSuites Polanco (Mexico City)
A modern hotel room with a desk, chair, bed, and a glass partition. - FlowSuites Polanco (Mexico City)
Located close to Avenida Presidente Masaryk and Lincoln Park, FlowSuites Polanco has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

View all photos for Executive Apartment, 1 Queen Bed

A modern hotel room with a dining area, a TV, and a large mirror.

Executive Apartment, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Apartment, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a ceiling fan, and a window with curtains.

Executive Apartment, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse

A modern hotel room with a large bed, a smaller bed, and a seating area.

Penthouse

  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Polanco, a neighborhood in Mexico City, FlowSuites Polanco is in the entertainment district and near a metro station. National Museum of Anthropology and Soumaya Museum are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Chapultepec Castle. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Mexico City travel guide
View more Aparthotels in Mexico City
Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    1 min walk - 0.1 miles
  • A sailboat with a red and white sail on a river.
    Lincoln Park
    3 min walk - 0.2 miles
  • A panda resting on a wooden platform surrounded by greenery.
    Parque Zoologico de Chapultepec
    8 min walk - 0.5 miles
  • A large stone building with steps leading up to it, a large metal sculpture, and a sign with text.
    Auditorio Nacional
    9 min walk - 0.5 miles
  • A modern building with a large central column and a patterned facade.
    National Museum of Anthropology
    12 min walk - 0.7 miles

Getting around

  • Polanco Station
    7 min walk
  • Mexico City Fortuna Station
    9 min drive
  • Benito Juarez International Airport (MEX)
    29 min drive

Restaurants

  • Karisma
    2 min walk
  • Café Toscano
    1 min walk
  • Fougasse
    1 min walk
  • La Aceituna
    2 min walk
  • Myka Frozen Yogurth
    1 min walk

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  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 373 reviews
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Property amenities

Pool/Spa

  • Hot tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels

Laundry

  • Laundromat nearby

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Portable fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 26 lbs per pet)
  • Fee: MXN 915 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 12 units
  • 4 floors
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 915 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

Frequently asked questions

Is FlowSuites Polanco pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 915 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at FlowSuites Polanco?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at FlowSuites Polanco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is FlowSuites Polanco located?

Located in Polanco, this aparthotel is within a 5-minute walk of Avenida Presidente Masaryk and Lincoln Park. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 10 minutes. Polanco Station is 7 minutes by foot and Auditorio Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

FlowSuites Polanco Reviews

8.4

Very Good

8.8

Cleanliness

9.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 208 out of 433 reviews
Rating 8 - Good. 128 out of 433 reviews
Rating 6 - Okay. 61 out of 433 reviews
Rating 4 - Poor. 18 out of 433 reviews
Rating 2 - Terrible. 18 out of 433 reviews

Reviews

Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect, you can do anything just walking.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff ere extremely helpful and welcoming. The location was wonderful - so close to everything. The property is very modern and clean.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Clean facilities. Excellent dining adjacent and nearby.
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment and location. Will definitely be returning.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the location was wonderful. It was accessible and walkable to all my meetings. I fully recommend it.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and very friendly staff. The room was a bit dark and didn't have all the bathroom amenities filled. (e.g. shower soap).
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Any luttle issue or question and they took care of it.
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Wilfrido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the mini apartment concept. Reasonably priced. Very courteous personnel.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my overall experience was the room comfort, cleanliness, amenities, a good services, location, and ambiance. My advise is to notable notice that the iron should be requested at service desk. Looking forward to have wonderful stay again.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The property and staff are good and nice. The only issue is that this hotel doesn’t have AC. In the afternoon it was very hot. While the fan provided made it survivable, it was not enough. It cooled off deep in the night/morning. Great for October to April perhaps. Otherwise, book at your own risk.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Ramses

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

NO AIR CONDITIONS

Need to provide a solution during the hot days. NO AIR CONDITIONS. Location is excellent and staff excellent
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little loud but comfortable

The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Emmett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location, friendly staff. Bakery right underneath so great for breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Victor M.

Liked: Cleanliness, staff & service, property conditions & facilities
There was no air condition and by April is needed.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Eva Cristina

Great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

judy

Liked: Cleanliness, amenities, property conditions & facilities
Easy to be there, staff was lovely, “suite” was as big as my apt!
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 304 has a street view which is much more please than the apartments with no view
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

LESLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite, but bed was not comfortable, could hear neighbors coming in late at night.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great Services!!!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Abdulhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place !!!
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ramses

Liked: Cleanliness, staff & service, amenities
Area and people
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..
Stayed 1 night in Jun 2023