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Dumas 350

Property class: 3

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Photo gallery for Dumas 350

A building with a sign reading "CENTRO DE CONVENCIONES CINIA GONZALEZ DIEZ". - Dumas 350 (Mexico City)
A compact kitchen with dark cabinets, a granite countertop, a stainless steel sink, and a white range hood. - Dumas 350 (Mexico City)
A cityscape with modern high-rise buildings, a busy intersection with cars, and a palm tree. - Dumas 350 (Mexico City)
A bedroom with a bed, bedside table, lamp, and a window with a city view. - Dumas 350 (Mexico City)
A bedroom with a bed, a chair, and a large window with a view of trees. - Dumas 350 (Mexico City)
Close to Avenida Presidente Masaryk and Antara Polanco, Dumas 350 has plenty to offer. Stay connected with free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping

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Room options

View all photos for Basic Single Room

A bedroom with a bed, a desk, and a chair.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

A bedroom with a bed, a chair, and a large window with a view of trees.

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Polanco, a neighborhood in Mexico City, is home to Dumas 350. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
350 Alejandro Dumas Polanco, III Secc., Mexico City, 11550

What's nearby

  • Directional signs for Avenida Presidente Masaryk, Calle Moliere, and Miguel Hidalgo.
    Avenida Presidente Masaryk
    5 min walk - 0.3 miles
  • A modern shopping mall with a central atrium, glass railings, and outdoor seating areas.
    Antara Polanco
    8 min walk - 0.5 miles
  • A sailboat with a red and white sail on a river.
    Lincoln Park
    10 min walk - 0.6 miles
  • Hospital Español
    3 min walk - 0.2 miles
  • Spanish Consulate General
    8 min walk - 0.5 miles

Getting around

  • Mexico City Buenavista Station
    7 min drive
  • Polanco Station
    10 min walk
  • Benito Juarez International Airport (MEX)
    28 min drive

Restaurants

  • Signora Mariola
    5 min walk
  • La Hallaca
    1 min walk
  • Dawat
    3 min walk
  • Café Bar Génova
    3 min walk
  • Giornale
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Is Dumas 350 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Dumas 350?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Dumas 350?

Check-out is at noon.

Where is Dumas 350 located?

Located in Polanco, this hotel is within a 10-minute walk of Hospital Español, Avenida Presidente Masaryk, and Antara Polanco. Paseo de la Reforma and Chapultepec Park are also within 1 mi (2 km). Polanco Station is 10 minutes by foot and San Joaquin Station is 14 minutes.

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Reviews

Dumas 350 Reviews

6.4

7.2

Cleanliness

7.6

Location

6.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 5 out of 22 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadía en México

En general el servicio muy bueno, la habitación limpia y cómoda, no tiene televisión incluida. Quiero sugerir que pongan un timbre directamente a la recepción porque me tomó varios minutos para lograr ingresar al edificio.
Stayed 4 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comportamiento nefasto

Su comportamiento fue terrible. Nunca contestaron las llamas y unas horas antes de mi llegada simplemente decidieron enviar un mensaje para norificarme que me habían resignado a otra ubicación. Me parece una falta de respeto
Stayed 4 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia nunca me contestó y me parece muy irresponsable no haberme permitido dejar mi reserva abierta con el alojamiento dada la emergencia mundial, que me impidió disfrutar de mis vacaciones. Muy decepcionada con expedia.
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Excelente ubicación. Una experiencia inolvidable. El trato fue amable del personal y es el mejor hospedaje en Polanco por el precio
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities
It could help if they cleaned a little bit better for sure
Stayed 5 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Excelente opción
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Space like for a prisoner of war. No place to hang a single shirt.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent prices for the location and quality. Very nice personnel.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar, atención muy amable de parte del personal y excelente ubicación. Gracias !
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Una mal servicio cambia toda la experiencia.

Fue una experiencia agradable, la gente que me atendió amable, lugar pequeño, pero limpio. Sin embargo para facturar fue un calvario. Antes de irme la solicité y me dijeron que tenía que enviar los datos por correo (?) si ya estaba yo ahí no veo el motivo, aún así lo hice, y no recibí respuesta inmediata por lo que prácticamente tuve que “amenazar” en el segundo correo de poner un reporte al SAT, rápidamente me contestaron. Pero, los montos de facturación no coincidían con el cargo a mi tarjeta, pregunté por qué y a la fecha no han contestado. Y por otro lado también son tan descuidados que me enviaron una factura de OTRO CLIENTE. Se ve que son despistados y bastante flojos en hacer su trabajo. No hay forma o manera de contactarte con ellos más que por correo electrónico (y no lo contestan). En Google no encuentras nada, ni teléfono, en esta plataforma tampoco. Imposible la comunicación.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness
El lugar esta bien. Un cuarto limpio y excelente localizacion. A tres minutos caminando del Hospital Español. Yo recomendaria a los administradores que tengan almohadas y cobijas extras en caso que un cliente la solicite.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Hay que llamar por teléfono para hacer el check in, quien me contestó dijo que avisaría para que salieran por nosotros y nunca sucedió, hasta que alguien que vive ahí abrió y me dejó pasar pude hacer el "check in", la habitación no tiene TV y la puerta que da a la terraza no cerraba con seguro.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y precio.

Buena opción, por tener excelente ubicación y un super precio, un poco complicado el check-inn, pero vale la pena.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Que no tuviera ganchos para colgar la ropa, sin TV. , sin silla y espaco reducido.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Deja mucho que desear

Deja mucho que desear... primero Al hacer la reservación ofrecen cama Queen y no es una cama matrimonial, estuve 3 días y ni uno solo pasaron a hacer limpieza así que ya se imaginarán el cerro de basura
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort
Muy mal servicio del personal que te atiende en la entrada
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, room comfort

Cuidado. No se respetan las reservaciones

Para empezar no respetaron mi reservación ya que mi habitación ya estaba ocupada por lo que me mandaron a otro hotel similar de la misma empresa me imagino. Qué falta de seriedad. La habitación en la que estaba en buen estado aunque pequeña y no tenía televisión. El agua tenía una falla ya que ó salía demasiada caliente o no salía nada. En resumen no vale la pena.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020