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FlowSuites Polanco

3.5 star property
Hotel with a 24-hour front desk, steps from Avenida Presidente Masaryk

Choose dates to view prices

Photo gallery for FlowSuites Polanco

Interior entrance
2 bedrooms, free minibar items, in-room safe, individually furnished
LED TV
2 bedrooms, free minibar items, in-room safe, individually furnished
Fridge, microwave, stovetop, coffee/tea maker
FlowSuites Polanco is in the heart of a dynamic Mexico City district. Urban explorers love the helpful staff, in-room WiFi, dry cleaning, and luggage storage. The area shuttle and concierge services make exploring and navigating local attractions easy.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Kitchen
  • Free WiFi

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Apartment, 1 Queen Bed

2 bedrooms, free minibar items, in-room safe, individually furnished

Executive Apartment, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
2 bedrooms
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed

2 bedrooms, free minibar items, in-room safe, individually furnished

Executive Apartment, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
2 bedrooms
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse | 2 bedrooms, free minibar items, in-room safe, individually furnished

Penthouse

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
2 bedrooms
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Located in Polanco, a neighborhood in Mexico City, FlowSuites Polanco is in the entertainment district and near a metro station. National Museum of Anthropology and Soumaya Museum are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Chapultepec Castle. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Mexico City travel guideOpens in a new window
Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Parque Zoologico de Chapultepec - 7 min walk - 0.4 miles
  • Auditorio Nacional - 9 min walk - 0.5 miles
  • National Museum of Anthropology - 12 min walk - 0.7 miles
  • Angel of Independence Monument - 3 min drive - 1.9 miles

Getting around

  • Polanco Station - 7 min walk
  • Mexico City Buenavista Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • ‪La Aceituna - ‬2 min walk
  • ‪Café Toscano - ‬1 min walk
  • ‪Myka Frozen Yogurth - ‬1 min walk
  • ‪Fougasse Polanco - ‬1 min walk
  • ‪Maison Belén - ‬1 min walk

About this property

FlowSuites Polanco

Hotel near Avenida Presidente Masaryk
Located close to Lincoln Park and Auditorio Nacional, FlowSuites Polanco provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An area shuttle, tour/ticket assistance, and luggage storage
  • Smoke-free premises, concierge services, and a front-desk safe
  • A 24-hour front desk and an elevator
Room features
All guestrooms are individually furnished, and offer comforts such as separate sitting areas and separate dining areas, in addition to perks like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • HDTVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchenettes

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 915 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

Property is also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Is FlowSuites Polanco pet-friendly?

Yes, FlowSuites Polanco allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 915 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at FlowSuites Polanco?

This property doesn't offer parking.

What time is check-in at FlowSuites Polanco?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at FlowSuites Polanco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is FlowSuites Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Lincoln Park. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 15 minutes. Polanco Station is 7 minutes by foot and Auditorio Station is 10 minutes.

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Reviews

FlowSuites Polanco Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

8.6

Staff & service

9.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 379 reviews
Rating 8 - Good. 113 out of 379 reviews
Rating 6 - Okay. 58 out of 379 reviews
Rating 4 - Poor. 15 out of 379 reviews
Rating 2 - Terrible. 16 out of 379 reviews

Reviews

10/10 Excellent

NAYELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y el servicio es inmejorable, seguramente regresaré a ese lugar
Stayed 1 night in Sep 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente. ¡¡¡Lo recomiendo ampliamente!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Marcela

Liked: Property conditions & facilities
Excelente lugar para hospedarse en CDMX
Stayed 1 night in Aug 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buenas instalaciones, comoda y excelente ubicacion
Stayed 1 night in Jul 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Clean facilities. Excellent dining adjacent and nearby.
Stayed 8 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff ere extremely helpful and welcoming. The location was wonderful - so close to everything. The property is very modern and clean.
Stayed 7 nights in Feb 2025

8/10 Good

Chofo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, limpieza, tranquilo, buen precio,
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect, you can do anything just walking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mario

Liked: Amenities
El recepcionista Fernando de 10
Stayed 1 night in Jun 2025

10/10 Excellent

Abdulhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff
Stayed 2 nights in May 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable nuestra estancia, el personal muy amable. La ubicación excelente para estancia familiar. La habitación en excelentes condiciones y muy limpias.
Stayed 4 nights in Aug 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar privilegiado, muy seguro, se puede caminar muy tranquilo y comer en muchos lugares.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little property in a nice area with great restaurants in Mexico City...staff friendly and helpful..
Stayed 1 night in Jun 2023

10/10 Excellent

Pérez del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UBICACION, LIMPIEZA
Stayed 4 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy lindo. La zona también.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ESPACIO DE LAS HABITAXIONES EXCELENTE. EL SERVICIO EXTRAORDINARIO. MUY AMABLES Y DISPONIBLES EN TODO MOMENTO.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Any luttle issue or question and they took care of it.
Stayed 5 nights in Feb 2025

10/10 Excellent

MARICRUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, gran atención y servicio
Stayed 1 night in Aug 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the location was wonderful. It was accessible and walkable to all my meetings. I fully recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent apartment and location. Will definitely be returning.
Stayed 2 nights in Sep 2024

6/10 Okay

Pablo

Liked: Staff & service
Disliked: Cleanliness, amenities
Buena ubicación. Bastante ruido de la calle
Stayed 4 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 4 nights in Oct 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opcion
Stayed 1 night in Aug 2024

4/10 Poor

Stefano

Disliked: Property conditions & facilities, room comfort
Ottima posizione, molto comodo. Ma decadente e privo di servizi. Niente aria condizionata o altro. La doccia inondava il bagno ogni volta perche privo di blocco della porta. Evitare. Non capisco perche ha un punteggio cosi alto.
Stayed 1 night in Jun 2025

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